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Strong Medicare quality ratings; public reviewers often praise highly competent and encouraging physical/occupational therapy team. Still worth an in-person visit.
based on 58 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 3 findings in latest survey
St Mary of the Woods has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly competent and encouraging physical/occupational therapy team and beautiful, well-maintained campus and facility aesthetics. Review the component ratings and current source records before deciding.
St. Mary of the Woods presents a stark contrast in experiences, with many families praising the physical beauty of the campus and the effectiveness of the rehabilitation therapy team. However, a significant number of reviewers report severe neglect in basic care, including long wait times for assistance, poor hygiene, and lack of communication between shifts. Families should be aware that while some find the staff compassionate, others describe a facility that is chronically understaffed and unresponsive to basic patient needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 67 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“I found my loved grandma in her own feces and in her own urine soaking wet. Bed was dirty including sheets, blankets and pillows.”
“PT and OT staff were competent, thorough, and extremely knowledgeable. We were very pleased!”
“The primary areas of concern are the lack of communication amongst the staff (shift changes), as well as long wait times for help.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 14 measures
9
measures
3
measures
2
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Residents who lost too much weight
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
St. Mary of the Woods has recurring issues with fire safety systems, emergency preparedness, and electrical equipment across multiple surveys, suggesting persistent infrastructure challenges. Families have filed complaints that triggered investigations into respiratory care and medical record privacy. While all deficiencies show correction dates, the pattern of repeated fire safety and emergency preparedness violations may raise concerns about the facility's ability to maintain safe building systems long-term.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
St Mary of the Woods
nonprofit
Saint Therese Senior Communities
4 facilities nationwide
Chain avg rating: 4.5/5 · Rank 1 of 4 (Highest rating)
Owners
Saint Therese Communities
Owner · Organization
Saint Therese
Owner (parent company) · Organization
Key personnel
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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