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Strong Medicare quality ratings; public reviewers often praise high-quality independent living amenities. Still worth an in-person visit.
based on 23 Google reviews
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Lake Forest Place has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: high-quality independent living amenities and professional and patient management team. Review the component ratings and current source records before deciding.
Lake Forest Place is a large continuing care retirement community that receives high praise for its independent living amenities, including dining, fitness, and social activities. However, experiences in the Balmoral skilled nursing and assisted living units are polarized, with some families reporting exceptional, compassionate care while others cite significant concerns regarding staff turnover, training, and a culture of denial on the nursing floors.
Quality Themes
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Concerns
Rating Trends
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Distribution · 26 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The culture on the 3rd floor is one of blame and denial. The staff is very poorly trained there is a high turnover rate with the staff.”
“My mother moved into independent living, and eventually transitioned to the assisted living. It was not an easy process for my mom, but the staff and management could not be more professionals and patient.”
“Balmoral is the top of the line for skilled nursing! Everyone was caring and professional.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Lake Forest Place has faced recurring deficiencies across multiple areas, with families filing six complaints that triggered inspections. The most persistent issues involve safety hazards and accident prevention, fire safety systems, and medication management. While the facility has corrected all cited deficiencies with documented dates, the pattern of repeat violations—particularly in safety and fire systems—suggests ongoing challenges with maintaining consistent standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Lake Forest Place
nonprofit
Owners
Presbyterian Homes
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
23 reviews from families & visitors
Official Website
Visit presbyterianliving.org
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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