Villa at Stamford, the
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.
based on 186 Google reviews

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What this means for your family
The Villa at Stamford is highly regarded for its physical therapy and administrative support, making it a strong candidate for short-term rehabilitation. However, families should be aware of potential issues with nursing responsiveness and daily engagement for long-term residents. We recommend visiting during off-hours or weekends to observe staffing levels and asking specifically about the daily activity schedule for your loved one.
Google Reviews
Google Reviews
186 reviews on Google“The Villa at Stamford receives high praise for its rehabilitation services, clean environment, and helpful administrative staff, particularly in the business office. However, some families report significant concerns regarding inconsistent nursing care, poor communication, and a lack of engaging activities for long-term residents. While many families feel their loved ones are safe and well-cared for, others describe a stark contrast between the facility's appearance and the quality of daily attention provided.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Clean, well-maintained, and attractive facility
- Helpful and professional administrative/business office staff
- Warm and welcoming reception staff
Concerns
- Understaffing and slow response times to call bells (mentioned by 4 reviewers)
- Poor quality or inappropriate food choices (mentioned by 4 reviewers)
- Lack of engaging activities for long-term residents (mentioned by 3 reviewers)
- Inattentive or rude nursing/CNA staff (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 189 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care the administrative and reception teams put into being welcoming; how do you ensure that same warmth is felt by the nursing and CNA staff during night shifts?
- 2We've heard great things about your physical and occupational therapy teams; could you tell us more about how they work with residents to maintain their independence?
- 3Since we want to ensure our loved one stays active, what kind of daily social activities or group outings are available for long-term residents?
- 4We noticed the facility is exceptionally clean and well-maintained; how does the staff manage the daily upkeep of the resident rooms and common areas?
- 5With the importance of nutrition in mind, how would you describe the current dining menu and the process for accommodating specific dietary preferences?
- 6How does the nursing team manage call bell responses and ensure that residents' needs are met promptly, especially during busy periods?
Personalized based on this facility's data
Key Review Excerpts
“The Villa is more than a 5 stars (Medicare’s highest rating). The multidisciplinary staff was very well trained in acute care and provided a safe, friendly, warm and positive environment.”
“The nurses left my friend without taking a shower for a month the only good person in that building is the receptionist the nurses are nasty and horrible left my friend with no Ad ointment he got rashes”
“But other than two hours of therapy a day, they left her alone in her dark, tiny room to sit in a wheelchair/lie on her bed and stare at the TV for literally 22 hours a day, 24 on weekends. She got depressed and somewhat hopeless.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 27 deficiencies across multiple surveys, including families filing complaints that triggered investigations involving abuse protection and medical record safeguarding issues. The most recurring problems involve care planning and assessment, medication management, and fire safety systems. While all deficiencies have reported correction dates, the facility has faced repeated issues with protecting residents from abuse and maintaining proper medication oversight across different time periods, suggesting systemic challenges families should investigate further.
Jun 23, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 28, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 1, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 30, 2024Routine14
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Jan 31, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 2, 2022Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ownership & Operations
Who Operates This Facility
Villa at Stamford, the
for profit
Chain Affiliation
Center Management Group
17 facilities nationwide
Chain avg rating: 3.4/5 · Rank 1 of 17 (Best)
Ownership & Management
Owners
Smith House Ventures LLC
Owner · Organization
Boehm, Shlomo
Owner (parent company)
Gros, Charles-Edouard
Owner (parent company)
Levi, Shlomo
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
186 reviews from families & visitors
Official Website
Visit stamfordvilla.org
Medicare data downloads
Original nursing home datasets
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