Nursing HomeMedicaid

Grove of Northbrook,the

Strong Medicare quality ratings; public reviewers often praise attentive and proactive nursing staff. Still worth an in-person visit.

263 Skokie Boulevard, Northbrook, IL 60062|134 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 48 Google reviews

(847) 564-0505 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

4 Medicare penalties on record

Staff turnover reported at 19%

Source: Medicare data

What this means for your family

Grove of Northbrook,the has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: attentive and proactive nursing staff and helpful and supportive social services team. Review the component ratings and current source records before deciding.

Google Reviews

52 public Google reviews available

The Grove of Northbrook receives highly polarized feedback, with many residents and family members praising the attentive nursing staff, helpful social workers, and consistent daily activities. However, a significant minority of reviewers report serious concerns regarding facility cleanliness, poor food quality, and inadequate responsiveness to basic care needs. Families should carefully weigh these conflicting accounts, as experiences appear to vary drastically depending on the specific wing or staff members involved.

Quality Themes

Tap a score for details

Strengths

Attentive and proactive nursing staff
Helpful and supportive social services team
Consistent daily activities and arts/crafts
Strong physical therapy and rehab support

Concerns

Poor facility cleanliness and hygiene (urine odors, blood on walls) (mentioned by 4 reviewers)
Low quality and unappealing food (mentioned by 4 reviewers)
Slow response times for nursing assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 52 analyzed

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard great things about your social services team and the arts and crafts programs; could you tell us more about the types of daily activities available for residents?
2What specific protocols do you have in place to ensure the facility remains clean, fresh, and well-maintained throughout the day?
3How does the nursing team manage call lights and ensure that assistance is provided promptly, especially during busy shift changes?
4Could you describe the meal planning process and how you ensure the food is both nutritious and appealing to different tastes?
5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
6We are very impressed by the feedback regarding your physical therapy and rehab support; how do you integrate therapy into a resident's regular daily routine?

Personalized based on this facility's data

Key Review Excerpts

“The staff of The Grove is hard-working and dedicated. I have had interactions with: the Admissions Director, the Assistant Administrator/Director of Social Services, the Activities Director, and many Nurses. They all have been proactive with my family member's care.”

Long-term resident's family · 2024★★★★★

“Monica the Social worker there helped me getting the rent paid. So I had some place to go home to. She went out of her way. I totally am grateful for the help.”

Rehab patient · 2026★★★★★

“There are patients in the hallway screaming for help. The nurses here have no clue as to whats going on nor do they care.”

Memory care family member · 2019★☆☆☆☆

Source: 52 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.80hrs

Registered nurses for medical care

Total Nursing

2.20hrs

54%

All nurses + aides combined

Staff Turnover

19%

Lower is better (< 30% = good)

RN Turnover

10%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility100.0%

Worse than Avg

Here

100.0%

12.8%

54.2%

Cook

71.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility52.8%

Worse than Avg

Here

52.8%

15.4%

21.7%

Cook

26.5%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility23.8%

Worse than Avg

Here

23.8%

19.5%

18.3%

Cook

11.5%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility9.1%

Better than Avg

Here

9.1%

19.0%

20.6%

Cook

17.3%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.8%

Better than Avg

Here

98.8%

93.5%

90.3%

Cook

87.3%

Residents whose walking got worse

↓ Lower is better

This Facility4.1%

Better than Avg

Here

4.1%

14.1%

14.3%

Cook

8.7%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility61.2%

Mixed vs Avgs

Here

61.2%

82.0%

69.7%

Cook

60.1%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility60.5%

Mixed vs Avgs

Here

60.5%

79.8%

63.1%

Cook

57.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility6.0%

Worse than Avg

Here

6.0%

1.6%

2.2%

Cook

2.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

24findings in history

4penalties

Latest survey: 5 · well below IL avg (12.0)

9 complaint-triggered findings

$64,870 in fines

The Grove of Northbrook has concerning patterns with families filing multiple complaints leading to 9 deficiencies, particularly around accident prevention and resident safety which has been cited six times across recent surveys. Additional issues include medication management and abuse prevention policies. While the facility has corrected each deficiency when identified, the recurring safety problems and frequency of family complaints suggest ongoing supervision and hazard prevention challenges that warrant careful consideration during visits.

Apr 2, 2026Complaint1 finding

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 7, 2024Complaint1 finding

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 15, 2024Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 7, 2024Complaint1 finding

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Jun 7, 2024Routine3 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Mar 2, 2024Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Apr 2, 2026

$18,990

Fine

Dec 7, 2024

$53,804

Fine

Mar 2, 2024

$11,066

Payment Denial

Dec 14, 2023

27-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grove of Northbrook,the

Organization Type

for profit

Chain Affiliation

Chain Name

Legacy Healthcare

Chain Size

89 facilities nationwide

Chain avg rating: 3.0/5 · Rank 30 of 89

Ownership & Management

Owners

Doros Generation Trust U/a/d 1/3/12

Owner · Organization

50%

Gpn Family Trust U/a/d 4/28/08

Owner · Organization

50%

Key personnel

Brook Properties LLC5% or Greater Security InterestVnb New York LLC5% or Greater Security InterestShabat, MenachemManaging Control - Governing BodyLegacy Healthcare Financial Services LLCManagerVnb New York LLCManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(847) 564-0505

groveofnorthbrook.com

263 Skokie Boulevard

Northbrook, IL 60062

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

48 reviews from families & visitors

Official Website

Visit groveofnorthbrook.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.