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Brookdale Mirage Inn
Assisted Living in Rancho Mirage, CA
72750 Country Club Dr, Rancho Mirage, CA 92270
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The essentials for your family
About this listing: Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
| License status in source data | Active | Source records |
|---|---|---|
| Google reviews | 4.7 / 580 reviews | Public opinions; not a clinical assessment. Review feedback |
| Monthly cost | Not published | Ask for the full monthly cost, including care fees and one-time charges. |
| Payment options | Ask the provider | Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs. |
| Availability | Confirm directly | We don't have live openings. Ask about current availability, waiting lists, and move-in timing. Reported capacity: 145 residents. This is not the number of openings. Contact information |
| Care & support | Assisted living | What this care includesUsually offers housing and help with everyday tasks, such as bathing and dressing. This describes the care category. Confirm support for your family member's needs. Understand care types |
What this means for your family
Public Google reviewers rate Brookdale Mirage Inn highly. Reviewers highlight: compassionate and attentive care staff, beautiful, well-maintained, hotel-like facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Your next step: feel prepared for the first call.
You don't need to know everything. Start with these questions.
- Can you meet my family member’s current care needs, and what happens if those needs change?
- What is the full monthly cost, including care fees, deposits, and services charged separately?
- Do you have availability, and which payment options do you accept?
3 more questions for your visit
- Who provides care during the day and overnight, and how do you handle medical emergencies?
- What would a typical day look like, and can we meet residents and their families?
- How will you keep our family informed and handle a concern we raise?
Google reviews
82 public Google reviews availableFamilies considering Brookdale Mirage Inn can expect a beautiful, hotel-like facility with highly praised, compassionate care staff, particularly in the memory care unit. While the community excels in social engagement and cleanliness, some past residents' families have reported significant frustrations regarding billing transparency and communication with management.
Strengths
- Compassionate and attentive care staff
- Beautiful, well-maintained, hotel-like facility
- Engaging social activities and community events
- High standard of cleanliness and landscaping
Concerns
- Billing inaccuracies and lack of transparency (mentioned by 2 reviewers)
- Difficulty communicating with management/administration (mentioned by 2 reviewers)
What reviewers talk about
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Staff experiences
The vast majority of reviews highlight the staff as being incredibly kind, professional, and caring.
Communication
While recent reviews are positive, older reviews highlight significant issues with management responsiveness.
Cleanliness
Reviewers consistently describe the facility and grounds as immaculate and well-maintained.
Food & dining
Multiple reviewers praise the quality of food, variety, and the availability of snacks.
Daily activities
Residents and families frequently mention a great variety of social groups, outings, and holiday celebrations.
Memory care
Multiple families specifically praise the loving and attentive nature of the memory care team.
Cost & value
Some reviewers have expressed serious concerns regarding unexpected increases in monthly bills.
See model sentiment scores and method
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
| Staff experiences | 9.0 / 10 |
|---|---|
| Communication | 4.0 / 10 |
| Cleanliness | 10.0 / 10 |
| Food & dining | 9.0 / 10 |
| Daily activities | 9.0 / 10 |
| Memory care | 10.0 / 10 |
| Cost & value | 3.0 / 10 |
Rating trends
Tap a year to see what changed
| 5 stars | 71 |
|---|---|
| 4 stars | 5 |
| 3 stars | 0 |
| 2 stars | 2 |
| 1 star | 4 |
How they respond to reviews
47%response rateGood
The owner provides personalized responses to positive reviews by using reviewers' names and acknowledging specific staff members or residents. For negative reviews, they transition to a more formal, professional tone, attempting to offer direct contact methods or providing specific updates on billing resolutions.
Key review excerpts
“The care givers and med techs are so loving, patient, and caring. Her room is clean. Her laundry is done. I appreciate all that they do for my mother to care for her, comfort her, and make sure she feels safe.”
Long-term resident's family, 20265 of 5 stars
“The staff in Memory Care are so loving and kind. Very attentive to my mother. They know her so well and respond to her needs and accommodate her as needed.”
Memory care family member, 20255 of 5 stars
Show all 3 excerpts
“My Mom has been a resident at Brookdale Mirage Inn since 2017, first in assisted living and now in memory care. She continues to receive professional, compassionate care.”
Long-term resident's family, 20255 of 5 stars
Source: 82 Google reviews in the current analysis setLatest review retrieval: Aug 4, 2026
State inspection history
State inspections
Source: CA Community Care Licensing Division
11total
Aug 30, 2024OtherNo deficiencies reportedNone
No deficiencies reported
The facility underwent an Annual inspection, which was conducted unannounced. The inspector noted that the facility is generally well-maintained, with sufficient staffing, clean food prep areas, and operational safety equipment. Crucially, the report explicitly states that no deficiencies were cited per Title 22, Division 6 of The California Code of Regulations.
Aug 23, 2024InspectionNo deficiencies reportedNone
No deficiencies reported
The facility underwent an unannounced annual inspection. The reviewer noted that ten resident records were reviewed, and the facility was found to be meeting documentation requirements for these areas. Overall, the report explicitly states that no deficiencies are being cited per Title 22, Division 6 of The California Code of Regulations.
Aug 14, 2023InspectionNo deficiencies reportedNone
No deficiencies reported
The facility underwent an annual inspection conducted by the LPA. The review covered client records, personnel records, and food service areas, with positive observations noted in all reviewed sections. The report explicitly states that zero deficiencies were observed per Title 22, Division 6 of The California Code of Regulations Article 06.
Jun 15, 2023ComplaintNo deficiencies reportedNone
No deficiencies reported
This report details the findings of a complaint investigation conducted on June 15, 2023, regarding an allegation of inappropriate staff touching a resident. The investigation found no corroborating evidence for the allegation, resulting in an 'Unsubstantiated' finding.
Apr 10, 2023ComplaintNo deficiencies reportedNone
No deficiencies reported
This report documents a Complaint Investigation conducted on behalf of the facility. The investigation reviewed allegations regarding a resident sustaining multiple pressure injuries while in care. The final finding for the allegation was Unsubstantiated due to a lack of corroborating evidence.
Apr 10, 2023ComplaintNo deficiencies reportedNone
No deficiencies reported
This report documents a Complaint Investigation conducted on behalf of the facility. The investigation reviewed allegations regarding a resident sustaining multiple pressure injuries while in care. The final finding for the allegation was Unsubstantiated due to a lack of corroborating evidence.
Apr 10, 2023ComplaintNo deficiencies reportedNone
No deficiencies reported
This report documents a Complaint Investigation conducted on behalf of the facility. The investigation reviewed allegations regarding a resident sustaining multiple pressure injuries while in care. The final finding for the allegation was Unsubstantiated due to a lack of corroborating evidence.
Aug 15, 2022InspectionNo deficiencies reportedNone
No deficiencies reported
The facility underwent an annual inspection with a specific emphasis on infection control. The inspector noted that the facility maintained appropriate postings, sufficient hand hygiene and cleaning supplies, and proper use of PPE. No deficiencies were observed during the visit.
Show all 11 inspections
Jun 14, 2022ComplaintNo deficiencies reportedNone
No deficiencies reported
This report details an investigation into a complaint regarding staff response time to a call system activation. The investigation found that the allegation was unsubstantiated based on interviews and records reviewed. No specific deficiencies were cited in the report.
Oct 27, 2021ComplaintNo deficiencies reportedNone
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
Aug 24, 2021InspectionNo deficiencies reportedNone
No deficiencies reported
The facility underwent an unannounced, required annual inspection with an emphasis on infection control. The inspector observed no health and safety concerns at the time of the visit, and no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
Ownership & operations
Who operates this facility
| Owner / operator | Blc Mirage Inn Lp |
|---|---|
| Administrator | SPAUN, JOHN |
Contact
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- 72750 Country Club Dr, Rancho Mirage, CA 92270
Sources & records
State record details
| License number | 336410691 |
|---|---|
| Reported license status | active |
Confirm current status with CA Community Care Licensing Division. A direct record link is not available in this catalog.
- Google Maps (opens in a new tab)Photos, directions & neighborhood info
- Google Reviews (opens in a new tab)80 reviews from families & visitors
- Official Website (opens in a new tab)Visit brookdale.com
EveryPlace is a research directory. Facility information is compiled from public sources: Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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