Wayne County Care Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 41 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate staff and effective therapy services, making it a strong candidate for those needing rehabilitation or long-term care. While the feedback is overwhelmingly positive, we recommend visiting in person to assess the environment for yourself, as occasional concerns regarding facility odors have been noted in the past.
Google Reviews
Google Reviews
41 reviews on Google“Wayne County Care Center receives high praise for its compassionate and attentive staff who are frequently described as going above and beyond for residents. While the majority of feedback is overwhelmingly positive regarding the quality of care and cleanliness, a small minority of reviewers have raised concerns about facility odors and perceived lack of respect in older reviews.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong physical and speech therapy services
- Supportive end-of-life care
Concerns
- Unpleasant facility odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's intimate size of 50 residents, how do you ensure that the staff is able to provide consistent, personalized attention throughout the day?
- 2I noticed the staffing rating is lower than other metrics; could you walk me through how you manage daily staffing levels to ensure residents' needs are met promptly?
- 3We read wonderful things about your therapy services, but we were curious about the daily enrichment programs—what kind of social activities or outings are available for residents?
- 4While touring, we are interested in how you maintain the environment; what is your current protocol for managing facility cleanliness and air quality throughout the day?
- 5With four state violations noted in the last year, could you share what specific steps or improvements the facility has implemented to address those concerns and prevent future issues?
- 6In the event of a sudden medical change or emergency, what is the specific process for communicating with family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The love and respect shown to the residents is wonderful. The residents are well cared for, rooms are clean, I was so impressed.”
“My mother in law was at the care center and I could not have asked for better care than she was provided. They were the most caring staff I have ever seen.”
“Such a caring staff. Great care (dad had stroke and needs a lot of care) excellent physical and speech therapy. Highly recommend.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wayne County Care Center has had one complaint filed by families, resulting in a recent deficiency for accident prevention and supervision that has been corrected. The facility shows recurring issues with fire safety systems, resident financial rights management, and emergency preparedness across multiple surveys, though all violations have been addressed with correction dates provided by the facility.
Nov 14, 2024Routine12
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Sep 10, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 26, 2022Routine7
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Sep 5, 2019Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Ownership & Operations
Who Operates This Facility
Wayne County Care Center
government
Ownership & Management
Owners
Wayne County Auditor
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit waynecountycarecenter.com
Medicare data downloads
Original nursing home datasets
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