Woods on French Creek Nursing & Rehab Center the
Strong Medicare quality ratings; families often praise clean, modern facility environment. Still worth an in-person visit.
based on 36 Google reviews

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What this means for your family
While the facility is physically well-maintained, recent reviews indicate a concerning trend regarding medical oversight and communication. Families should be extremely cautious and ask specific questions about the facility's protocol for escalating medical concerns to the ER and how they ensure consistent staffing coverage during night and weekend shifts.
Google Reviews
Google Reviews
36 reviews on Google“Reviews for The Woods on French Creek are highly polarized, with some families praising the clean environment and friendly staff, while others report severe neglect and communication failures. Critical concerns include slow response times to call lights, inadequate medical oversight, and potential understaffing leading to preventable health complications like infections. Prospective families should be aware of the stark contrast between the facility's physical appearance and the inconsistent quality of hands-on care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern facility environment
- Friendly and personable staff members
- Effective short-term rehab outcomes for some residents
Concerns
- Slow response times to call lights (mentioned by 3 reviewers)
- Understaffing and lack of medical oversight (mentioned by 4 reviewers)
- Poor communication with family members regarding medical status (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and modern the facility is; could you show us some of the common areas where residents relax?
- 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
- 3What is your process for keeping family members updated on any changes in a resident's medical status or daily health?
- 4Can you walk us through your protocols for medication management to ensure everything is administered accurately and on time?
- 5In the event of a medical emergency after hours, what is the specific procedure for getting immediate physician oversight?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The nurses never once came and talked to me while I was there and I went every day. Do not send your loved ones here!!!”
“She was not being taken to the restroom so she got a uti that turned sepsis. All in all, this place seems extremely understaffed.”
“The caregivers in this place are wonderful. The attention to detail for patient care and getting to know each individual.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of complaints from families that triggered inspections for abuse prevention and accident hazards, though both were corrected. The most recurring issues involve medication management, nursing care oversight, and dietary services, with multiple deficiencies appearing across surveys in 2018, 2020, and 2023. While most violations have been corrected, the facility shows ongoing compliance challenges across core care areas that families should discuss during visits.
Nov 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 17, 2023Routine9
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Feb 20, 2020Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Dec 19, 2018Routine10
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Woods on French Creek Nursing & Rehab Center the
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 4 of 60 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit french-creek.net
Medicare data downloads
Original nursing home datasets
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