The Timbers Skilled Nursing and Therapy
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 63 Google reviews
Watch The Timbers Skilled Nursing and Therapy
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- High staff turnover (53%)
Top 25% in OK · Critically understaffed (RN) · $8,021 in fines · Very few deficiencies
What this means for your family
Given the consistent reports of neglect, hygiene issues, and slow response times, we strongly advise families to look elsewhere or conduct an unannounced visit during a weekend or evening shift. If you must use this facility, ensure you have a family member present daily to advocate for basic needs like bathing, clothing management, and medication oversight.
Google Reviews
Google Reviews
63 reviews on Google“The Timbers Skilled Nursing and Therapy faces significant, recurring criticism regarding patient neglect, poor hygiene, and inadequate staffing levels. While a minority of reviewers report positive rehab experiences, many families describe a facility where call lights go unanswered for hours, residents are left unbathed, and personal belongings frequently go missing. The facility, formerly known as Grace Living Center, is described by several reviewers as having a dark, depressing environment with antiquated communication systems.”
Quality Themes
Tap a score for detailsStrengths
- Attentive physical and occupational therapy staff
- Select individual staff members noted for kindness
- Approachable management for some families
Concerns
- Severe understaffing and slow response to call lights (mentioned by 12 reviewers)
- Poor hygiene, lack of bathing, and unclean rooms (mentioned by 10 reviewers)
- Missing or stolen personal belongings and clothing (mentioned by 6 reviewers)
- Cold, unappealing, or poorly managed food service (mentioned by 6 reviewers)
- Medication management errors or over-sedation (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the kindness of your individual staff members; how do you foster that culture of care within your nursing and therapy teams?
- 2What specific protocols do you have in place to ensure rooms are kept clean and that residents receive regular, scheduled bathing?
- 3How does the facility manage call lights and response times to ensure residents feel supported and attended to throughout the night?
- 4Could you tell us more about the dining experience, specifically how the menu is managed to ensure meals are both nutritious and appetizing?
- 5What systems are used to track personal belongings and clothing to ensure everything stays safe and accounted for?
- 6How do you manage medication administration to ensure accuracy, and what is the process for communicating any changes in a resident's medical status to the family?
Personalized based on this facility's data
Key Review Excerpts
“He laid in his urine soaked depends and bed pad for 16 hrs with an open pressure ulcer on his tailbone. Only after speaking with the Director and his Case Worker, were we able to get him the attention he needed.”
“The people we interacted with while my father was there for 3 weeks were all very friendly and nice. However, he was not bathed regularly unless a family member requested it, his sheets were only changed when a family member showed and asked and did so themselves.”
“They accepted my mother in law for skilled nursing care knowing she needed to be in isolation due to a contagious infection, and placed her in the memory unit. In the memory hall she constantly has residents walking into her room and using her bathroom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering 5 of 14 total deficiencies found across recent surveys. The main problem areas include daily care assistance, safety hazards, infection control, and medication management. While all identified issues have been corrected by the facility, the pattern of complaint-driven investigations suggests ongoing resident and family concerns about care quality that warrant careful consideration during any visit.
Feb 27, 2026Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 27, 2026Routine4
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nov 7, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 20, 2024Routine1
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Sep 27, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 1, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Feb 27, 2026
$26,685
Fine
Nov 7, 2024
$8,021
Ownership & Operations
Who Operates This Facility
The Timbers Skilled Nursing and Therapy
for profit
Chain Affiliation
Bridges Health
34 facilities nationwide
Chain avg rating: 3.6/5 · Rank 6 of 33
Ownership & Management
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Dimond, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit timbersok.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Edmond Health Care Center
< 1 miNursing Home · Edmond, OK
Parc Place Medical Resort
1.6 miNursing Home · Oklahoma City, OK
Bradford Village Healthcare Center
2.5 miNursing Home · Edmond, OK
Epworth Villa Health Services
4.4 miNursing Home · Oklahoma City, OK
The Wilshire Skilled Nursing and Therapy
5.6 miNursing Home · Oklahoma City, OK
Tuscany Village Nursing Center
6.0 miNursing Home · Oklahoma City, OK