Apple Rehab Farmington Valley
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 49 Google reviews
Watch Apple Rehab Farmington Valley
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the physical therapy department is frequently praised for helping patients regain mobility, the facility has a concerning pattern of reports regarding slow response times to call bells and medication errors. If you choose this facility, we strongly recommend frequent family visits to monitor care and active involvement in medication management to ensure safety.
Google Reviews
Google Reviews
49 reviews on Google“Apple Rehab Farmington Valley presents a polarized experience, with many reviewers praising the physical therapy department and the quality of private rooms, while others report severe concerns regarding staffing levels and patient care. While some families highlight compassionate nursing and successful rehabilitation outcomes, recurring complaints focus on slow response times to call bells, medication errors, and inconsistent hygiene standards. Prospective families should be aware that experiences appear highly dependent on individual staff interactions and the specific needs of the resident.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Spacious, well-appointed private rooms
- Professional and caring nursing staff (cited in positive reviews)
- Clean, hotel-like facility environment
Concerns
- Slow or non-existent response to call bells (mentioned by 6 reviewers)
- Understaffing leading to poor hygiene and neglect (mentioned by 5 reviewers)
- Medication management and administration errors (mentioned by 3 reviewers)
- Poor communication regarding discharge and medical needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the physical therapy team is highly regarded here, how do you integrate their rehabilitation programs into the daily routine for residents who need extra support?
- 2I noticed that call bells are a critical part of resident safety; what is your current protocol for ensuring timely responses, especially during shift changes or overnight hours?
- 3Could you walk me through your process for medication administration and how you ensure accuracy, particularly when there are changes to a resident's care plan?
- 4Communication is very important to our family; what is the standard process for keeping us updated on medical changes or discharge planning so we are never left in the dark?
- 5With the facility having a large capacity of 160 residents, what steps are taken to ensure that every resident receives consistent, personalized attention regarding their hygiene and daily care needs?
- 6What kind of social activities or engagement programs are available to help residents feel connected and active within the community on a daily basis?
Personalized based on this facility's data
Key Review Excerpts
“The Physical therapy dept is amazing. The building is kept clean and most of the staff are wonderful. No Rehab is perfect, but the Director of Nursing, Lori, addressed each problem quickly.”
“My mom received excellent care and the residents’ rooms are private and very spacious! No other building we toured had such large, private rooms. We especially loved the cafe/bistro, which made it feel more like a hotel than a nursing home!”
“The nurses are great people as well as the aids but here at this location that I know of aren't that great at taking care of the long term patience it's pretty ridiculous.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant concerns with families filing complaints triggering 11 of 48 total deficiencies, indicating ongoing problems that prompted external reports. The most recurring issues involve daily care assistance, safety hazard prevention, and food service quality, with some problems like daily care assistance persisting across multiple years from 2023 to 2025, suggesting incomplete resolution despite correction plans.
Nov 28, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 3, 2025Routine9
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 28, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 14, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Oct 25, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Sep 5, 2023Complaint3
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Apple Rehab Farmington Valley
for profit
Chain Affiliation
Apple Rehab
20 facilities nationwide
Chain avg rating: 2.1/5 · Rank 2 of 20
Ownership & Management
Owners
Foley, Brian
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit apple-rehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Village Green Rehabilitation and Healthcare Center
2.5 miNursing Home · Bristol, CT
Monsignor Bojnowski Manor
2.9 miNursing Home · New Britain, CT
Pines at Bristol for Nursing & Rehabilitation, the
4.5 miNursing Home · Bristol, CT
Ingraham Manor Rehab and Nursing
4.8 miNursing Home · Bristol, CT
Autumn Lake Healthcare at West Hartford
5.6 miNursing Home · West Hartford, CT
Ledgecrest Health Care Center
5.8 miNursing Home · Kensington, CT