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Nursing HomeMedicaid

Avon Place Healthcare Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

32900 Detroit Rd, Avon, OH 4401191 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 59 Google reviews

5
4
3
2
1
Avon Place Healthcare Center Nursing Home in Avon, OH — Street View
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What this means for your family

While some families report positive experiences with rehab and facility cleanliness, the recent, recurring reports of neglect, failure to respond to call lights, and allegations of abuse are deeply concerning. If you consider this facility, we strongly recommend conducting unannounced visits at different times of the day and night to observe staff responsiveness and resident care firsthand.

Google Reviews

Google Reviews

59 reviews on Google
Avon Place Healthcare Center receives highly polarized reviews, with some families praising the facility's cleanliness and friendly staff, while others report severe concerns regarding neglect, hygiene, and communication. Multiple reviewers have raised alarming allegations of physical abuse, failure to respond to call buttons, and inadequate care for residents with dementia or complex medical needs. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the distressing reports of neglect from others.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean6.0Activities7.0Meds2.0Memory3.0Comms3.0ValueN/A

Strengths

  • Clean, well-maintained building
  • Friendly and welcoming staff
  • Effective post-surgery rehab therapy
  • Responsive administrative leadership

Concerns

  • Neglect and failure to respond to call buttons (mentioned by 7 reviewers)
  • Poor hygiene and failure to assist with toileting (mentioned by 6 reviewers)
  • Allegations of physical abuse or rough handling (mentioned by 4 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(6)'21(8)'23(15)'25(9)'26(5)

Distribution · 66 analyzed

5
37
4
3
3
0
2
2
1
24

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure call buttons are answered promptly and residents receive timely assistance with toileting and hygiene?
  • 2I noticed some concerns regarding communication; what is the best way for family members to reach the nursing team or administration to get updates on their loved one's care?
  • 3With medication management being a priority for us, could you walk us through the process for administering and monitoring daily medications to ensure accuracy?
  • 4What specific training or oversight programs do you have in place to ensure that all staff members provide gentle and respectful physical assistance to residents during daily care routines?
  • 5Could you describe the daily activity schedule for residents in memory care and how you tailor those interactions to keep them engaged and comfortable?
  • 6In the event of a medical emergency, what is your facility's protocol for stabilizing a resident and notifying the family members immediately?

Personalized based on this facility's data


Key Review Excerpts

The facility is clean, does not have that nursing home smell and the staff is wonderful.

Rehab patient's spouse · 2021★★★★★

Communication is GREAT. When I reach out, they respond. Response to needs or concerns is TIMELY.

Long-term resident's family · 2023★★★★★

I could hear other patients asking for help and a worker yelling down the hall to the same nurse I saw chit chatting for help with a lady that had cut herself.

Visitor · 2024☆☆☆☆
Source: 59 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
79%
Registered nurses for medical care
Total Nursing
3.19hrs
78%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility68.1%
Worse than Avg
Here
68.1%
US
12.1%
OH
28.2%
Lorain
23.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
15.3%
OH
6.9%
Lorain
4.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.6%
Mixed vs Avgs
Here
4.6%
US
14.4%
OH
5.8%
Lorain
4.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.2%
Better than Avg
Here
19.2%
US
19.5%
OH
25.4%
Lorain
27.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.6%
Better than Avg
Here
17.6%
US
19.4%
OH
21.6%
Lorain
25.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
OH
94.5%
Lorain
93.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.5%
Better than Avg
Here
88.5%
US
79.7%
OH
75.6%
Lorain
75.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.1%
Mixed vs Avgs
Here
82.1%
US
81.8%
OH
78.4%
Lorain
83.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Lorain
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (10.1)
12 complaint-triggered

This facility shows concerning patterns with families filing multiple complaints that led to federal violations in resident care quality, medication management, and infection control. Recent complaint-triggered deficiencies include issues with wound care, respiratory care, bladder care, and family notification requirements. While all violations appear corrected, the recurring problems across safety systems, medication services, and basic care standards suggest ongoing operational challenges that families should carefully evaluate during visits.

Mar 18, 2026Complaint
3
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 18, 2025Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Oct 23, 2025Complaint
5
0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Aug 7, 2024Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jun 29, 2023Routine
4
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Dec 28, 2019Routine
7
0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0814Minimal · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Avon Place Healthcare Center

Organization Type

for profit

Ownership & Management

Owners

Avon Opco

Owner · Organization

85%

Gewirtz, Jonathan

Owner

15%

Key personnel

Chuchoter Bruit LLCManagerGewirtz, JonathanManagerElbadawy, EmadAdp of the SnfKaganoff, StefaniAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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