The Stratford
Families consistently rate this highly — reviewers highlight attentive and professional staff. Schedule a visit to confirm the fit.
based on 34 Google reviews
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What this means for your family
The Stratford is an excellent choice for families seeking a high-end, community-oriented environment with strong nursing and assisted living capabilities. The staff's consistent praise for attentiveness and the facility's beautiful amenities provide great peace of mind, though you should verify if the specific level of care your loved one needs is currently available in their clinical wings.
Google Reviews
Google Reviews
34 reviews on Google“The Stratford is highly regarded by long-term residents and their families for its warm, community-focused atmosphere and exceptional staff attentiveness. Reviewers frequently praise the beautiful, well-maintained grounds, the variety of amenities like the heated pool and gym, and the high quality of dining services. While the facility is praised for its large, well-appointed apartments, some visitors use the space for external meetings, indicating it is a prominent local landmark.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and professional staff
- Beautifully maintained, high-end facilities
- Diverse range of amenities and activities
- Large, well-appointed apartment layouts
- Strong sense of community and social engagement
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
The owner relies heavily on a repetitive template, particularly for reviews without text or short reviews, using the phrase 'Thank you for the wonderful things you said about The Stratford.' While some responses attempt to mirror specific details from longer reviews, the overall pattern is highly templated.
Questions for Your Tour
- 1We noticed how much the management team engages with feedback online; how do you typically share important facility updates or changes with families?
- 2The apartments look incredibly spacious and well-appointed; could you show us how the layout accommodates both personal furniture and mobility aids?
- 3With such a diverse range of amenities and activities mentioned, how do you help a new resident find a social group or hobby that fits their interests?
- 4Since this is a continuing care community, how do you manage the transition in care levels if a resident's medical needs become more complex?
- 5In the event of a medical emergency during the night, what is the immediate protocol for notifying both the on-site staff and the family?
- 6We are looking for a place that feels like a true community; how do the residents and staff interact during communal meal times or group events?
Personalized based on this facility's data
Key Review Excerpts
“All the staffs are very well trained and attentive to the need of the residents. We have a very capable and caring leadership team.”
“The beauty and cleanliness are evident. The staff that maintain it are exceptional. The dinning room is another excellent beautifully appointed and managed feature.”
“The availability of a 9 room intermediate level assisted living clinic is one of the main reasons we are here. Competent nursing staff is always available.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 20, 2025OtherCleanReport
The facility was inspected following an incident report regarding a medication administration error. The report notes that the facility responded appropriately to the error, provided remedial training to nursing staff, and reported the incident to all necessary parties. No deficiencies were cited during this visit.
Nov 20, 2025OtherCleanReport
The facility was inspected following an incident report regarding a medication administration error. The report notes that the facility responded appropriately to the error, provided remedial training to nursing staff, and reported the incident to all necessary parties. No deficiencies were cited during this visit.
Aug 5, 2025Complaint
The investigation substantiated allegations of neglect concerning client #1. The primary deficiency cited is a failure to provide basic supervision when the client was left unattended in a vehicle. This incident posed an immediate health and safety risk to the resident in care.
Basic services were not provided because staff failed to supervise client #1 on 7/22/25 when the facility driver exited the van, leaving the client and private caregiver inside without supervision.
Jul 1, 2025OtherCleanReport
The inspection was conducted as a Case Management - Annual Continuation visit. The reviewer noted that medications were observed to be complete, accurate, and up to date, and the hot water temperature in the second-floor bathroom was tested at 118 degrees. No deficiencies were observed during this inspection.
Jun 17, 2025Other
The inspection identified one deficiency, which is classified as Type B. The violation relates to maintaining a safe and healthful environment within the facility, specifically citing pathway obstructions and clutter in a resident's room in the Laurel Wing. The facility was required to submit a Plan of Correction for this issue.
The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment. This requirement was not met, as room #J in Laurel Wing is observed with minimal clear pathway, which poses a potential health and safety risk.
Aug 27, 2024OtherCleanReport
The facility underwent a comprehensive annual inspection. The evaluator reviewed random staff and client files and confirmed that all required documentation, including the RCFE administrator certificate and operational plans, was submitted. No deficiencies were observed regarding the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8.
Aug 5, 2024Complaint
The facility was toured and assessed, covering apartments, common areas, and safety protocols. The report explicitly states that no deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 were observed.
Facility failed to implement assisted living services in accordance with facility guidelines, despite providing the service temporarily for residents whose physicians could not administer medications.
Aug 5, 2024Follow-up
The facility was toured and assessed, covering apartments, common areas, and safety protocols. The report explicitly states that no deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 were observed.
Residents in all RCFEs shall have the right to receive or reject medical care or other services. This requirement was not met, as facility failed to follow their own policies and procedures regarding provision of assisted living services, which posed a potential health, safety or personal rights risk to residents in care.
Residents' physicians were not consulted when facility assumed responsibility for medication management.
Ownership & Operations
Who Operates This Facility
Sunrise Stratford Gp & Lp; Sunrise Senior Lvg Mgt
JANIE WOO
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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