Public Google reviewers rate this highly and often mention modern and beautiful building design. Schedule a visit to confirm the fit.
based on 20 Google reviews

Email The Trousdale to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate The Trousdale highly. Reviewers highlight: modern and beautiful building design, warm and friendly staff members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Trousdale is widely praised for its beautiful, modern, and well-maintained facilities and its warm, welcoming community atmosphere. While many residents and families highlight the exceptional friendliness of the staff, prospective families should be aware of significant concerns regarding high upfront community fees and a lack of pricing transparency during the initial inquiry process.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
Responds to all reviews with high levels of personalization, frequently using the reviewer's name and referencing specific details like staff members or amenities. Addresses negative feedback by attempting to clarify misunderstandings and inviting further private communication.
Personalized based on this facility's data
Key Review Excerpts
“The place is beautiful, but more than that, the people are what make it special. The staff was so kind and truly seemed to care, and the residents were just the sweetest.”
“Our mother lived alone and was very reluctant to move into any assisted living facility. Trousdale was the only one that she would even considered, and it was still difficult to convince her that she would be better off there for both physical safety and the social environment.”
“Broken promises. Be very careful if considering the memory care community at The Trousdale. My family was made promises about accepting my 95 year old Aunt with dementia into memory care and my 88 year old uncle into assisted living.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The inspection was conducted on December 10, 2025, as an unannounced annual review. The LPA observed general areas, including common areas, kitchen, and medication storage, noting that medications and chemicals were properly secured. The report explicitly states that no deficiencies were cited during this visit.
This report details the findings of a complaint investigation conducted on May 14, 2025. The allegations regarding staff mismanagement of resident medication and failure to ensure timely refills were reviewed. Both allegations were ultimately deemed unsubstantiated by the licensing analyst.
This report details an investigation into complaints regarding resident care, specifically concerning timely medical attention and communication with authorized persons. The initial allegations regarding delayed medical attention were deemed unsubstantiated. However, the investigation noted that staff failed to properly report vital signs or communicate the results back to the responsible party as requested.
This report details an investigation into complaints regarding resident care, specifically concerning timely medical attention and communication with authorized persons. The initial allegations regarding delayed medical attention were deemed unsubstantiated. However, the investigation noted that staff failed to properly report vital signs or communicate the results back to the responsible party as requested.
This report details an investigation into complaints regarding resident care, specifically concerning timely medical attention and communication with authorized persons. The initial allegations regarding delayed medical attention were deemed unsubstantiated. However, the investigation noted that staff failed to properly report vital signs or communicate the results back to the responsible party as requested.
The facility underwent an unannounced Case Management visit to follow up on a reported resident injury incident. The Licensing Program Analyst observed both residents and spoke with the administration, who reported that both residents are doing well. No deficiencies were cited during this inspection.
The facility underwent an unannounced Case Management visit to follow up on a reported resident injury incident. The Licensing Program Analyst observed both residents and spoke with the administration, who reported that both residents are doing well. No deficiencies were cited during this inspection.
Peninsula Health Care Dist Fin; Eskaton Properties
CHU, SYLVIA
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit eskaton.org
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Peninsula Post-Acute
< 1 miNursing Home · Burlingame, CA
Oakmont of Burlingame
< 1 miAssisted Living · Burlingame, CA
Mills Estate Villa
< 1 miAssisted Living · Burlingame, CA
Advent Residential Home II
< 1 miAssisted Living · Millbrae, CA
Magnolia of Millbrae
< 1 miAssisted Living · Millbrae, CA
Millbrae Care Center
< 1 miNursing Home · Millbrae, CA