Nursing HomeMedicaid

Grove of Northbrook,the

Strong Medicare quality ratings; families often praise attentive and proactive nursing staff. Still worth an in-person visit.

263 Skokie Boulevard, Northbrook, IL 60062|134 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 48 Google reviews

(847) 564-0505 Directions Website

Street View

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What this means for your family

The Grove of Northbrook is frequently praised for its dedicated social work and nursing staff, making it a strong choice for those prioritizing communication and rehab support. However, because multiple reviewers have raised serious concerns about cleanliness and food quality, we strongly recommend an unannounced visit to tour the specific wing where your loved one would reside.

Google Reviews

48 reviews on Google

“The Grove of Northbrook receives highly polarized feedback, with many residents and family members praising the attentive nursing staff, helpful social workers, and consistent daily activities. However, a significant minority of reviewers report serious concerns regarding facility cleanliness, poor food quality, and inadequate responsiveness to basic care needs. Families should carefully weigh these conflicting accounts, as experiences appear to vary drastically depending on the specific wing or staff members involved.”

Quality Themes

Tap a score for details

Strengths

Attentive and proactive nursing staff
Helpful and supportive social services team
Consistent daily activities and arts/crafts
Strong physical therapy and rehab support

Concerns

Poor facility cleanliness and hygiene (urine odors, blood on walls) (mentioned by 4 reviewers)
Low quality and unappealing food (mentioned by 4 reviewers)
Slow response times for nursing assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 51 analyzed

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard great things about your social services team and the arts and crafts programs; could you tell us more about the types of daily activities available for residents?
2What specific protocols do you have in place to ensure the facility remains clean, fresh, and well-maintained throughout the day?
3How does the nursing team manage call lights and ensure that assistance is provided promptly, especially during busy shift changes?
4Could you describe the meal planning process and how you ensure the food is both nutritious and appealing to different tastes?
5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
6We are very impressed by the feedback regarding your physical therapy and rehab support; how do you integrate therapy into a resident's regular daily routine?

Personalized based on this facility's data

Key Review Excerpts

“The staff of The Grove is hard-working and dedicated. I have had interactions with: the Admissions Director, the Assistant Administrator/Director of Social Services, the Activities Director, and many Nurses. They all have been proactive with my family member's care.”

Long-term resident's family · 2024★★★★★

“Monica the Social worker there helped me getting the rent paid. So I had some place to go home to. She went out of her way. I totally am grateful for the help.”

Rehab patient · 2026★★★★★

“There are patients in the hallway screaming for help. The nurses here have no clue as to whats going on nor do they care.”

Memory care family member · 2019★★★★★

Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.85hrs

Registered nurses for medical care

Total Nursing

2.22hrs

54%

All nurses + aides combined

Staff Turnover

14%

Lower is better (< 30% = good)

RN Turnover

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility100.0%

Worse than Avg

Here

100.0%

12.1%

52.5%

Cook

74.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility48.7%

Worse than Avg

Here

48.7%

15.4%

21.8%

Cook

24.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility24.4%

Worse than Avg

Here

24.4%

19.5%

18.3%

Cook

10.4%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.5%

Better than Avg

Here

98.5%

93.4%

90.0%

Cook

85.5%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility9.6%

Better than Avg

Here

9.6%

19.4%

21.1%

Cook

17.3%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility99.2%

Better than Avg

Here

99.2%

95.5%

91.8%

Cook

87.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility59.0%

Mixed vs Avgs

Here

59.0%

81.8%

69.0%

Cook

55.3%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility60.5%

Mixed vs Avgs

Here

60.5%

79.7%

63.1%

Cook

55.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility9.6%

Worse than Avg

Here

9.6%

1.6%

2.4%

Cook

2.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies

3penalties

Well below state avg (12.0)

8 complaint-triggered

$64,870 in fines

The Grove of Northbrook has concerning patterns with families filing multiple complaints leading to 9 deficiencies, particularly around accident prevention and resident safety which has been cited six times across recent surveys. Additional issues include medication management and abuse prevention policies. While the facility has corrected each deficiency when identified, the recurring safety problems and frequency of family complaints suggest ongoing supervision and hazard prevention challenges that warrant careful consideration during visits.

Dec 7, 2024Complaint1 finding

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 15, 2024Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 7, 2024Routine3 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jun 7, 2024Complaint1 finding

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Mar 2, 2024Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 19, 2024Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Dec 7, 2024

$53,804

Fine

Mar 2, 2024

$11,066

Payment Denial

Dec 14, 2023

27-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grove of Northbrook,the

Organization Type

for profit

Chain Affiliation

Chain Name

Legacy Healthcare

Chain Size

89 facilities nationwide

Chain avg rating: 3.0/5 · Rank 30 of 89

Ownership & Management

Owners

Doros Generation Trust U/a/d 1/3/12

Owner · Organization

50%

Gpn Fam Tr Ua 04282008

Owner · Organization

50%

Key personnel

Brook Properties LLC5% or Greater Security InterestVnb New York LLC5% or Greater Security InterestShabat, MenachemManaging Control - Governing BodyLegacy Healthcare Financial Services LLCManagerVnb New York LLCManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(847) 564-0505

groveofnorthbrook.com

263 Skokie Boulevard

Northbrook, IL 60062

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

48 reviews from families & visitors

Official Website

Visit groveofnorthbrook.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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