Villa Mesa Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 43 Google reviews
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What this means for your family
This facility presents significant risks regarding medical neglect and hygiene. While some families have had positive experiences with specific staff members, the recurring patterns of medication errors and improper wound care are critical red flags that require immediate investigation during any facility visit.
Google Reviews
Google Reviews
43 reviews on Google“Families should exercise extreme caution when considering Villa Mesa Care Center due to frequent and severe reports of medical neglect, including failure to manage pain medication, improper wound care, and inadequate hygiene. While some individual staff members and specific periods of rehab are praised for being friendly and professional, the recurring themes of understaffing and poor communication present significant risks.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and respectful frontline staff
- Ease of arranging video calls with residents
- Cleanliness in certain rehab/short-term stays
Concerns
- Severe neglect regarding hygiene and diaper changes (mentioned by 3 reviewers)
- Failure to administer medications or manage pain (mentioned by 3 reviewers)
- Inadequate wound care and development of bed sores (mentioned by 3 reviewers)
- Poor communication from administration and social workers (mentioned by 4 reviewers)
- Understaffing and overcrowded rooms (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 91 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how friendly and respectful the frontline staff is; how do you foster that culture of kindness among the team?
- 2Since we value staying connected, could you tell us more about how the facility facilitates video calls and communication between residents and their families?
- 3What specific protocols do you have in place to ensure medication is administered accurately and that pain management is closely monitored?
- 4How does the nursing team manage hygiene routines and skin care, especially for residents who may be at higher risk for pressure sores?
- 5Could you describe the meal service and how the dining experience is organized for the residents throughout the day?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My husband had a stroke and is at this facility. It is a nightmare. They left my husband in a shitty diaper for 4 hours. The next night he needed to be changed and the male night nurse came in and turned the light off.”
“Nursing staff did not feed or provide any pain medications to my terminally ill mother for over 30 hours before she called me crying in pain and hungry.”
“My brothers case worker Sana goes above and beyond all the time. She is on top of everything. They genuinely care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Villa Mesa Care Center has significant recurring issues with emergency preparedness, medication management, and fire safety systems appearing repeatedly across multiple surveys spanning five years. While families have filed complaints triggering 8 investigations related to safety hazards, communication failures, and care quality, all deficiencies have reportedly been corrected by the facility, though the pattern of repeat violations in critical safety areas warrants careful consideration.
Jan 23, 2026Routine19
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Dec 13, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 28, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 3, 2024Routine5
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 19, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jun 22, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Villa Mesa Care Center
for profit
Ownership & Management
Owners
Mahan, Marylynn
Owner
Weinberger, Philip
Owner
Weiss, Hadassah
Owner
Weiss, Martin
Owner
Lopez, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Powers, Greg
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Powers, Katherine
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Powers, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Powers, Scott
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Strom, Kristina
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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