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Assisted Living

Sterling Court

Families consistently rate this highly — reviewers highlight exceptional and attentive staff. Schedule a visit to confirm the fit.

850 no. El Camino Real, Central San Mateo · San Mateo, CA 9440124 bedsLicensed & Active
Google rating
4.4/5

based on 9 Google reviews

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Sterling Court Assisted Living in San Mateo, CA — Street View
Street View

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What this means for your family

Sterling Court is an excellent choice for families prioritizing emotional well-being and a beautiful living environment, as the staff is consistently described as exceptionally kind. While most long-term feedback is glowing, be mindful of a recent 1-star rating, though it lacked specific details to identify a recurring issue.

Google Reviews

Google Reviews

9 reviews on Google
Sterling Court is highly regarded by families for its exceptional, kind, and attentive staff who treat residents like family. Reviewers specifically praise the beautiful physical environment, including high ceilings, a large courtyard, and private patios that enhance the quality of life.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Exceptional and attentive staff
  • Beautiful physical amenities like high ceilings and courtyards
  • Compassionate, family-like caregiving
  • Clean and well-maintained environment

Rating Trends

Tap a year to see what changed

2345.02016(2)5.02017(2)5.02019(2)4.02021(1)5.02022(1)3.02023(2)

Distribution · 10 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love how much people praise the attentive and compassionate staff in your reviews; how do you ensure that 'family-like' feeling is maintained as residents move in?
  • 2The high ceilings and courtyards look beautiful; how do residents typically spend their time enjoying those outdoor spaces?
  • 3With a cozy community of 24 residents, how do you foster social connections and daily activities among everyone living here?
  • 4Can you walk us through the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 5We noticed the facility is exceptionally well-maintained; what is your routine for ensuring the environment stays clean and comfortable for the residents?
  • 6How does the staff approach personalized care to make sure each resident's specific daily preferences are met?

Personalized based on this facility's data


Key Review Excerpts

The staff are exceptional; so attentive, kind and efficient. Kudos to Chad who is the Executive Director for creating an atmosphere of comfort, well being, cleanliness, and fun.

Guest visitor · 2019★★★★★

The caregivers truly care about all residents and treat them as their own family. Choosing this retirement home was the best decision I could have made.

Resident's family member · 2017★★★★★

Sterling Court has high ceilings in the dining area, a giant courtyard, private patios.... When we discussed where you spend 90% of your (retired) day, it is in the dining room, in the courtyard....

Resident's family member · 2022★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

5total
4 Type A— immediate health risk
5 Type B— non-compliance
Clean record— no deficiencies found
Feb 12, 2026Inspection
Clean

The inspection identified two deficiencies, both classified as Type A, indicating immediate risks to the health and safety of the residents. Specifically, the facility failed to maintain hot water temperatures within the mandated 105 to 120 degree F range in multiple locations. Immediate corrective action is required to address these critical safety hazards.

Feb 20, 2025Inspection
Clean

The inspection identified three deficiencies: one Type A citation regarding the improper storage of cleaning chemicals in a resident's room, and one Type A citation concerning an employee lacking proper criminal record clearance. Additionally, a Type B citation was issued for failing to conduct required quarterly emergency disaster drills.

Mar 11, 2024Inspection
Clean

The inspection identified three deficiencies related to staff health screening documentation, required specialized staff training (hospice care), and proper formatting of resident admission agreements. All cited deficiencies are classified as Type B (non-compliance) and require corrective action by March 25, 2024.

Nov 15, 2023Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Feb 3, 2023Complaint
Clean

This report details a complaint investigation concerning the provision of resident records. The allegation was substantiated, finding that staff were not providing resident records to the authorized person. A deficiency was cited regarding the confidentiality and release of resident records.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Webcor Builders, INC. & Fifty Peninsula Partners

Administrator

CHARLES, SARAH ST.

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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