See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Parc Place Medical Resort

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1400 East Memorial Road, Northeast Oklahoma City · Oklahoma City, OK 7313173 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 102 Google reviews

5
4
3
2
1
Parc Place Medical Resort Nursing Home in Oklahoma City, OK — Street View
Street View

Watch Parc Place Medical Resort

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (12 vs median 6.0)
  • High staff turnover (78%)
  • High RN turnover (80%)

Below average in OK · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · $54,768 in fines

Source: Medicare data

What this means for your family

Parc Place offers a modern, clean environment with a strong physical therapy program, making it potentially suitable for short-term rehab. However, the recurring reports of medication delays and poor communication are significant red flags. We strongly advise families to visit in person during off-hours to observe staffing levels and to ask specifically how the facility manages medication schedules and family communication.

Google Reviews

Google Reviews

102 reviews on Google
Parc Place Medical Resort receives highly polarized feedback, with many families praising the modern, clean facility and effective physical therapy teams for post-surgical recovery. However, a significant number of reviewers report serious concerns regarding inconsistent nursing care, poor communication, and inadequate meal quality. Families should be aware that while many have positive experiences, there are recurring reports of staffing shortages and delays in medication administration.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean7.0ActivitiesN/AMeds2.0MemoryN/AComms3.0Value4.0

Strengths

  • Modern, clean, and well-maintained facility
  • Effective physical and occupational therapy teams
  • Private rooms with private bathrooms
  • Many staff members described as compassionate and professional

Concerns

  • Inconsistent or delayed medication administration (mentioned by 6 reviewers)
  • Poor communication and lack of responsiveness from management/nursing (mentioned by 5 reviewers)
  • Poor food quality and lack of protein/special diet adherence (mentioned by 6 reviewers)
  • Understaffing leading to long wait times for call lights (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2344.02022(9)3.52023(28)3.52024(14)4.82025(19)4.42026(33)

Distribution · 103 analyzed

5
71
4
8
3
1
2
7
1
16
10 reviews posted between Oct 27, 2025Oct 30, 2025 · 10 were 5-star

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard great things about how modern and clean the facility is; could you show us some of the private rooms and bathrooms?
  • 2Since we want to ensure all medical needs are met, what is your specific process for ensuring medications are administered accurately and on schedule?
  • 3How does the nursing team communicate important health updates or changes in condition to family members to ensure we are always in the loop?
  • 4Could you tell us more about the dining experience, specifically how the kitchen manages special dietary needs or protein requirements for residents?
  • 5What is the protocol for handling medical emergencies during the night or over the weekend when the primary doctor might not be on-site?
  • 6What kind of daily activities or social programs do you have planned to keep residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

The food is simply terrible; Mother lost so much weight that it could be a center for weight loss. At no point could she even get a decent cup of coffee.

Long-term resident's family · 2024★★☆☆☆

The nurse, who was wonderful, came in and helped me finish. My room had been mopped and cleaned three times in l16 days. Patients here are ill and often susceptible to infections.

Rehab patient · 2024☆☆☆☆

The facility is clean and fresh with updated decor. The term 'resort' fits the name! The staff was exceptional from the aide's, nurses, and therapists, to the office personnel.

Long-term resident's family · 2023★★★★★
Source: 102 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
100%
Registered nurses for medical care
Total Nursing
5.02hrs
OK
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
OK
3.3%
Oklahoma
1.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.4%
Better than Avg
Here
16.4%
US
19.5%
OK
25.4%
Oklahoma
20.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.6%
Worse than Avg
Here
17.6%
US
15.3%
OK
14.7%
Oklahoma
12.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.7%
Better than Avg
Here
15.7%
US
19.4%
OK
17.3%
Oklahoma
17.5%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility4.2%
Worse than Avg
Here
4.2%
US
0.9%
OK
2.0%
Oklahoma
0.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.1%
Mixed vs Avgs
Here
11.1%
US
14.4%
OK
13.8%
Oklahoma
10.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.7%
Better than Avg
Here
81.7%
US
79.8%
OK
74.1%
Oklahoma
76.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility79.7%
Mixed vs Avgs
Here
79.7%
US
81.8%
OK
75.0%
Oklahoma
78.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Mixed vs Avgs
Here
1.7%
US
1.6%
OK
1.8%
Oklahoma
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
Well above state avg (7.2)
5 complaint-triggered
$54,768 in fines

This facility has concerning patterns with families filing complaints that triggered 7 deficiencies, including serious issues with abuse reporting and resident protection. The most recurring problems involve medication management, care planning, and resident rights violations. While most deficiencies show correction dates, the pattern of repeated medication service issues across multiple surveys and ongoing complaint-driven investigations suggest persistent care quality concerns that families should carefully consider.

Nov 25, 2025Routine
18
0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0776Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Nov 25, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 25, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 27, 2024Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 25, 2024Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 6, 2023Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Parc Place Medical Resort

Organization Type

for profit

Chain Affiliation

Chain Name

Ignite Medical Resorts

Chain Size

24 facilities nationwide

Chain avg rating: 2.1/5 · Rank 5 of 7

Ownership & Management

Owners

Diakonos Group, LLC

Owner · Organization

100%

Pilgrim, Scott

Owner (parent company)

Key personnel

Pilgrim, ScottOfficer / DirectorDiakonos Group, LLCManagerBush, WilliamManagerPilgrim, ScottManagerDiakonos Group, LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call