San Bruno Skilled Nursing
Strong Medicare quality ratings; families often praise compassionate and attentive nursing/cna staff. Still worth an in-person visit.
based on 62 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation and post-surgery recovery due to its highly-rated therapy and nursing teams. However, if your loved one has strict dietary requirements, such as a diabetic diet, you should specifically ask the administration how they manage specialized meal planning.
Google Reviews
Google Reviews
62 reviews on Google“Families considering San Bruno Skilled Nursing can expect highly compassionate and attentive nursing and therapy teams, with many reviewers praising the facility for its personalized, family-like atmosphere. While the facility is consistently noted for being clean and well-maintained, some residents have experienced challenges with dietary accommodations for specific medical needs like diabetes and occasional noise levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing/CNA staff
- Excellent physical and occupational therapy teams
- Clean and well-maintained environment
- Smooth transition from hospital to facility
Concerns
- Difficulty accommodating diabetic dietary needs
- High noise levels affecting rest
- Inconsistent professionalism among some staff members
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated responses. While they do attempt to provide contact information for negative reviews, the phrasing is largely copy-pasted.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate the nursing and CNA teams are here; how do you ensure that level of care remains consistent across all shifts?
- 2With the transition from hospital to facility being a strength for you, what specific steps do you take to make sure a resident's medical needs are seamlessly communicated to the staff?
- 3How does the facility manage noise levels during the evening and night hours to ensure residents can get restful sleep?
- 4Could you tell us more about how the dietary team manages specialized nutritional needs, such as specific requirements for diabetic residents?
- 5What does a typical day of social activities or engagement look like for the residents here?
- 6How do you approach training and professional development for the staff to maintain the high standards of care the facility is known for?
Personalized based on this facility's data
Key Review Excerpts
“The entire therapy team is awesome. The administration staff was always available for questions and super helpful. I'm so thankful.”
“The wound care team is the best, Chayane is very professional and knowledgeable for wound care. My loved one had a stage III wound when he came in and almost healed when he was discharged.”
“The staff are very friendly and go the extra distance to make you feel comfortable when transitioning an elderly parent for post-surgery rehabilitation.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
1
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
San Bruno Skilled Nursing has significant deficiency patterns with families filing complaint reports about care assessment and mobility care issues. The facility shows recurring problems with medication management, emergency preparedness, and safety systems across multiple surveys from 2023 to 2025. While all deficiencies show correction dates, the persistence of similar issues across years suggests ongoing operational challenges families should investigate during visits.
Dec 30, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Dec 5, 2025Routine15
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Dec 5, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 12, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Aug 1, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Jun 14, 2024Routine28
Environmental Deficiencies
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
San Bruno Skilled Nursing
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 54 of 260
Ownership & Management
Owners
Providence Group North LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit sanbrunoskillednursing.com
Medicare data downloads
Original nursing home datasets
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