Park View Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 44 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (23 vs median 11.0)
Bottom 25% in IL · Below recommended RN staffing · Significantly below average staffing · Best in ICARE CONSULTING SERVICES chain · $318,797 in fines · Abuse citation
What this means for your family
While recent reviews are overwhelmingly positive, the high volume of blank 5-star ratings suggests a potential solicitation campaign. We recommend visiting in person to verify if the cleanliness and care standards meet your expectations, as older reviews raised significant concerns about unit-specific sanitation and patient hygiene.
Google Reviews
Google Reviews
44 reviews on Google“Park View Rehab Center, also referred to as Warren Park, receives a high volume of positive feedback regarding staff friendliness and facility cleanliness, particularly in recent months. However, historical reviews from 2022 and 2024 highlight serious concerns regarding sanitation, patient hygiene, and quality of care. Families should be aware that experiences appear to vary significantly depending on the specific floor or unit of the facility.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring staff
- Clean and well-maintained environment
- Active engagement with residents
- Helpful administrative leadership
Concerns
- Unsanitary facility conditions and odors (mentioned by 3 reviewers)
- Poor patient hygiene and neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 72 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent focus on facility maintenance, could you walk me through your current cleaning schedule and how you ensure consistent hygiene standards in resident rooms?
- 2I noticed the facility has a high volume of residents; what specific protocols do you have in place to ensure each resident receives personalized attention and timely assistance with daily hygiene needs?
- 3With 23 recent state violations on record, what specific steps has the leadership team taken over the past few months to address these findings and improve your overall quality of care?
- 4I’ve read positive feedback about your staff's engagement with residents; could you tell me more about the daily social activities and how you encourage participation among those with different mobility levels?
- 5How does your nursing team manage medical emergencies or sudden changes in a resident's health status, especially during overnight hours when staffing levels might shift?
- 6Since your administrative team is frequently praised for being helpful, what is your process for keeping families updated and involved if there is a concern regarding their loved one's care or the facility environment?
Personalized based on this facility's data
Key Review Excerpts
“Warren Park was the perfect place for my mom with dementia. Unfortunately, my mother passed away after a short stay. During her stay, the nurses, CNA's, Administration and staff members were awesome.”
“The 1st thing is the 1st floor smells like an ashtray and piss, BIG TIME!! But I heard that the other floors are more decent. We'll see..... I'll leave another review later....Okay, moved to the 2nd floor and it's 100% better!”
“My sincere thanks to Administrator Tamra Mandel-Dove, Director of Nursing Mujidat Olajide, & their 5-STAR staff here at Warren Park Citadel! They really go out of their way to accommodate the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 31 family-filed complaints among 78 total deficiencies, particularly around protection from abuse and neglect, accident prevention, and medication management. Multiple complaints about abuse protection occurred throughout 2023-2025, indicating persistent safety concerns despite reported corrections. While all deficiencies show correction dates, the recurring nature of serious issues like abuse protection and medication errors suggests ongoing quality problems that families should carefully investigate before choosing this facility.
Feb 20, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 30, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 24, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Sep 19, 2025Complaint1
Resident Rights Deficiencies
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Sep 12, 2025Complaint3
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Aug 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Aug 21, 2024
$14,050
Payment Denial
Aug 21, 2024
21-day denial
Fine
Jun 20, 2024
$39,687
Fine
Mar 29, 2024
$77,958
Fine
Feb 5, 2024
$111,352
Fine
Oct 12, 2023
$75,750
Payment Denial
Oct 12, 2023
46-day denial
Payment Denial
Jun 22, 2023
5-day denial
Ownership & Operations
Who Operates This Facility
Park View Rehab Center
for profit
Chain Affiliation
Icare Consulting Services
7 facilities nationwide
Chain avg rating: 1.0/5 · Rank 1 of 7 (Worst) (Best)
Ownership & Management
Owners
Gpn Fam Tr Ua 04282008
Owner · Organization
Mikel Children 2012 Trust
Owner · Organization
Levovitz, Yeruchom
Owner
Webster, Shimon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit warrenparkrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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