Warren Park Health & Living Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 44 Google reviews
Watch Warren Park Health & Living Ctr
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in IL · Below recommended RN staffing · Significantly below average staffing · Low staff turnover (stable workforce) · Worst in CITADEL HEALTHCARE chain · $37,668 in fines · Abuse citation
What this means for your family
While recent reviews are overwhelmingly positive, the history of serious complaints regarding cleanliness and patient hygiene warrants caution. We recommend scheduling an unannounced visit to tour the specific floor where your loved one will reside to verify current sanitary conditions.
Google Reviews
Google Reviews
44 reviews on Google“Warren Park Health & Living Center receives polarized feedback, with recent reviews showing a high volume of 5-star ratings alongside significant concerns regarding cleanliness and quality of care. While some families praise the staff's attentiveness and the facility's renovation, others have reported issues with unsanitary conditions and inadequate patient care.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Clean and well-maintained facility
- Engaging activities and amenities
- Responsive administrative leadership
Concerns
- Unsanitary conditions and unpleasant odors (mentioned by 3 reviewers)
- Inadequate patient hygiene and care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 72 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed some families have shared how much they appreciate the attentive nursing staff here; how does your team ensure that level of personal care is maintained for every resident?
- 2What specific steps are being taken to address recent state inspections and ensure the facility is always meeting the highest standards of cleanliness and hygiene?
- 3Could you tell me more about the daily activity calendar and how you keep residents engaged and socially connected?
- 4In the event of a medical emergency during the night, what is the protocol for ensuring immediate and specialized care is available?
- 5Since some visitors have mentioned concerns regarding odors in certain areas, what is your routine for facility-wide deep cleaning and air quality maintenance?
- 6How does the administrative leadership work closely with the nursing team to address any immediate care needs or changes in a resident's condition?
Personalized based on this facility's data
Key Review Excerpts
“Warren Park was the perfect place for my mom with dementia. During her stay, the nurses, CNA's, Administration and staff members were awesome.”
“The 1st floor smells like an ashtray and piss, BIG TIME!! But I heard that the other floors are more decent. We'll see..... I'll leave another review later....Okay, moved to the 2nd floor and it's 100% better!”
“The facility was not clean. Everything I visited my brother while he was going through rehab. He had on dirty clothes. I had to personally make up his bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Warren Park Health Center has faced recurring serious issues, particularly with resident protection from abuse and neglect, which prompted multiple family complaints and appears in surveys from 2023 through 2025. The facility also shows persistent problems with infection control, environmental safety including pest control, and medication management. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas, combined with eight complaint-triggered investigations, suggests ongoing challenges with maintaining consistent quality care standards.
Sep 24, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 20, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Dec 12, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jun 11, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 25, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nov 15, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Nov 15, 2023
$37,668
Ownership & Operations
Who Operates This Facility
Warren Park Health & Living Ctr
for profit
Chain Affiliation
Citadel Healthcare
13 facilities nationwide
Chain avg rating: 3.1/5 · Rank 13 of 13 (Worst)
Ownership & Management
Owners
Evan Michael Stern 2005 Tr 07172005
Owner · Organization
Ilana D. Aaron 2008 Minority Trust
Owner · Organization
Jonathan Bryan Stern 2001 Tr Uad 103101
Owner · Organization
Todd Andrew Stern 2001 Tr Ua 103101
Owner · Organization
Goldstein, Devora
Owner
Stern, Evan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Stern, Jonathon
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Stern, Todd
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Teller, Ilana
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit warrenparkrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Fargo Health Care Center
1.1 miNursing Home · Chicago, IL
Complete Care at Margate Park
2.5 miNursing Home · Chicago, IL
Aliya of Evanston
2.6 miNursing Home · Evanston, IL
Alden Lakeland Rehab & Hcc
2.8 miNursing Home · Chicago, IL
Complete Care at Sheriden Commons
2.8 miNursing Home · Chicago, IL
Westminster Place
4.3 miNursing Home · Evanston, IL