Astoria Place Living & Rehab
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 44 Google reviews
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What this means for your family
While many recent reviews highlight a clean environment and attentive staff, the facility has a history of serious complaints regarding hygiene and sanitation. We strongly recommend scheduling an unannounced tour to observe the cleanliness of the specific floor your loved one would reside on, and speaking directly with the nursing staff about their protocols for patient hygiene.
Google Reviews
Google Reviews
44 reviews on Google“Astoria Place Living & Rehab, also referred to in reviews as Warren Park Health and Living Center, receives highly polarized feedback. While many recent reviewers praise the facility for its cleanliness and attentive staff, others have raised serious concerns regarding sanitary conditions, patient hygiene, and the quality of care provided to vulnerable residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and attentive nursing staff
- Active engagement with residents
- Professional rehab therapy team
Concerns
- Unsanitary facility conditions and unpleasant odors (mentioned by 3 reviewers)
- Poor patient hygiene and lack of basic care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that Astoria Place has a 4-star CMS rating, but the health inspection score is a 3; what specific steps is the leadership team taking to address the 14 recent state violations and improve those oversight metrics?
- 2Some families have expressed concerns regarding facility cleanliness and odors; could you walk us through your daily housekeeping schedule and how you ensure consistent hygiene standards in resident rooms?
- 3It is great to see that you actively respond to feedback online; how do you use that family input to make tangible changes to the quality of care provided here?
- 4With the rehab therapy team being highlighted as a strength, how do you coordinate their daily sessions with the nursing staff to ensure residents are getting consistent support with their personal hygiene and daily living needs?
- 5What does a typical day of engagement look like for residents who may be less mobile, and how do you ensure they remain socially active within the facility?
- 6Given the current staffing rating, how do you ensure that there is always adequate coverage to handle urgent medical needs or emergencies, especially during evening and weekend shifts?
Personalized based on this facility's data
Key Review Excerpts
“Warren Park was the perfect place for my mom with dementia. Unfortunately, my mother passed away after a short stay. During her stay, the nurses, CNA's, Administration and staff members were awesome.”
“The 1st thing is the 1st floor smells like an ashtray and piss, BIG TIME!! But I heard that the other floors are more decent. We'll see.”
“The facility was not clean. Everything I visited my brother while he was going through rehab. He had on dirty clothes. I had to personally make up his bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints resulting in serious deficiencies, including recent issues with abuse reporting, pain management, and safety hazards. The facility shows recurring problems with medication management, fire safety systems, and wound care across multiple surveys. While all deficiencies report corrections, the pattern of repeated violations in critical areas like pharmacy services and safety suggests ongoing operational challenges worth investigating during a visit.
Feb 26, 2026Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 28, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 12, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 28, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Apr 22, 2025Complaint4
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Mar 27, 2025
$4,784
Ownership & Operations
Who Operates This Facility
Astoria Place Living & Rehab
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 29 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Fam Tr Ua 04282008
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit warrenparkrehab.com
Medicare data downloads
Original nursing home datasets
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