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Rancho Mirage Health and Rehabilitation Center
Nursing Home in Rancho Mirage, CA
39950 Vista Del Sol, Rancho Mirage, CA 92270
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The essentials for your family
About this listing: Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
| Medicare overall rating | 4 / 5 stars | Inspection records |
|---|---|---|
| Health inspections | 4 / 5 | |
| Quality measures | 4 / 5 | |
| Staffing | 3 / 5 | |
| Google reviews | 3.9 / 597 reviews | Public opinions; not a clinical assessment. Review feedback |
| Monthly cost | Not published | Ask for the full monthly cost, including care fees and one-time charges. |
| Payment options | Medicaid, Medicare | Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs. Medicare participation does not mean all stays or services are covered. |
| Availability | Confirm directly | We don't have live openings. Ask about current availability, waiting lists, and move-in timing. Reported capacity: 99 beds. This is not the number of openings. Contact information |
| Care & support | Nursing home | What this care includesProvides nursing care and help with daily activities. Some offer short-term rehabilitation. This describes the care category. Confirm support for your family member's needs. Understand care types |
What this means for your family
Rancho Mirage Health and Rehabilitation Center has a strong overall Medicare rating. Medicare reports an average of 0.36 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.9 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Your next step: feel prepared for the first call.
You don't need to know everything. Start with these questions.
- Can you meet my family member’s current care needs, and what happens if those needs change?
- What is the full monthly cost, including care fees, deposits, and services charged separately?
- Do you have availability, and which payment options do you accept?
3 more questions for your visit
- Who provides care during the day and overnight, and how do you handle medical emergencies?
- What would a typical day look like, and can we meet residents and their families?
- How will you keep our family informed and handle a concern we raise?
Google reviews
99 public Google reviews availableFamilies seeking rehabilitation services will find a highly-regarded physical and occupational therapy team and many compassionate nursing staff members. However, significant concerns exist regarding inconsistent medication administration, slow response times to call bells, and instances of inadequate hygiene care for some residents.
Strengths
- Exceptional physical and occupational therapy
- Compassionate and professional nursing staff
- Clean and well-maintained environment
- Friendly and helpful administrative staff
Concerns
- Slow response to patient call bells (mentioned by 4 reviewers)
- Medication errors or delays (mentioned by 3 reviewers)
- Inconsistent hygiene and skin care (bed sores/diapers) (mentioned by 2 reviewers)
- Inconsistent food quality (mentioned by 3 reviewers)
What reviewers talk about
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Staff experiences
While many reviewers praise the kindness and professionalism of nurses and therapists, several others report severe neglect and incompetence.
Communication
Some families found staff very communicative, while others reported being ignored or receiving no information from social workers.
Cleanliness
Many patients noted the facility was very clean and lacked bad odors, though some housekeeping issues were mentioned.
Food & dining
Reviews are split between praise for great food and complaints about it being 'so so' or 'hit or miss'.
Medication support
Multiple critical reviews highlight dangerous medication errors and significant delays in receiving pain medication.
See model sentiment scores and method
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
| Staff experiences | 7.0 / 10 |
|---|---|
| Communication | 4.0 / 10 |
| Cleanliness | 7.0 / 10 |
| Food & dining | 6.0 / 10 |
| Medication support | 2.0 / 10 |
Rating trends
Tap a year to see what changed
| 5 stars | 67 |
|---|---|
| 4 stars | 3 |
| 3 stars | 3 |
| 2 stars | 6 |
| 1 star | 20 |
How they respond to reviews
0%response rate
Key review excerpts
“The care and attention to detail truly stand out. The Infection Preventionist was especially impressive—very attentive to residents with infections and proactive in making sure proper precautions are followed.”
Family member, 20265 of 5 stars
“My sister was in Hospice at this facility for three weeks and she was in such kind, loving and capable hands. The staff was professional, helpful, caring and supportive.”
Hospice family member, 20255 of 5 stars
Show all 4 excerpts
“He was mishandled by an aid and needed an ER visit, and they just let people lay in urine and dirty diapers forever. Bed sores and rashes. Call buttons unanswered.”
Care client observer, 20242 of 5 stars
“They practically put her in a coma by doubling an opioid and tripling another pain medication. Hospital release medication dosage was correct but these clowns can't interpret a decimal point.”
Family member, 20251 of 5 stars
Source: 99 Google reviews in the current analysis setLatest review retrieval: Aug 4, 2026
Staffing
Who is there to help?
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
| Measure | Reported | Basis |
|---|---|---|
| Registered nurses | 0.36 hours | Per resident, per day |
| All nursing staff | 4.20 hours | Nurses and aides combined |
| Staff turnover | 27 % | Reported by Medicare |
| RN turnover | 50 % | Registered nurses |
About staffing comparisons
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Quality measures
Resident outcomes compared with national, state, and local averages: 17 measures.
| Medicare rating | 4 / 5 |
|---|---|
| Better than average | 11 measures |
| Worse than average | 2 measures |
| Mixed results | 4 measures |
| Measure | Here | US | CA | Riverside | Compared with averages |
|---|---|---|---|---|---|
| Residents on antipsychotic medicationLower is better | Here 7.2% | US 15.4% | CA 12.0% | Riverside 11.3% | Better than average |
| Residents whose bladder or bowel control got worseLower is better | Here 16.0% | US 19.0% | CA 10.2% | Riverside 8.1% | Mixed against averages |
| Residents needing more daily help over timeLower is better | Here 6.6% | US 13.9% | CA 10.2% | Riverside 8.1% | Better than average |
| Measure | Here | US | CA | Riverside | Compared with averages |
|---|---|---|---|---|---|
| Short-stay residents vaccinated for pneumoniaHigher is better | Here 99.9% | US 82.0% | CA 94.4% | Riverside 94.7% | Better than average |
| Short-stay residents vaccinated for the fluHigher is better | Here 93.5% | US 79.8% | CA 93.2% | Riverside 93.4% | Better than average |
| Short-stay residents newly given antipsychoticsLower is better | Here 0.0% | US 1.6% | CA 1.5% | Riverside 1.1% | Better than average |
Show all 17 measures
| Measure | Here | US | CA | Riverside | Compared with averages |
|---|---|---|---|---|---|
| Residents vaccinated for pneumoniaHigher is better | Here 100.0% | US 93.5% | CA 98.6% | Riverside 99.2% | Better than average |
| Residents with depression symptomsLower is betterHighly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities. | Here 6.5% | US 12.8% | CA 7.3% | Riverside 7.8% | Better than average |
| Residents with pressure sores (bedsores)Lower is better | Here 0.0% | US 4.6% | CA 4.3% | Riverside 4.5% | Better than average |
| Residents whose walking got worseLower is better | Here 11.3% | US 14.1% | CA 9.8% | Riverside 7.1% | Mixed against averages |
| Residents who lost too much weightLower is better | Here 1.7% | US 5.2% | CA 4.0% | Riverside 3.2% | Better than average |
| Residents vaccinated for the fluHigher is better | Here 94.7% | US 95.5% | CA 98.2% | Riverside 97.4% | Worse than average |
| Residents on anti-anxiety or sleep medicationLower is better | Here 16.8% | US 19.5% | CA 13.7% | Riverside 17.2% | Mixed against averages |
| Residents who fell and were seriously hurtLower is better | Here 2.3% | US 3.2% | CA 1.6% | Riverside 0.9% | Mixed against averages |
| Residents with a long-term catheterLower is better | Here 1.9% | US 0.8% | CA 0.8% | Riverside 0.7% | Worse than average |
| Residents who got a urinary tract infectionLower is better | Here 0.9% | US 1.6% | CA 1.2% | Riverside 0.9% | Better than average |
| Residents who were physically restrainedLower is better | Here 0.0% | US 0.1% | CA 0.4% | Riverside 0.3% | Better than average |
Source: Medicare quality measures
US average from Medicare published data
Inspection history
Medicare inspection history
Detailed Medicare record, up to 3-year lookback
73findings in history
Findings, also called deficiencies, are problems inspectors found.
- Latest inspection: 10, near the California average (15.4)
- 21 complaint-triggered findings
This facility has significant ongoing quality concerns, with families filing 20 complaints leading to citations over recent years. The most recurring problems involve resident safety and accident prevention, medication management, and fire safety systems. Notably, one recent safety deficiency from January 2026 remains uncorrected, and safety issues have persisted across multiple surveys since 2021, suggesting systemic problems that may not be fully resolved despite correction plans.
May 21, 2026Routine17 findings
0293Potential for harm, widespreadCorrected Jun 11, 2026
Egress Deficiencies
Have properly located and lighted "Exit" signs.
0341Potential for harm, widespreadCorrected Jul 10, 2026
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
0345Potential for harm, widespreadCorrected Jun 11, 2026
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
0353Potential for harm, widespreadCorrected Jun 12, 2026
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
0918Potential for harm, widespreadCorrected Jun 11, 2026
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
0658Potential for harm, patternCorrected Jun 12, 2026
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
0761Potential for harm, patternCorrected Jun 12, 2026
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
0804Potential for harm, patternCorrected Jun 12, 2026
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
0880Potential for harm, patternCorrected Jun 19, 2026
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
0511Potential for harm, patternCorrected Jun 11, 2026
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
0550Potential for harm, isolatedCorrected Jun 12, 2026
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
0585Potential for harm, isolatedCorrected Jun 12, 2026
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
0755Potential for harm, isolatedCorrected Jun 19, 2026
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
0324Potential for harm, isolatedCorrected Jun 11, 2026
Smoke Deficiencies
Provide properly protected cooking facilities.
0363Potential for harm, isolatedCorrected Jun 11, 2026
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
0923Potential for harm, isolatedCorrected Jun 11, 2026
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
0039Minimal, widespreadCorrected Jun 11, 2026
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Apr 17, 2026Complaint1 finding
0584Potential for harm, isolatedCorrected Apr 24, 2026
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 16, 2026Complaint1 finding
0689Potential for harm, isolatedCorrected Feb 23, 2026
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 11, 2025Complaint1 finding
0550Potential for harm, isolatedCorrected Aug 22, 2025
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 25, 2025Complaint1 finding
0689Potential for harm, isolatedCorrected Mar 17, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Show all 15 inspections
Feb 6, 2025Complaint8 findings
0814Potential for harm, widespreadCorrected Mar 14, 2025
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
0761Potential for harm, patternCorrected Mar 14, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
0812Potential for harm, patternCorrected Mar 14, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
0584Potential for harm, isolatedCorrected Mar 14, 2025
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
0623Potential for harm, isolatedCorrected Mar 14, 2025
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
0755Potential for harm, isolatedCorrected Mar 14, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
0842Potential for harm, isolatedCorrected Mar 14, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
0887Potential for harm, isolatedCorrected Mar 14, 2025
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Feb 6, 2025Routine8 findings
0041Potential for harm, widespreadCorrected Mar 21, 2025
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
0345Potential for harm, widespreadCorrected Mar 21, 2025
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
0351Potential for harm, widespreadCorrected Mar 21, 2025
Smoke Deficiencies
Install an approved automatic sprinkler system.
0511Potential for harm, widespreadCorrected Mar 21, 2025
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
0321Potential for harm, patternCorrected Mar 21, 2025
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
0363Potential for harm, isolatedCorrected Mar 21, 2025
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
0521Potential for harm, isolatedCorrected Mar 21, 2025
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
0926Potential for harm, isolatedCorrected Mar 7, 2025
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Jan 22, 2025Complaint3 findings
0558Potential for harm, isolatedCorrected Jan 31, 2025
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
0656Potential for harm, isolatedCorrected Jan 31, 2025
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
0689Potential for harm, isolatedCorrected Jan 31, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 10, 2024Complaint1 finding
0684Potential for harm, isolatedCorrected Oct 19, 2024
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 30, 2024Complaint1 finding
0684Potential for harm, isolatedCorrected Oct 11, 2024
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 28, 2024Complaint1 finding
0760Potential for harm, isolatedCorrected Apr 22, 2024
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 25, 2024Complaint1 finding
0609Potential for harm, isolatedCorrected Apr 5, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 30, 2023Complaint1 finding
0880Potential for harm, isolatedCorrected Dec 16, 2023
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 8, 2023Routine27 findings
0812Potential for harm, widespreadCorrected Dec 22, 2023
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
0293Potential for harm, widespreadCorrected Jan 26, 2024
Egress Deficiencies
Have properly located and lighted "Exit" signs.
0345Potential for harm, widespreadCorrected Jan 4, 2024
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
0351Potential for harm, widespreadCorrected Jan 26, 2024
Smoke Deficiencies
Install an approved automatic sprinkler system.
0353Potential for harm, widespreadCorrected Jan 26, 2024
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
0355Potential for harm, widespreadCorrected Jan 26, 2024
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
0918Potential for harm, widespreadCorrected Jan 26, 2024
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
0041Potential for harm, patternCorrected Jan 26, 2024
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
0291Potential for harm, patternCorrected Jan 26, 2024
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
0324Potential for harm, patternCorrected Jan 26, 2024
Smoke Deficiencies
Provide properly protected cooking facilities.
0363Potential for harm, patternCorrected Jan 4, 2024
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
0912Potential for harm, patternCorrected Jan 26, 2024
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
0604Potential for harm, isolatedCorrected Dec 22, 2023
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
0641Potential for harm, isolatedCorrected Dec 22, 2023
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
0644Potential for harm, isolatedCorrected Dec 22, 2023
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
0656Potential for harm, isolatedCorrected Dec 22, 2023
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
0689Potential for harm, isolatedCorrected Dec 22, 2023
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
0695Potential for harm, isolatedCorrected Dec 22, 2023
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
0759Potential for harm, isolatedCorrected Dec 22, 2023
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
0761Potential for harm, isolatedCorrected Dec 22, 2023
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
0006Potential for harm, isolatedCorrected Jan 4, 2024
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
0013Potential for harm, isolatedCorrected Jan 4, 2024
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
0015Potential for harm, isolatedCorrected Jan 4, 2024
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
0161Potential for harm, isolatedCorrected Jan 4, 2024
Construction Deficiencies
Use approved construction type or materials.
0521Potential for harm, isolatedCorrected Jan 4, 2024
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
0920Potential for harm, isolatedCorrected Jan 4, 2024
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
0929Potential for harm, isolatedCorrected Jan 26, 2024
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Oct 26, 2023Complaint1 finding
0684Potential for harm, isolatedCorrected Nov 2, 2023
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & operations
Who operates this facility
| Owner / operator | Rancho Mirage Health and Rehabilitation Center |
|---|---|
| Organization type | for profit |
Chain affiliation
| Chain name | Cambridge Healthcare Services |
|---|---|
| Chain size | 32 facilities nationwide |
| Chain average rating | 2.6/5Rank 10 of 31 |
Ownership & management
| Ag Facilities Operations, LLC | OwnerOrganization | 100% |
|---|---|---|
| Ira E Smedra Living Trust | Owner (parent company)Organization | 48% |
| Win Win Enterprises, LLC | Owner (parent company)Organization | 48% |
| Caballero, Jennifer | Managing Control - Governing Body |
|---|---|
| Vidales, Miguel | Managing Control - Governing Body |
| Cambridge Healthcare Services LLC | Manager |
Show all 5 key personnel
| Butenko, Julie | Manager |
|---|---|
| Caballero, Jennifer | Manager |
Contact
Make the next step your own.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
More contact options
- Provider website (opens in a new tab)
- Get directions (opens in a new tab)
- 39950 Vista Del Sol, Rancho Mirage, CA 92270
Sources & records
State record details
| License number | Not available in our records |
|---|---|
| Reported license status | active |
Confirm current status with CA Community Care Licensing Division. A direct record link is not available in this catalog.
- Medicare Care Compare (opens in a new tab)Official Medicare quality ratings, inspections & staffing data
- Google Maps (opens in a new tab)Photos, directions & neighborhood info
- Google Reviews (opens in a new tab)97 reviews from families & visitors
- Official Website (opens in a new tab)Visit ranchomiragehcc.com
- Medicare data downloads (opens in a new tab)Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources: Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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