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Continuing Care in Rancho Mirage, CA
72201 Country Club Drive, Rancho Mirage, CA 92270
About this listing: Catalog updated Aug 1, 2026. Current services and availability are unconfirmed.
| License status in source data | Active | Source records |
|---|---|---|
| Google reviews | 4.1 / 5219 reviews | Public opinions; not a clinical assessment. Review feedback |
| Monthly cost | Not published | Ask for the full monthly cost, including care fees and one-time charges. |
| Payment options | Ask the provider | Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs. |
| Availability | Confirm directly | We don't have live openings. Ask about current availability, waiting lists, and move-in timing. Reported capacity: 135 residents. This is not the number of openings. Contact information |
| Care & support | Continuing care | What this care includesUsually offers several levels of care in one community as needs change. This describes the care category. Confirm support for your family member's needs. Understand care types |
Public Google reviewers rate Bayshire Rancho Mirage highly. Reviewers highlight: compassionate and professional nursing staff, effective physical and occupational therapy. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
You don't need to know everything. Start with these questions.
Bayshire Rancho Mirage is frequently praised for its exceptionally kind, professional, and attentive nursing and therapy staff, especially during rehabilitation. However, families should be aware of serious recurring reports regarding understaffing, delayed response to call lights, and lapses in wound care or medication management.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as 'angels,' there are significant reports of neglect and understaffing.
Several reviewers noted a lack of communication regarding changes in patient health or care plans.
The majority of reviews highlight a very clean and well-maintained building.
Many reviewers describe the food as delicious, varied, and high quality.
Reviewers frequently mention enjoyable activities, from bingo to holiday brunches.
Multiple reviews mention issues with medication timing and errors.
Some families praise the memory care staff, while others note concerns regarding safety and wandering.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
| Staff experiences | 7.0 / 10 |
|---|---|
| Communication | 4.0 / 10 |
| Cleanliness | 9.0 / 10 |
| Food & dining | 8.0 / 10 |
| Daily activities | 8.0 / 10 |
| Medication support | 4.0 / 10 |
| Memory care | 6.0 / 10 |
Tap a year to see what changed
| 5 stars | 133 |
|---|---|
| 4 stars | 31 |
| 3 stars | 8 |
| 2 stars | 11 |
| 1 star | 23 |
0%response rate
“The staff at every level is positively incredible. I would recommend Bayshire to anyone.”
Family of a former patient, 20245 of 5 stars
“My mother is 96 and there for a short time after being in the hospital. They have been so comforting, kind, and professional with her.”
Family of a short-term resident, 20245 of 5 stars
“The staff not only possess the technical skills to rehabilitate the physically challenged, but the kindness, compassion, patience, attent...”
Partner of a rehab patient, 20225 of 5 stars
Source: CA Community Care Licensing Division
24total
No deficiencies reported
FACILITY EVALUATION REPORT
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
This report details an investigation into a complaint alleging that staff left a resident unattended at an off-site location. Based on interviews and record reviews, the investigation concluded that the allegation was unfounded, meaning the complaint was dismissed.
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
The facility underwent an unannounced annual required visit conducted by the LPA. The inspection found the facility to be clean, well-maintained, and compliant across all reviewed areas, including infection control, physical plant, and food service. No deficiencies were cited during this visit.
No deficiencies reported
This report details an investigation into multiple allegations concerning staff care, including failing to meet medical needs, neglect, and slow response to call buttons. The investigation found that there was no preponderance of evidence to prove any of the alleged violations, resulting in all allegations being unsubstantiated.
No deficiencies reported
The facility underwent an unannounced annual required visit and was thoroughly inspected by the Licensing Program Analyst. The report indicates that the facility was found to be in good condition across all observed areas, including physical plant, kitchen, and medication management. No deficiencies were cited during the visit.
No deficiencies reported
The inspection was a Case Management visit following a self-report regarding verbal abuse. While the LPA found no immediate health and safety concerns during the tour, one deficiency was cited related to resident rights. The citation specifically addresses verbal abuse by staff, which poses a potential health and safety risk.
No deficiencies reported
This report details an investigation into a complaint alleging staff neglect regarding resident transfers and general care needs. The investigation concluded that the complaint was unfounded because the facility is a Skilled Nursing Facility (SNF), which falls outside the jurisdiction of the Community Care Licensing Division. No deficiencies were cited.
No deficiencies reported
The unannounced visit was conducted to investigate a complaint regarding alleged physical and verbal assault. The primary deficiency found relates to mandated reporting requirements, as the facility failed to report the suspected abuse to appropriate external agencies within the required timeframe. The facility must provide proof of mandated reporting training to all staff by the Plan of Correction due date.
No deficiencies reported
The unannounced visit was conducted to investigate a complaint regarding alleged physical and verbal assault. The primary deficiency found relates to mandated reporting requirements, as the facility failed to report the suspected abuse to appropriate external agencies within the required timeframe. The facility must provide proof of mandated reporting training to all staff by the Plan of Correction due date.
No deficiencies reported
The inspection revealed two critical deficiencies. First, a resident was observed outside in the sun for an unknown duration without immediate staff intervention, posing a health risk. Second, a staff member was found working at the facility who was not properly associated with the site, also posing an immediate risk. Both deficiencies require immediate corrective action.
No deficiencies reported
The facility was inspected on 06/12/2023 for a Case Management follow-up regarding a resident's suicidal ideation. The Licensing Program Analyst found no immediate health and safety concerns during the visit. The report explicitly states that no deficiencies were noted at the time of the visit.
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
The facility underwent an unannounced Case Management visit to collect documentation and interview residents related to a previous complaint. The Licensing Program Analyst met with the Executive Director and toured the facility, concluding the visit after interviewing three residents.
No deficiencies reported
This report details an investigation into a complaint received regarding staff assistance with resident mobility. The allegation was investigated through interviews and record review. Based on the findings, the complaint was deemed unfounded.
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
The facility underwent an unannounced annual inspection with an emphasis on infection control. The inspector observed sufficient hand hygiene supplies, cleaning provisions, and proper PPE use. No deficiencies were cited during the visit.
No deficiencies reported
This report details an investigation into a complaint alleging physical abuse of residents. The investigation found no evidence to support the allegation, as the resident mentioned was found to be recently admitted to another location. Consequently, the complaint was deemed unfounded.
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
The facility underwent a post-licensing inspection on August 27, 2021. The inspection confirmed the facility's status and noted that while communal activities are temporarily suspended due to COVID-19 protocols, the facility is following approved mitigation procedures. No specific deficiencies were cited in the provided report content.
| Owner / operator | Mirage Care LLC |
|---|---|
| Administrator | KIRBY, SCOTT |
Make the next step your own.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
| License number | 331881086 |
|---|---|
| Reported license status | active |
Confirm current status with CA Community Care Licensing Division. A direct record link is not available in this catalog.
EveryPlace is a research directory. Facility information is compiled from public sources: Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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