Parc Place Medical Resort
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 102 Google reviews

Watch Parc Place Medical Resort
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 6.0)
- High staff turnover (78%)
- High RN turnover (80%)
Below average in OK · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · $54,768 in fines
What this means for your family
Parc Place offers a modern, clean environment with a strong physical therapy program, making it potentially suitable for short-term rehab. However, the recurring reports of medication delays and poor communication are significant red flags. We strongly advise families to visit in person during off-hours to observe staffing levels and to ask specifically how the facility manages medication schedules and family communication.
Google Reviews
Google Reviews
102 reviews on Google“Parc Place Medical Resort receives highly polarized feedback, with many families praising the modern, clean facility and effective physical therapy teams for post-surgical recovery. However, a significant number of reviewers report serious concerns regarding inconsistent nursing care, poor communication, and inadequate meal quality. Families should be aware that while many have positive experiences, there are recurring reports of staffing shortages and delays in medication administration.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Effective physical and occupational therapy teams
- Private rooms with private bathrooms
- Many staff members described as compassionate and professional
Concerns
- Inconsistent or delayed medication administration (mentioned by 6 reviewers)
- Poor communication and lack of responsiveness from management/nursing (mentioned by 5 reviewers)
- Poor food quality and lack of protein/special diet adherence (mentioned by 6 reviewers)
- Understaffing leading to long wait times for call lights (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 103 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about how modern and clean the facility is; could you show us some of the private rooms and bathrooms?
- 2Since we want to ensure all medical needs are met, what is your specific process for ensuring medications are administered accurately and on schedule?
- 3How does the nursing team communicate important health updates or changes in condition to family members to ensure we are always in the loop?
- 4Could you tell us more about the dining experience, specifically how the kitchen manages special dietary needs or protein requirements for residents?
- 5What is the protocol for handling medical emergencies during the night or over the weekend when the primary doctor might not be on-site?
- 6What kind of daily activities or social programs do you have planned to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The food is simply terrible; Mother lost so much weight that it could be a center for weight loss. At no point could she even get a decent cup of coffee.”
“The nurse, who was wonderful, came in and helped me finish. My room had been mopped and cleaned three times in l16 days. Patients here are ill and often susceptible to infections.”
“The facility is clean and fresh with updated decor. The term 'resort' fits the name! The staff was exceptional from the aide's, nurses, and therapists, to the office personnel.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with a long-term catheter
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaints that triggered 7 deficiencies, including serious issues with abuse reporting and resident protection. The most recurring problems involve medication management, care planning, and resident rights violations. While most deficiencies show correction dates, the pattern of repeated medication service issues across multiple surveys and ongoing complaint-driven investigations suggest persistent care quality concerns that families should carefully consider.
Nov 25, 2025Routine18
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Nov 25, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 27, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 25, 2024Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 6, 2023Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Parc Place Medical Resort
for profit
Chain Affiliation
Ignite Medical Resorts
24 facilities nationwide
Chain avg rating: 2.1/5 · Rank 5 of 7
Ownership & Management
Owners
Diakonos Group, LLC
Owner · Organization
Pilgrim, Scott
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
The Timbers Skilled Nursing and Therapy
1.6 miNursing Home · Edmond, OK
Bradford Village Healthcare Center
3.9 miNursing Home · Edmond, OK
Tuscany Village Nursing Center
4.5 miNursing Home · Oklahoma City, OK
Wildewood Skilled Nursing and Therapy
6.0 miNursing Home · Oklahoma City, OK
Northwest Nursing Center
6.7 miNursing Home · Oklahoma City, OK
North Winds Living Center
7.4 miNursing Home · Oklahoma City, OK