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Nursing HomeMedicaid

Waterbury Center for Nursing & Rehabilitation LLC

Strong Medicare quality ratings; families often praise highly effective rehabilitation therapy team. Still worth an in-person visit.

177 Whitewood Road, Waterbury, CT 06708120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 28 Google reviews

5
4
3
2
1
Waterbury Center for Nursing & Rehabilitation LLC Nursing Home in Waterbury, CT — Street View
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What this means for your family

This facility features a highly regarded rehabilitation department and dedicated nursing staff, making it a strong candidate for recovery. However, families should be aware of consistent complaints regarding food quality and should conduct a thorough tour to observe the level of attention provided to residents' daily needs.

Google Reviews

Google Reviews

28 reviews on Google
Waterbury Center for Nursing & Rehabilitation receives highly polarized feedback, with many residents and families praising the rehabilitation department and nursing staff for their dedication and kindness. However, significant concerns exist regarding the quality of food, which is frequently described as cold or unpalatable, and reports of neglect or slow response times in certain units.

Quality Themes

Tap a score for details
Food1.0Staff8.0Clean8.0ActivitiesN/AMeds3.0MemoryN/AComms7.0ValueN/A

Strengths

  • Highly effective rehabilitation therapy team
  • Compassionate and attentive nursing staff
  • Clean and well-maintained facilities
  • Responsive social work and administrative support

Concerns

  • Poor food quality and cold meals (mentioned by 4 reviewers)
  • Reports of neglect or lack of basic care (e.g., hygiene, pain management) (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(1)2.72022(6)3.32023(6)4.52024(2)3.12025(9)4.72026(7)

Distribution · 31 analyzed

5
14
4
8
3
0
2
0
1
9

How They Respond to Reviews

75%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the administration is very active in responding to feedback; how does the team use resident and family suggestions to improve the facility?
  • 2What steps are being taken to ensure meals are served at the proper temperature and that the dining experience is enjoyable for everyone?
  • 3Could you tell me more about how the nursing team manages medication schedules and ensures pain management is handled consistently?
  • 4Since the rehabilitation therapy team is highly regarded, how do you coordinate their sessions with a resident's daily nursing care?
  • 5What kind of social activities or daily outings are available to keep residents engaged and connected with one another?
  • 6How does the facility handle medical emergencies or changes in a resident's condition during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The rehab is one of the best I have been in. Mindy is great

Rehab patient · 2026★★★★★

The social worker was extremely kind and genuinely concerned about my brother. Since I moved to the West Coast, I was especially worried about him. She was calm, reassuring and very supportive

Long-term resident's family · 2026★★★★★

The Nursing staff is amazing they make sure you are comfortable and well taken care of...The physical therapy group are awesome.....The kitchen are lazy the food comes up ice cold

Rehab patient · 2025★★★★
Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.83hrs
OK
Registered nurses for medical care
Total Nursing
3.80hrs
93%
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility34.7%
Worse than Avg
Here
34.7%
US
15.4%
CT
17.8%
Naugatuck vly
15.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility75.3%
Worse than Avg
Here
75.3%
US
93.4%
CT
88.0%
Naugatuck vly
88.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility9.9%
Better than Avg
Here
9.9%
US
12.1%
CT
19.7%
Naugatuck vly
26.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.0%
Better than Avg
Here
6.0%
US
15.3%
CT
17.4%
Naugatuck vly
18.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility84.9%
Worse than Avg
Here
84.9%
US
95.5%
CT
93.5%
Naugatuck vly
93.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
14.4%
CT
18.2%
Naugatuck vly
18.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility36.1%
Worse than Avg
Here
36.1%
US
81.8%
CT
71.0%
Naugatuck vly
71.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility49.5%
Worse than Avg
Here
49.5%
US
79.7%
CT
69.7%
Naugatuck vly
67.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
CT
1.5%
Naugatuck vly
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (12.8)
8 complaint-triggered

Families have filed multiple complaints that triggered inspections, resulting in serious deficiencies related to protecting residents from abuse and neglect that have persisted across recent surveys. The facility shows recurring issues with infection control, fire safety systems, and resident assessment documentation. While most deficiencies appear to be corrected when identified, the pattern of complaint-driven inspections and repeated problems in resident protection suggests ongoing quality concerns that warrant careful consideration before placement.

Dec 1, 2025Complaint
1
0559Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Feb 11, 2025Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Dec 20, 2024Routine
8
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0037Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 20, 2024Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 17, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 16, 2024Complaint
2
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Waterbury Center for Nursing & Rehabilitation LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Essential Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 2.2/5 · Rank 1 of 6 (Best)

Ownership & Management

Owners

Landa, Joseph

Owner

38%

Landa, Sari

Owner

6%

Salamon, Menajem

Owner

44%

Salamon, Mordejai

Owner

7%

Mayer, Abraham

Owner

Mayer, Berry

Owner

Mayer, Moshe

Owner

Mayer, Yossie

Owner

Key personnel

Gewirtz, JonathanOfficer / DirectorGoldberg, MotiManagerRaad, MarcManagerSalamon, MenajemManagerJacob Weingarten Cpa LcAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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