Nursing Home Medicare 5-star

Edgehill Health Center

Strong Medicare quality ratings; public reviewers often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.

122 Palmers Hill Rd, West Side · Stamford, CT 06902|46 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 142 Google reviews

(203) 580-6348 Directions Website

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What this means for your family

Edgehill Health Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, attentive, and professional nursing staff and clean, well-maintained, and beautiful facility. Review the component ratings and current source records before deciding.

Google Reviews

146 public Google reviews available

Edgehill Health Center is widely praised for its beautiful, clean, and well-maintained campus, with many residents and families highlighting the warm, attentive staff and high-quality dining options. While the vast majority of feedback is glowing, a few families have raised concerns regarding specific instances of neglect or unprofessional behavior, suggesting that experiences can vary depending on the specific department or staff member involved.

Quality Themes

Tap a score for details

Strengths

Warm, attentive, and professional nursing staff
Clean, well-maintained, and beautiful facility
High-quality dining and food service
Engaging activities and social atmosphere

Concerns

Inconsistent quality of care or neglect in rehab (mentioned by 2 reviewers)
Concerns regarding specific staff behavior and professionalism (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 146 analyzed

132

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given the high praise for your dining program, how do you accommodate individual dietary preferences or special nutritional needs for residents?
2With your 5-star staffing rating, how do you ensure that the level of attention remains consistent for residents during shift changes or busier times in the rehab wing?
3I noticed you are active in responding to feedback online; how does your leadership team use family input to address concerns about staff professionalism or care quality?
4Could you walk me through how your team handles medical emergencies or sudden changes in a resident's health status during the evening and weekend hours?
5With such a strong focus on social atmosphere, what are some of the most popular activities that help new residents integrate and build friendships here?
6Regarding the recent state violations, what specific steps has the facility taken to address those findings and ensure they don't recur?

Personalized based on this facility's data

Key Review Excerpts

“The staff goes above and beyond to meet the residents’ needs and wishes. Amanda, in Activities has made an extra effort to make Dad feel welcome and to encourage him to become engaged in activities that he enjoys.”

Long-term resident's family · 2019★★★★★

“I am so impressed by all of the caring staff at Edgehill -second floor skilled nursing... and even better, my mom is super happy to be treated so well. We are all grateful to the knowledgeable and kind staff, particularly Sheena, Mom's nurse.”

Memory care family member · 2022★★★★★

“Very responsive staff called upon for immediate help with a confused, lost and wandering resident which, as a visitor to Edgehill that day and witness, gives me comfort for my friend newly in residence, Kudos to Edgehill.”

Visitor · 2024★★★★★

Source: 146 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.52hrs

Registered nurses for medical care

Total Nursing

5.17hrs

All nurses + aides combined

Staff Turnover

20%

Lower is better (< 30% = good)

RN Turnover

38%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

12.8%

22.3%

Western ct

33.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility43.6%

Worse than Avg

Here

43.6%

13.9%

18.0%

Western ct

13.9%

Residents whose walking got worse

↓ Lower is better

This Facility39.3%

Worse than Avg

Here

39.3%

14.1%

16.4%

Western ct

11.2%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

88.6%

Western ct

87.6%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility27.5%

Worse than Avg

Here

27.5%

19.0%

24.7%

Western ct

24.2%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

93.5%

Western ct

91.6%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility95.4%

Better than Avg

Here

95.4%

82.0%

71.8%

Western ct

76.3%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility91.5%

Better than Avg

Here

91.5%

79.8%

69.7%

Western ct

68.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

1.6%

1.5%

Western ct

1.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

8findings in history

Latest survey: 2 · well below CT avg (12.8)

1 complaint-triggered findings

Edgehill Health Center has 6 deficiencies across 3 surveys, with one complaint-triggered issue involving emergency medical response procedures that families reported. The main problem areas are food safety (appearing twice), building safety systems, and emergency preparedness. All deficiencies have been corrected by the facility, suggesting responsive management when issues are identified.

Feb 10, 2026Routine2 findings

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 11, 2025Complaint1 finding

0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

May 29, 2024Routine2 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

Jan 6, 2022Routine3 findings

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Edgehill Health Center

Organization Type

for profit

Ownership & Management

Owners

B-Ix Edgehill LLC

Owner · Organization

100%

B-Ix Capital LLC