Sterling Court

The inspection identified two deficiencies, both classified as Type A, indicating immediate risks to the health and safety of the residents. Specifically, the facility failed to maintain hot water temperatures within the mandated 105 to 120 degree F range in multiple locations. Immediate corrective action is required to address these critical safety hazards.

The inspection identified three deficiencies: one Type A citation regarding the improper storage of cleaning chemicals in a resident's room, and one Type A citation concerning an employee lacking proper criminal record clearance. Additionally, a Type B citation was issued for failing to conduct required quarterly emergency disaster drills.

The inspection identified three deficiencies related to staff health screening documentation, required specialized staff training (hospice care), and proper formatting of resident admission agreements. All cited deficiencies are classified as Type B (non-compliance) and require corrective action by March 25, 2024.

This report details a complaint investigation concerning the provision of resident records. The allegation was substantiated, finding that staff were not providing resident records to the authorized person. A deficiency was cited regarding the confidentiality and release of resident records.