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Assisted Living

The Eastman Senior Living

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

2920 N Eastman Rd, Longview, TX 7560580 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 57 Google reviews

5
4
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The Eastman Senior Living Assisted Living in Longview, TX — Street View
Street View

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What this means for your family

The Eastman is an excellent choice if you prioritize a warm, family-like atmosphere and highly personalized care, as the staff is frequently praised by name. However, because of a past serious allegation regarding medication management, you should specifically ask for their current protocols for medication administration and billing transparency.

Google Reviews

Google Reviews

57 reviews on Google
The Eastman Senior Living is highly regarded by residents and families for its exceptionally compassionate and attentive caregiving staff. While the facility has undergone positive recent renovations and improvements, one reviewer raised a critical concern regarding medication administration and billing accuracy.

Quality Themes

Tap a score for details
Food5.0Staff9.5Clean9.0Activities8.0Meds2.0MemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive caregiving staff
  • Welcoming and friendly atmosphere
  • Clean and well-maintained facilities
  • Smooth transition and move-in process

Concerns

  • Medication administration and billing discrepancies

Rating Trends

Tap a year to see what changed

234'15(1)'17(7)'19(2)'23(5)'25(52)'26(3)

Distribution · 86 analyzed

5
76
4
5
3
0
2
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1
4
28 reviews posted between Dec 11, 2025Dec 16, 2025 · 28 were 5-star
12 reviews posted between Dec 15, 2025Dec 16, 2025 · 12 were 5-star

How They Respond to Reviews

100%response rate
Excellent

The owner provides highly personalized, warm, and empathetic responses that specifically name staff members and acknowledge the unique details of each reviewer's experience. They use a consistent, heartfelt tone that reinforces the facility's brand of compassion and community.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to families online; how do you ensure that the friendly and welcoming atmosphere mentioned by many visitors is maintained every day?
  • 2With a cozy community of 80 residents, what are some of the favorite daily activities or social gatherings that help bring everyone together?
  • 3Can you walk us through your specific process for medication administration and how you track it to ensure everything is perfectly accurate?
  • 4How does the care team handle medical emergencies or changes in health needs during the overnight hours?
  • 5We noticed the facility is exceptionally well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
  • 6What steps are in place to ensure the billing process is transparent and easy for families to understand from the very first month?

Personalized based on this facility's data


Key Review Excerpts

Erica is a compasaionate caregiver and always let me know how my mom's day went.

Family member · 2025★★★★★

The facility was immaculate! Looking forward to many more visits !!!

Visitor · 2025★★★★★

There have been some beautiful changes since the new owners took over, the facility has been refreshed and is so much lighter and brighter.

Long-term resident's family · 2024★★★★★
Source: 57 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

5total
6deficiencies

Key Findings

The Eastman Senior Living has a history of life safety code violations related to fire safety, lighting, and equipment maintenance, most of which were addressed in late 2018. More recently, in November 2023, the facility received an administrative penalty of $3,000 due to failures in following physician orders for medication administration.

Nov 6, 2023Enforcement
PenaltyReport

Administrative Penalty — The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders. (TAC 553.261(a)(1)(A))

Aug 31, 2018Routine

Life Safety Code (1 violations)

Life Safety CodeCorrected Oct 17, 2018

The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.

Jul 31, 2018Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Oct 17, 2018

The facility failed to ensure an annual inspection was conducted by the local fire marshal.

Life Safety CodeCorrected Oct 17, 2018

The facility failed to comply with Chapter 19 of NFPA 101.

Jul 20, 2018Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Oct 17, 2018

The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Oct 17, 2018

The facility failed to provide exit signs with emergency power.

Jul 10, 2018Routine

Life Safety Code (1 violations)

Life Safety CodeCorrected Oct 17, 2018

The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Silverpoint Senior Living

Organization Type

for profit

Management Company

SILVERPOINT SENIOR LIVING, LLC

Administrator

KANDI MELTON

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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