Monsignor Bojnowski Manor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and effective rehabilitation therapy, the recent reports of neglect and management turnover are concerning. If you are considering this facility, we strongly recommend conducting an unannounced visit and speaking directly with current residents' families to verify the consistency of care.
Google Reviews
Google Reviews
18 reviews on Google“Monsignor Bojnowski Manor receives highly polarized feedback, with some families praising the professional rehabilitation therapy and clean environment, while others report severe neglect and poor management. Recent reviews suggest a decline in quality, with multiple accounts of staff mistreatment, communication failures, and inadequate basic care for residents.”
Quality Themes
Tap a score for detailsStrengths
- Professional rehabilitation therapy
- Clean, well-maintained facility
- Compassionate individual caregivers
Concerns
- Neglect and poor quality of care (mentioned by 4 reviewers)
- Poor management and communication (mentioned by 3 reviewers)
- Staffing issues and unprofessional conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We were so pleased to see the high praise for your rehabilitation therapy and the cleanliness of the facility; how do you ensure that level of care remains consistent for all residents?
- 2With the 5-star CMS overall rating, what specific protocols do you have in place to ensure medical emergencies are handled immediately and effectively during the night?
- 3How does the management team ensure that communication remains clear and frequent between the nursing staff and family members?
- 4What steps are being taken to support and train the caregiving team to ensure every resident receives consistent, compassionate attention?
- 5Could you tell us more about the daily activities and social engagement opportunities available to help residents stay active and connected?
- 6How does the facility address and resolve any resident care concerns or feedback to ensure they are corrected right away?
Personalized based on this facility's data
Key Review Excerpts
“MBM is a great place to have your loved one in for short term rehabilitation. My mom was there for 2 weeks, and the manor is very professional, very clean, food was very good per mom.”
“The aides neglected, mistreated and down right refused to provide the care she needed. The staff were rude and walked away from her bedside without answering her or helping her.”
“These stars are for the wonderful care and kindness being shown to my father, Arthur, by both Hannah his caregiver and Tara, his occupational therapist who treat him with warmth and much dignity.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, with recurring issues in accident prevention, infection control, and care planning that persist across multiple surveys from 2020 to 2025. The facility shows ongoing problems with safety hazards, medication management, and staff training, though all deficiencies have correction dates indicating attempts to address issues.
Mar 2, 2026Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 4, 2025Routine13
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Feb 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 16, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Sep 18, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 7, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Jan 16, 2025
$8,278
Fine
Nov 20, 2023
$3,176
Fine
Nov 13, 2023
$2,823
Fine
Nov 6, 2023
$2,470
Fine
Oct 17, 2023
$5,244
Ownership & Operations
Who Operates This Facility
Monsignor Bojnowski Manor
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit mbmanor.org
Medicare data downloads
Original nursing home datasets
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