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Assisted Living in Rancho Mirage, CA
34560 Bob Hope Drive, Rancho Mirage, CA 92270
About this listing: Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
| License status in source data | Active | Source records |
|---|---|---|
| Google reviews | 4.4 / 561 reviews | Public opinions; not a clinical assessment. Review feedback |
| Monthly cost | Not published | Ask for the full monthly cost, including care fees and one-time charges. |
| Payment options | Ask the provider | Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs. |
| Availability | Confirm directly | We don't have live openings. Ask about current availability, waiting lists, and move-in timing. Reported capacity: 142 residents. This is not the number of openings. Contact information |
| Care & support | Assisted living | What this care includesUsually offers housing and help with everyday tasks, such as bathing and dressing. This describes the care category. Confirm support for your family member's needs. Understand care types |
Public Google reviewers rate Atria Rancho Mirage highly. Reviewers highlight: compassionate and attentive care staff, engaging social activities and live music. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
You don't need to know everything. Start with these questions.
Atria Rancho Mirage is highly regarded by many families for its compassionate staff and vibrant social atmosphere, particularly within the memory care and independent living wings. While many reviewers praise the seamless transitions between care levels and the engaging activities, there are serious, isolated allegations regarding medication errors and management professionalism that should be investigated during your tour.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
A vast majority of reviews explicitly praise the staff for being caring, professional, and attentive.
Opinions are split between praise for helpfulness and complaints about poor documentation and communication.
Multiple reviewers highlight the facility as being very clean, bright, and well-maintained.
Most reviewers describe the food as good, delicious, or a great experience.
Reviewers frequently mention enjoyable activities, including live music, Zumba, and outings.
While many praise the nurses, there are critical allegations regarding incorrect medication administration.
Families of memory care residents frequently express relief and satisfaction with the level of care provided.
One reviewer specifically noted that the pricing is very competitive for the area.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
| Staff experiences | 9.0 / 10 |
|---|---|
| Communication | 5.0 / 10 |
| Cleanliness | 9.0 / 10 |
| Food & dining | 8.0 / 10 |
| Daily activities | 9.0 / 10 |
| Medication support | 2.0 / 10 |
| Memory care | 9.0 / 10 |
| Cost & value | 8.0 / 10 |
Tap a year to see what changed
| 5 stars | 51 |
|---|---|
| 4 stars | 4 |
| 3 stars | 0 |
| 2 stars | 2 |
| 1 star | 7 |
83%response rateGood
The owner provides highly personalized and empathetic responses to positive reviews, often referencing specific staff members or resident names. For negative reviews, they use a professional, escalation-based approach, directing concerns to specific leadership roles or inviting direct contact via a corporate email.
“For memory care, the staff are excellent. They care and love these folks so much and do so much to help them in their time of need.”
Memory care family member, 20265 of 5 stars
“Gali is one of the nurses. One day she knew something was not right with our mom. We took mom to her DR and everything seemed fine. Gali knew something wasn't, mom ended up at the hospital and had pneumonia!”
Long-term resident's family, 20255 of 5 stars
“I found myself in a situation where I had to move my mom into a memory care facility very quickly due to a family emergency. Lenais is truly one of a kind.”
Memory care family member, 20255 of 5 stars
Source: CA Community Care Licensing Division
19total
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
The facility underwent an unannounced annual required visit conducted by the Licensing Program Analyst. The inspection found that the facility was clean, well-maintained, and compliant across all reviewed areas, including physical plant, infection control, and food service. No deficiencies were cited during the visit.
No deficiencies reported
The facility underwent an unannounced annual inspection conducted by LPAs Yolanda Delgado and Armando Perez. The review covered resident records, physical plant safety, food service, and employee documentation. Overall, the report indicates that no deficiencies were cited per Title 22, Division 6 of The California Code of Regulations.
No deficiencies reported
This report details a complaint investigation concerning staff changing a resident's diaper. The allegation was reviewed through interviews and record examination, and the findings were deemed Unsubstantiated. No specific deficiencies were cited in this report.
No deficiencies reported
The visit was a case management check conducted by the LPA to obtain signatures for an amended case management report deficiency page. The report explicitly states that no other citations were noted during the visit.
No deficiencies reported
The facility underwent an annual, unannounced inspection. The evaluator reviewed client records, personnel files, and conducted thorough inspections of food service, physical plant, and infection control areas. No deficiencies were observed during this inspection.
No deficiencies reported
COMPLAINT INVESTIGATION REPORT
No deficiencies reported
This report details a complaint investigation concerning allegations of lack of supervision, failure to provide planned activities, and failure to ensure resident care needs were met. All three allegations were ultimately deemed unsubstantiated due to insufficient evidence or the resident's refusal to cooperate with interviews.
No deficiencies reported
The facility underwent a case management visit on March 17, 2023, concerning an eviction process. Staff and residents were interviewed, and records were reviewed to ensure compliance with Title 22 regulations. No deficiencies were noted at the time of the visit.
No deficiencies reported
The inspection was an office visit conducted on January 23, 2023, to discuss the current management team. The primary finding was that the facility needs to submit a current Personnel Report (LIC500) by a specified follow-up date.
No deficiencies reported
This report details a complaint investigation conducted on behalf of the facility. All four allegations raised—regarding response time to pull cords, staffing levels, food quality, and staff training—were investigated and found to be unsubstantiated. The investigation concluded that there was insufficient evidence to prove any violation occurred.
No deficiencies reported
The case management visit identified two deficiencies. The first is a Type B violation regarding the failure to ensure all personnel complete the required criminal record clearance transfer. More critically, a Type A deficiency was cited because an individual listed on the roster could not be verified as associated with the facility, posing a potential health and safety risk.
No deficiencies reported
The facility underwent an Annual Inspection limited to Infection Control due to an active COVID-19 outbreak. The inspection noted good practices regarding PPE, hand hygiene, and screening procedures. One deficiency was noted regarding the follow-up on the New Administrator Packet.
No deficiencies reported
The facility underwent an unannounced annual inspection with a focus on infection control. The inspector observed sufficient hand hygiene supplies, adequate cleaning provisions, and proper use of face coverings. The facility has designated an infection control lead and appears to have established protocols for tracking cases and maintaining supplies.
No deficiencies reported
This report details an investigation into a complaint alleging a resident fell while in care. The investigation found that there was not enough available evidence to corroborate or refute the allegation, resulting in an unsubstantiated finding. No specific deficiencies were cited in the report.
No deficiencies reported
This report details an investigation into a complaint alleging a resident fell while in care. The investigation found that there was not enough available evidence to corroborate or refute the allegation, resulting in an unsubstantiated finding. No specific deficiencies were cited in the report.
| Owner / operator | Aoc CA Opco Gp Ptr,gp of Aoc Rancho Mirage; Atria |
|---|---|
| Administrator | MONIQUE MOREIRA |
Make the next step your own.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
| License number | 331880734 |
|---|---|
| Reported license status | active |
Confirm current status with CA Community Care Licensing Division. A direct record link is not available in this catalog.
EveryPlace is a research directory. Facility information is compiled from public sources: Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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