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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 64 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 51% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
The Timbers Skilled Nursing and Therapy faces significant, recurring criticism regarding patient neglect, poor hygiene, and inadequate staffing levels. While a minority of reviewers report positive rehab experiences, many families describe a facility where call lights go unanswered for hours, residents are left unbathed, and personal belongings frequently go missing. The facility, formerly known as Grace Living Center, is described by several reviewers as having a dark, depressing environment with antiquated communication systems.
Quality Themes
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Concerns
Rating Trends
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Distribution · 66 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“He laid in his urine soaked depends and bed pad for 16 hrs with an open pressure ulcer on his tailbone. Only after speaking with the Director and his Case Worker, were we able to get him the attention he needed.”
“The people we interacted with while my father was there for 3 weeks were all very friendly and nice. However, he was not bathed regularly unless a family member requested it, his sheets were only changed when a family member showed and asked and did so themselves.”
“They accepted my mother in law for skilled nursing care knowing she needed to be in isolation due to a contagious infection, and placed her in the memory unit. In the memory hall she constantly has residents walking into her room and using her bathroom.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints against this facility, triggering 5 of 14 total deficiencies found across recent surveys. The main problem areas include daily care assistance, safety hazards, infection control, and medication management. While all identified issues have been corrected by the facility, the pattern of complaint-driven investigations suggests ongoing resident and family concerns about care quality that warrant careful consideration during any visit.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Feb 27, 2026
$26,685
Fine
Nov 7, 2024
$8,021
The Timbers Skilled Nursing and Therapy
for profit
Bridges Health
33 facilities nationwide
Chain avg rating: 3.6/5 · Rank 6 of 33
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Dimond, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
64 reviews from families & visitors
Official Website
Visit timbersok.com
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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