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Nursing HomeMedicaid

The Oaks at Longview

Strong Medicare quality ratings; families often praise compassionate and attentive caregiving staff. Still worth an in-person visit.

111 Ruthlynn Dr., Longview, TX 75601108 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 45 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice if you prioritize high-quality dining and a deeply compassionate caregiving staff that treats residents like family. However, you should budget for potential price volatility, as at least one family reported a significant monthly rent increase, and verify that the administration is responsive to your specific inquiries during the move-in process.

Google Reviews

Google Reviews

45 reviews on Google
Families considering this facility can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. While the dining services and memory care activities receive high marks, some families have expressed significant frustration regarding recent rent increases and occasional difficulties with initial communication from marketing.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemory10.0Comms5.0Value3.0

Strengths

  • Compassionate and attentive caregiving staff
  • High-quality dining and meal variety
  • Engaging memory care activities
  • Clean and beautiful community atmosphere

Concerns

  • Significant rent increases
  • Difficulty reaching marketing/administration for tours

Rating Trends

Tap a year to see what changed

234'17(2)'19(2)'21(3)'23(8)'25(12)'26(8)

Distribution · 75 analyzed

5
64
4
5
3
0
2
0
1
6

How They Respond to Reviews

37%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about the meal variety and how much input residents have in the menu?
  • 2Since we are looking for a stable long-term plan, how do you handle annual rate adjustments or changes to the monthly cost of care?
  • 3The community looks beautiful and very clean; what are your protocols for maintaining the facility and resident rooms?
  • 4We want to ensure our loved one is well-supported; what specific steps is the facility taking to increase the number of staff members available for direct resident care?
  • 5Could you describe the types of engaging activities available, especially for residents who might benefit from memory care programming?
  • 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

The caregivers at Parkview treated him with with love and dignity. He had a choice of two entrees at every meal.....and they were delicious.

Memory care family member · 2026★★★★★

She got the rest, attention, care, medication administration and nutrition that she so badly needed. The socialization was so good for her. Her room was very clean and the caregivers were exceptionally kind and attentive.

Respite care family member · 2025★★★★★

They are our Extended Family. They have hosted a night highlighting his football career with a tailgate party and attending a high school game and gifting him a jersey with his old number

Memory care family member · 2022★★★★★
Source: 45 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
30%
Registered nurses for medical care
Total Nursing
2.94hrs
72%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
TX
2.5%
Gregg
1.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
15.4%
TX
9.4%
Gregg
6.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.5%
Better than Avg
Here
17.5%
US
19.5%
TX
18.4%
Gregg
25.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.3%
Mixed vs Avgs
Here
11.3%
US
19.4%
TX
14.2%
Gregg
9.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
14.4%
TX
16.1%
Gregg
17.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
15.3%
TX
14.9%
Gregg
13.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility63.4%
Worse than Avg
Here
63.4%
US
79.7%
TX
88.0%
Gregg
89.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility75.2%
Worse than Avg
Here
75.2%
US
81.8%
TX
89.2%
Gregg
90.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Gregg
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (9.1)
4 complaint-triggered

This facility has 37 deficiencies across 5 surveys, with some families filing complaints that led to investigations regarding treatment quality and resident rights. The most recurring issues involve resident rights, medication management, and quality of care. While all deficiencies appear corrected by the facility, the pattern of repeated problems in resident rights and pharmacy services across multiple surveys suggests ongoing challenges in these critical care areas.

Dec 11, 2025Complaint
1
0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Aug 27, 2025Routine
6
0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Aug 28, 2024Complaint
1
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jul 17, 2024Routine
15
0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0802Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jul 17, 2024Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 14, 2023Routine
12
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Frio Hospital District

Organization Type

for profit

Management Company

EVERGREEN MANOR LLC

Administrator

MICHELLE SHEPHERD OWENS

Chain Affiliation

Chain Name

Gulf Coast Ltc Partners

Chain Size

19 facilities nationwide

Chain avg rating: 2.4/5 · Rank 7 of 20

Ownership & Management

Owners

Hagins, Elizabeth

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Kaplan, Mordechai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Zimmerman, Caroline

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

111 Ruthlynn Drive TX, LLC5% or Greater Mortgage InterestGibraltar Trust5% or Greater Mortgage InterestMontgomery Sky Trust5% or Greater Mortgage InterestPinyon Realty, LLC5% or Greater Mortgage InterestRuff, MichaelOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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