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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 127 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. The latest standard survey recorded 15 findings, above the CT average of 12.8. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Village Green Rehabilitation and Healthcare Center receives high praise for its dedicated nursing and rehabilitation staff, who are frequently described as compassionate and attentive. While many families express deep gratitude for the care their loved ones received, some reviewers report significant issues with communication, understaffing, and occasional lapses in hygiene or patient care. Recent reviews suggest a positive shift under new ownership, though concerns regarding responsiveness and staffing levels persist.
Quality Themes
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Concerns
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff is proactive, attentive and professional. Their care and concern has helped our family immensely during this difficult time.”
“The aides and nurses were helpful with my mom and physical therapy was so good with making my mom stronger so she was able to go home!”
“Weekend staffing shortages were noticeable as call bells answered longer than usual. Meals were served promptly and always hot.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with families filing 16 complaint-triggered deficiencies, including multiple reports about abuse/neglect and protection failures. The most recurring problems involve infection control, care planning, and safety hazards, with issues persisting across multiple years - the same safety and infection control violations appeared in both 2023 and 2025 surveys, suggesting ongoing struggles with basic care standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Mar 7, 2025
$14,393
Fine
Jul 8, 2024
$8,018
Village Green Rehabilitation and Healthcare Center
for profit
Atlas Healthcare
29 facilities nationwide
Chain avg rating: 2.4/5 · Rank 83 of 188
Owners
Bristol Snf Operations Holdings LLC
Owner · Organization
Hb Bristol Holdings LLC
Owner (parent company) · Organization
Ls Bristol Holdings LLC
Owner (parent company) · Organization
Sg Bristol Holdings LLC
Owner (parent company) · Organization
Hirsch, Hadassa
Owner (parent company)
Sonnenschein, Leah
Owner (parent company)
Tauber, Shaindy
Owner (parent company)
Gottlieb, Moshe
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
127 reviews from families & visitors
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