Elevate Care Chicago North
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 253 Google reviews
Watch Elevate Care Chicago North
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (23 vs median 11.0)
- High staff turnover (69%)
- High RN turnover (61%)
Bottom 25% in IL · Below recommended RN staffing · Above average staffing · Worst in ELEVATE CARE chain · $234,598 in fines · Abuse citation
What this means for your family
While the facility has a strong reputation for its respiratory and physical therapy programs, the recurring reports of neglect and slow response times are significant red flags. If you choose this facility, we strongly recommend conducting unannounced visits and specifically asking the administration about their weekend staffing ratios and protocols for call-light response.
Google Reviews
Google Reviews
253 reviews on Google“Elevate Care Chicago North receives highly polarized feedback, with many residents and families praising specific staff members for their dedication, while others report severe neglect and poor communication. While the facility is frequently commended for its respiratory and physical therapy programs, multiple families have expressed deep concern regarding patient hygiene, slow response times, and inadequate staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Highly dedicated individual staff members
- Effective respiratory and physical therapy programs
- In-house dialysis services
- Welcoming and professional guest relations team
Concerns
- Neglect and slow response times for basic patient needs (toileting, call lights) (mentioned by 12 reviewers)
- Poor hygiene and cleanliness of rooms and facilities (mentioned by 8 reviewers)
- Inadequate staffing levels, particularly on weekends and off-hours (mentioned by 6 reviewers)
- Lack of effective communication from management regarding patient status (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 210 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to family feedback online; how do you translate that commitment into daily communication with families regarding a loved one's health status?
- 2Given the facility's size, what is your specific protocol for ensuring call lights are answered promptly, especially during weekend and evening shifts?
- 3Could you walk me through your current cleaning schedule and the specific measures in place to ensure resident rooms maintain a high standard of hygiene?
- 4Since you offer specialized in-house dialysis and respiratory therapy, how do you coordinate those clinical needs with the daily care provided by nursing staff?
- 5What steps are being taken to improve staffing consistency to ensure that residents receive timely assistance with personal care and daily hygiene routines?
- 6How do you structure the daily activity calendar to ensure residents feel engaged and supported, particularly those who may need extra assistance participating?
Personalized based on this facility's data
Key Review Excerpts
“The CNA are amazing but unfortunately they are overworked so not matter what they do it can't justify the lack of integrity that is displayed.”
“My 68 y/o mother was a patient here because she needs a tracheotomy and ventilator care. Most recently she was admitted to St. Francis hospital on 1/26/23 due to: RIGHT HUMERUS FRACTURE and RIGHT FEMORAL NECK FRACTURE.”
“The staff here is pretty good and there is one who deserves great praise his name is Michael J. He's a manager but also helps CNAs. I've had him dozens of times and he took great care of me.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of repeated complaint-triggered deficiencies, with families filing reports that led to over half of the 98 total violations found across 22 surveys. The most recurring problems involve accident prevention and safety supervision, abuse and neglect protection, and medication management. While all deficiencies show correction dates, the persistent nature of safety issues and multiple abuse/neglect citations spanning from 2023 through 2025 suggests ongoing care quality challenges that warrant careful consideration before placement.
Apr 24, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 30, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 17, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 19, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 13, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
May 16, 2025Routine11
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Apr 11, 2025
$75,660
Payment Denial
Apr 11, 2025
31-day denial
Fine
May 16, 2024
$73,938
Payment Denial
May 16, 2024
4-day denial
Fine
Jan 5, 2024
$44,260
Payment Denial
Jan 5, 2024
2-day denial
Ownership & Operations
Who Operates This Facility
Elevate Care Chicago North
for profit
Chain Affiliation
Elevate Care
13 facilities nationwide
Chain avg rating: 2.1/5 · Rank 11 of 12 (Worst)
Ownership & Management
Owners
Atied Associates LLC
Owner · Organization
David a Berkowitz Delta Trust
Owner · Organization
Ec Equities, LLC
Owner · Organization
Keystone Holding Group II LLC
Owner · Organization
Meir Meystel Revocable
Owner · Organization
Yosef Meystel Delta Trust
Owner · Organization
Meystel, Meir
Owner
Meystel, Moshe
Owner
Pancer, Aaron
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
253 reviews from families & visitors
Official Website
Visit elevatecare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Dobson Plaza
< 1 miNursing Home · Evanston, IL
Astoria Place Living & Rehab
< 1 miNursing Home · Chicago, IL
Alpine Care of Evanston
1.1 miNursing Home · Evanston, IL
Birchwood Plaza
1.4 miNursing Home · Chicago, IL
Atrium Health Care Center
1.4 miNursing Home · Chicago, IL
Carlton at the Lake, the
3.1 miNursing Home · Chicago, IL