Vista Cove at Rancho Mirage

The report documents a Case Management visit conducted on August 2, 2023. The narrative notes that facility records were temporarily removed by an LPA on July 27, 2023, for an investigation, and these records were returned to the facility on the date of the report. No specific deficiencies were cited in the provided text.

The unannounced visit was conducted to address a violation observed during an investigation of complaints. The primary deficiency found was that staff were working on the premises without current, proper background check clearances. This situation was noted as posing an immediate risk to the health and safety of the residents.

This report details a complaint investigation conducted regarding allegations of resident injuries, medication mismanagement, and environmental conditions. All four allegations investigated—pressure injuries, medication dispensing, medication mismanagement, and temperature control—were found to be Unsubstantiated based on the evidence reviewed.

The facility underwent an unannounced annual inspection with an emphasis on infection control. The inspector noted sufficient hand hygiene supplies, cleaning provisions, and proper use of face coverings. The primary finding was the requirement for the facility to update and submit a Mitigation Plan.

The investigation report details findings from a complaint investigation conducted on 07/29/2021. One deficiency was cited under CCR 87411(a) regarding insufficient staffing levels during the COVID-19 epidemic, which was deemed an immediate health and safety risk. The facility was required to submit a mitigation plan for this violation.