Avon Oaks Nursing Home
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 70 Google reviews

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What this means for your family
Avon Oaks is highly regarded for its compassionate staff and effective therapy programs, making it a strong candidate for rehabilitation. However, families should proactively ask about communication protocols regarding medical updates and insurance benefits, as these are recurring pain points for some families.
Google Reviews
Google Reviews
70 reviews on Google“Avon Oaks Nursing Home receives high praise for its compassionate, attentive staff and clean, well-maintained environment, with many families highlighting the facility's success in rehab and long-term care. However, some reviewers report significant concerns regarding inconsistent nursing response times, poor food quality, and inadequate communication regarding patient medical status and insurance benefits.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective physical and occupational therapy
- Welcoming and family-oriented atmosphere
Concerns
- Slow response times to call lights (mentioned by 3 reviewers)
- Poor food quality and cold meals (mentioned by 3 reviewers)
- Inadequate communication regarding medical status or benefits (mentioned by 2 reviewers)
- Reports of medical oversight or infection management issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the staff is praised for being so compassionate; how do you ensure that level of attentive care is maintained during busy shifts?
- 2We want to make sure we stay in the loop regarding medical updates; what is your preferred process for communicating changes in a resident's health status to family members?
- 3Could you tell us more about how the nursing team manages medication schedules and ensures everything is handled accurately?
- 4What are some of the favorite daily activities or social events that help create that welcoming, family-oriented atmosphere mentioned by others?
- 5How does the facility handle meal service to ensure that food stays warm and meets the nutritional needs of the residents?
- 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and managing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The staff of Avon Oaks who are taking wonderful care of my Brother have acted professionally and with extreme dignity when I came and spent 24 hours for a visit from Texas over Thanksgiving 2025.”
“I was Never kept informed of my benefits, how many days I had left, if we should be looking into more acute rehab….nothing until my benefits were basically exhausted.”
“My father was admitted to Avon Oaks for rehab. Everyone at this facility is amazing!! From the Case Manager, Nurses, Nurses aids, Physical therapists, Occupational therapists, Cafeteria workers, Cleaners, ALL go above and beyond.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Avon Oaks has 32 deficiencies across 3 surveys with no complaint-triggered issues, indicating problems were found during routine inspections rather than family reports. The most recurring issues involve fire safety systems, resident care quality, and medication management. All deficiencies have correction dates, though fire safety problems have persisted across multiple surveys, suggesting ongoing challenges in this critical area.
Jan 16, 2025Routine21
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jul 28, 2022Routine3
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 18, 2019Routine8
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Ownership & Operations
Who Operates This Facility
Avon Oaks Nursing Home
for profit
Chain Affiliation
Colev Gestetner
7 facilities nationwide
Chain avg rating: 3.9/5 · Rank 3 of 7
Ownership & Management
Owners
Basch, Joel
Owner
Basch, Joshua
Owner
Basch, Moshe
Owner
Basch, Yitzi
Owner
Gestetner, Colev
Owner
Moskowitz, Yisroel
Owner
Schuck, Yosef
Owner
Werzberger, Joel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit avonoaks.net
Medicare data downloads
Original nursing home datasets
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