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Continuing Care

Segovia of Palm Desert

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and marketing staff. Schedule a visit to confirm the fit.

39905 Via Scena, Palm Desert, CA 92260182 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.7/5

based on 37 Google reviews

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Segovia of Palm Desert Continuing Care in Palm Desert, CA — Street View
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What this means for your family

This facility is an excellent choice for families seeking a high-end, resort-style environment with exceptionally compassionate staff. While the care and amenities are top-tier, you may want to inquire about current dining standards to ensure they meet your specific nutritional expectations.

Google Reviews

Google Reviews

37 reviews on Google
Segovia of Palm Desert is highly regarded for its compassionate staff and upscale, resort-like amenities including a pool, gym, and putting green. While many long-term residents praise the community's high quality of care and professional management, some past feedback noted fluctuations in food quality during the pandemic era.

Quality Themes

Tap a score for details
Food7.0Staff10.0Clean9.0Activities9.0MedsN/AMemoryN/AComms9.0Value8.0

Strengths

  • Compassionate and attentive nursing and marketing staff
  • Upscale amenities including pool, jacuzzi, and gym
  • Clean and well-maintained facilities
  • Comprehensive lifestyle services including transportation and housekeeping

Concerns

  • Fluctuations in food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(9)'20(2)'22(8)'24(2)'25(1)

Distribution · 43 analyzed

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How They Respond to Reviews

13%response rate
Good

The owner provides personalized responses that acknowledge the reviewer by name and reference specific details from their feedback. The tone is consistently warm, professional, and appreciative.

Questions for Your Tour

  • 1We noticed how much the staff is praised for being so attentive and compassionate; how do you ensure that this level of care stays consistent for every resident?
  • 2With such great amenities like the pool and gym, what kind of daily activity calendar do you have planned to keep residents engaged and social?
  • 3Since the facility is so well-maintained and clean, how often are the common areas and private residences deep-cleaned?
  • 4We want to make sure the dining experience is great every day; could you tell us more about how the menu is managed and how you ensure consistent food quality?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate nursing assistance?
  • 6How do the transportation and housekeeping services integrate into a resident's weekly routine to help them stay independent?

Personalized based on this facility's data


Key Review Excerpts

I can’t express enough how thankful I am for Lori and the entire staff at Segovia. I recently needed to transition my 91 year old mother from her own home to assisted living. I researched many locations and visited a couple of them and none of them hold a candle to the quality and care of the Segovia staff.

Family of a new resident · 2025★★★★★

Segovia breathed life back into my mom. Just 2 and a half years ago mom fell I'll, nearly everything went South. A few surgery's later and the unparralled caring of the staff here...well, my mom is aging the other direction.

Family of a resident · 2018★★★★★

We have enjoyed this beautiful Segovia community and our 2 bdrm unit for 7 years and would not consider living anywhere else. We came from a Country Club environment and life style and are very straight forward in what we will accept as service orientated staff, attention to detail and professional management.

Long-term resident · 2023★★★★★
Source: 37 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

5total
1deficiencies
1 Type B— non-compliance
Jan 15, 2026Complaint
CleanReport

This report details the findings of a complaint investigation regarding staff assistance with resident phone calls and allegations of blocking family calls. Based on interviews and record reviews, the investigation concluded that the allegations were unfounded. Therefore, the complaint was dismissed.

Oct 18, 2024Follow-up
CleanReport

The facility underwent an unannounced Case Management visit conducted by LPA Seo Jeon and Ferrer Sabarias. The visit was related to an incident that occurred on 7-14-2024. The analysts found no health and safety issues at the time of the inspection.

Jul 30, 2024Routine
CleanReport

The facility underwent a required annual inspection and was found to be in compliance with regulations. The LPA observed clean physical plant areas, adequate staff coverage, and proper documentation for safety and medication management. No deficiencies were cited during this inspection.

Feb 15, 2023Other

The facility underwent a prelicensing visit for a change of ownership. The physical walkthrough noted several positive aspects, including appropriate furniture, functional equipment, and operational safety devices. However, one deficiency was noted regarding the failure to obtain specific items detailed in Title 22 section 87307(a) (3)(C).

Type BTitle 22 section 87307(a) (3)(C)

The facility must obtain items detailed in Title 22 section 87307(a) (3)(C). Proof of purchase must be submitted to proceed with the licensure process.

Jan 13, 2023Other
CleanReport

The facility underwent an Office visit on January 13, 2023, as part of a Change of Ownership application. The administrator participated in a COMP II interview, confirming understanding of various regulations. No specific deficiencies were cited in the provided report content.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Well Oak Ccrc Tenant LLC; Oakmont Management Group

Administrator

SALVADOR JIMENEZ

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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