Warren Barr North Shore
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 197 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and beautiful environment, making it a strong choice for short-term rehab. However, families should be aware of a pattern of complaints regarding understaffing and communication gaps; we strongly recommend visiting during off-hours and asking specifically about nurse-to-patient ratios on weekends.
Google Reviews
Google Reviews
197 reviews on Google“Warren Barr North Shore is frequently praised for its beautiful, hotel-like facility and highly effective rehabilitation therapy programs. While many families report excellent, compassionate care, a significant subset of reviewers describes serious concerns regarding understaffing, poor communication, and inconsistent quality of nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Beautiful, clean, and well-maintained facility
- Attentive and compassionate individual staff members
- Strong administrative responsiveness for some families
Concerns
- Understaffing leading to slow response times (mentioned by 8 reviewers)
- Poor quality or lack of variety in food (mentioned by 6 reviewers)
- Inconsistent communication and difficulty reaching staff (mentioned by 5 reviewers)
- Neglect of basic hygiene or medical needs (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 198 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to family feedback online; how do you incorporate that family input into your daily care plans?
- 2With a larger facility of 215 residents, what specific steps are you taking to ensure that staff response times remain consistent throughout the day and night?
- 3I’ve heard great things about your physical and occupational therapy programs—how do you integrate these sessions into a resident's daily routine to keep them engaged?
- 4Regarding the dining experience, what options are available for residents who might have specific dietary preferences or find the standard menu options limited?
- 5How do you ensure that clear, proactive communication is maintained with families, especially when there are updates regarding a loved one's medical needs or hygiene care?
- 6Given the recent staffing ratings, could you walk me through how you manage shift handoffs to ensure no gaps in medical monitoring or personal care occur?
Personalized based on this facility's data
Key Review Excerpts
“The facility's dedicated staff demonstrates unparalleled professionalism, compassion, and expertise in providing top-notch rehabilitation services.”
“The CNA was slightly pleasant at 1st until she made it very clear she 'was supposed to leave 12 minutes ago!' While insuring us that she can not be sure the next CNA will hurt my mother or not while trying to change her.”
“We knew he was well taken care of and in the safest place he could be with his Alzheimers diagnosis. From the very beginning... staff were very caring and compassionate towards him and our family during visits.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering 14 deficiencies, signaling concerning issues with accident hazards and safety supervision, treatment and care quality, and infection control. Safety hazards appear repeatedly across surveys from 2023-2024, with accident prevention cited six times including recent complaints in 2024. The facility also shows recurring problems with providing appropriate medical treatment, wound care, and maintaining proper nutrition standards, though all violations have correction dates indicating the facility addresses identified issues.
Aug 20, 2025Routine16
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 11, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 26, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 9, 2024Routine12
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 1, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 25, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Aug 1, 2024
$14,174
Fine
Mar 25, 2024
$10,223
Ownership & Operations
Who Operates This Facility
Warren Barr North Shore
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 50 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Fam Tr Ua 04282008
Owner · Organization
Rajchenbach 2015 Family Trust
Owner · Organization
Rajchenbach, Chaim
Owner
Shabat, Menachem
Owner
Shabat, Ronald
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
197 reviews from families & visitors
Official Website
Visit warrenbarrnorthshore.com
Medicare data downloads
Original nursing home datasets
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