Bayshire Rancho Mirage
Strong Medicare quality ratings; families often praise friendly and attentive nursing staff. Still worth an in-person visit.
based on 217 Google reviews
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What this means for your family
This facility offers wonderful social engagement and a clean environment for residents. However, families must be extremely vigilant regarding clinical oversight and wound care, as multiple reviewers have reported serious lapses in medical monitoring and hygiene.
Google Reviews
Google Reviews
217 reviews on Google“Families often praise the facility for its friendly, attentive staff and engaging resident activities, particularly during special events like holiday brunches. However, there are serious concerns regarding clinical neglect, such as inadequate wound care and failure to monitor declining health, as well as issues with staffing levels and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Engaging resident activities and events
- Clean and well-organized building
- Compassionate care during post-surgery rehab
Concerns
- Neglect of clinical care and wound management (mentioned by 2 reviewers)
- Inadequate hygiene and patient bathing (mentioned by 2 reviewers)
- Staffing shortages and lack of responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility is a cozy size with 45 residents, how do you ensure each person gets personalized attention during mealtimes and daily care?
- 2I noticed the team is very responsive to feedback from the community; how do you involve families in the care planning process to keep that communication open?
- 3What specific steps does your nursing team take to ensure consistent care and safety during shift changes or overnight hours?
- 4Could you tell me more about the daily activities and social outings planned to help residents stay engaged with the Rancho Mirage community?
- 5In the event of a sudden medical change or an emergency after hours, what is the exact protocol for notifying the family and coordinating with doctors?
- 6How does the facility manage specialized care needs to ensure that all resident health requirements are met consistently every day?
Personalized based on this facility's data
Key Review Excerpts
“The Thanksgiving Brunch celebration was beautiful and delicious! Turkey, ham, ALL the side dishes and 3 kinds of pie. The staff were especially kind and caring.”
“My father entered rehab in decent shape and was dead less than three weeks later. During that time, not one person mentioned that they saw his health decline!”
“Bayshire staff took great care of my mother while she recovered from surgery! The facilities are clean and mom said she enjoyed the food!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bayshire Rancho Mirage has a concerning pattern of 51 deficiencies across multiple areas, with families filing complaints that triggered 15 investigations. Recurring issues include medication management problems, quality of care concerns, and fire safety violations. While all deficiencies show correction dates, the persistent pattern across medication handling, treatment quality, and safety systems suggests ongoing operational challenges that warrant careful evaluation during visits.
Nov 25, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 24, 2025Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Apr 17, 2024Complaint2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jan 11, 2024Routine12
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 8, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 9, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Aug 14, 2023
$3,176
Fine
Aug 7, 2023
$2,823
Fine
Jul 17, 2023
$6,351
Fine
May 30, 2023
$3,174
Ownership & Operations
Who Operates This Facility
Bayshire Rancho Mirage
for profit
Chain Affiliation
Bayshire Senior Communities
12 facilities nationwide
Chain avg rating: 3.1/5 · Rank 3 of 11
Ownership & Management
Owners
Skilled Mirage LLC
Owner · Organization
Bayshire Continuing Care LLC
Owner (parent company) · Organization
Bayshire LLC
Owner (parent company) · Organization
Golden State Care Holdings LLC
Owner (parent company) · Organization
Kirby, Scott
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
217 reviews from families & visitors
Official Website
Visit bayshireranchomirage.com
Medicare data downloads
Original nursing home datasets
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