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Nursing HomeMedicaid Top Rated

Woods on French Creek Nursing & Rehab Center the

Strong Medicare quality ratings; families often praise clean, modern facility environment. Still worth an in-person visit.

37845 Colorado Avenue, Avon, OH 4401174 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 36 Google reviews

5
4
3
2
1
Woods on French Creek Nursing & Rehab Center the Nursing Home in Avon, OH — Street View
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What this means for your family

While the facility is physically well-maintained, recent reviews indicate a concerning trend regarding medical oversight and communication. Families should be extremely cautious and ask specific questions about the facility's protocol for escalating medical concerns to the ER and how they ensure consistent staffing coverage during night and weekend shifts.

Google Reviews

Google Reviews

36 reviews on Google
Reviews for The Woods on French Creek are highly polarized, with some families praising the clean environment and friendly staff, while others report severe neglect and communication failures. Critical concerns include slow response times to call lights, inadequate medical oversight, and potential understaffing leading to preventable health complications like infections. Prospective families should be aware of the stark contrast between the facility's physical appearance and the inconsistent quality of hands-on care.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean9.0ActivitiesN/AMeds2.0Memory8.0Comms3.0ValueN/A

Strengths

  • Clean, modern facility environment
  • Friendly and personable staff members
  • Effective short-term rehab outcomes for some residents

Concerns

  • Slow response times to call lights (mentioned by 3 reviewers)
  • Understaffing and lack of medical oversight (mentioned by 4 reviewers)
  • Poor communication with family members regarding medical status (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(2)'20(3)'22(3)'24(5)'26(6)

Distribution · 37 analyzed

5
25
4
2
3
0
2
3
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and modern the facility is; could you show us some of the common areas where residents relax?
  • 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
  • 3What is your process for keeping family members updated on any changes in a resident's medical status or daily health?
  • 4Can you walk us through your protocols for medication management to ensure everything is administered accurately and on time?
  • 5In the event of a medical emergency after hours, what is the specific procedure for getting immediate physician oversight?
  • 6What kind of daily activities or social outings do you have planned to keep the residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

The nurses never once came and talked to me while I was there and I went every day. Do not send your loved ones here!!!

Long-term resident's family · 2026☆☆☆☆

She was not being taken to the restroom so she got a uti that turned sepsis. All in all, this place seems extremely understaffed.

Grandchild of resident · 2026☆☆☆☆

The caregivers in this place are wonderful. The attention to detail for patient care and getting to know each individual.

Family member of resident · 2021★★★★★
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
87%
Registered nurses for medical care
Total Nursing
3.11hrs
76%
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility65.2%
Worse than Avg
Here
65.2%
US
12.1%
OH
28.2%
Lorain
23.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
14.4%
OH
5.8%
Lorain
4.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.3%
Mixed vs Avgs
Here
5.3%
US
15.3%
OH
6.9%
Lorain
4.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
19.4%
OH
21.6%
Lorain
24.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.8%
Mixed vs Avgs
Here
26.8%
US
19.5%
OH
25.4%
Lorain
27.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
15.4%
OH
9.4%
Lorain
9.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility51.2%
Worse than Avg
Here
51.2%
US
79.7%
OH
75.6%
Lorain
77.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.0%
Better than Avg
Here
85.0%
US
81.8%
OH
78.4%
Lorain
83.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
OH
1.2%
Lorain
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.1)
2 complaint-triggered

This facility has concerning patterns of complaints from families that triggered inspections for abuse prevention and accident hazards, though both were corrected. The most recurring issues involve medication management, nursing care oversight, and dietary services, with multiple deficiencies appearing across surveys in 2018, 2020, and 2023. While most violations have been corrected, the facility shows ongoing compliance challenges across core care areas that families should discuss during visits.

Nov 6, 2025Complaint
1
0684Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 27, 2025Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 17, 2023Routine
9
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Feb 20, 2020Routine
11
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0730Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0023Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

Dec 19, 2018Routine
10
0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Woods on French Creek Nursing & Rehab Center the

Organization Type

for profit

Chain Affiliation

Chain Name

Foundations Health Solutions

Chain Size

63 facilities nationwide

Chain avg rating: 4.0/5 · Rank 4 of 60 (Best)

Ownership & Management

Key personnel

Colleran, BrianOfficer / DirectorColleran, BrianOfficer / DirectorKrystowski, JohnOfficer / DirectorFoundations Health Solutions, LLCManagerColleran, BrianManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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