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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 219 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 18%
Elevate Care Northbrook has a middle-range Medicare overall rating. Strengths include compassionate and attentive nursing staff. Some reviewers note concerns about facility cleanliness and hygiene issues (odors, dirty rooms) (mentioned by 9 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Elevate Care Northbrook receives polarized feedback, with many families praising the compassionate, attentive nursing staff and effective rehabilitation services. However, significant concerns persist regarding the facility's aging infrastructure, cleanliness in specific wings, and inconsistent administrative follow-through. While some residents report excellent care, others describe serious issues with understaffing, poor hygiene, and communication gaps.
Quality Themes
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Concerns
Rating Trends
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Distribution · 211 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The staff at Elevate Care Northbrook are truly exceptional - they treat every resident with such warmth, kindness, and genuine care, making it feel like a loving family environment.”
“The facility may be outdated, but the care provided is outstanding. I truly believe the staff—and those managing this building—don’t get the recognition they deserve.”
“The first floor is clean but when you go to 2nd and 3rd floor it is disgusting! How can is this acceptable. I would never leave my love one here.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed 13 complaints against this facility, triggering significant deficiencies in safety supervision, medication management, and care quality. Recent issues include failure to protect residents from abuse and accidents, with recurring problems in medication errors and wound care supervision. While the facility has corrected each violation, the pattern of serious complaints about resident safety and care standards warrants careful consideration during visits.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Federal Penalties
Fine
Aug 1, 2025
$131,121
Payment Denial
Aug 1, 2025
12-day denial
Elevate Care Northbrook
for profit
Elevate Care
14 facilities nationwide
Chain avg rating: 2.1/5 · Rank 2 of 12
Owners
Atied Associates LLC
Owner · Organization
David a Berkowitz Delta Trust
Owner · Organization
Keystone Holding Group II LLC
Owner · Organization
Meir Meystel Revocable
Owner · Organization
Tesr Holdings, LLC
Owner · Organization
Yosef Meystel Delta Trust
Owner · Organization
Meystel, Moshe
Owner
Pancer, Aaron
Owner
Winer, Yerucham
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
219 reviews from families & visitors
Official Website
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