Sheriden Woods Health Care Center INC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 53 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (14 vs median 12)
- High RN turnover (59%)
Below average in CT · Below recommended RN staffing · $27,846 in fines
What this means for your family
While the rehab therapy team is frequently praised for their effectiveness, the facility suffers from significant, recurring issues with understaffing and communication. Families should be prepared to be highly involved in their loved one's daily care and should specifically ask for a clear plan regarding medication administration and hygiene schedules before admission.
Google Reviews
Google Reviews
53 reviews on Google“Sheriden Woods Health Care Center receives highly polarized feedback, with some families praising individual staff members for compassionate care while others report severe neglect and communication failures. Recurring complaints focus on chronic understaffing, long delays in responding to call bells, and significant issues with hygiene and medication administration. While the rehab team and specific nurses are frequently highlighted as strengths, the facility's overall consistency and responsiveness are major points of concern for families.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate individual nursing staff
- Effective physical and rehab therapy programs
- Helpful resident ambassador program
- Clean and home-like facility environment
Concerns
- Chronic understaffing leading to slow response times (mentioned by 7 reviewers)
- Poor communication regarding patient status and discharges (mentioned by 5 reviewers)
- Inadequate hygiene and infrequent showering schedules (mentioned by 3 reviewers)
- Medication administration errors or significant delays (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We noticed that many families appreciate the compassion of your nursing staff; how do you ensure that this level of personal care remains consistent during busy shifts?
- 2How does the facility manage communication with families to ensure we are always updated on our loved one's health status and any changes in their care plan?
- 3What specific protocols are in place to ensure medication is administered accurately and on a strict schedule?
- 4Could you tell us more about your daily hygiene routines and how you ensure every resident receives regular, personalized care like showering and grooming?
- 5In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
- 6We are interested in the social side of things—what kind of daily activities or resident programs are available to keep everyone engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“If she had not done that I may not be hear today. It takes a special nurse to really know thei”
“The service and people are top notch. My dad has passed but my mom is still there. She is so happy there and is able to help with arts and crafts.”
“I couldn't have asked for a better person to take care and look after my husband. Any thing I needed she was there and took care of it right away”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 25 complaints triggering deficiencies, indicating ongoing concerns about safety supervision, pain management, and protection from abuse or theft of belongings. Most violations have been corrected, but three recent issues from January 2026 remain uncorrected, including accident hazard prevention and staff supervision problems.
Mar 13, 2026Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 2, 2026Complaint3
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 30, 2026Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Mar 18, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 26, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 15, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
Jan 30, 2026
$14,015
Fine
Jan 30, 2026
$14,015
Payment Denial
Jul 3, 2024
6-day denial
Ownership & Operations
Who Operates This Facility
Sheriden Woods Health Care Center INC
for profit
Chain Affiliation
Athena Healthcare Systems
24 facilities nationwide
Chain avg rating: 1.7/5 · Rank 10 of 24
Ownership & Management
Owners
Colaci, Joseph
Owner
Santilli, Lawrence
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit sheridenwoods.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Village Green Rehabilitation and Healthcare Center
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Pines at Bristol for Nursing & Rehabilitation, the
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Apple Rehab Farmington Valley
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Southington Care Center
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Jerome Home
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