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Nursing HomeMedicaid Investigative

Avir at Longview

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

301 Hollybrook Dr., Longview, TX 75605115 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 36 Google reviews

5
4
3
2
1
Avir at Longview Nursing Home in Longview, TX — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (10 vs median 8.0)
  • High staff turnover (63%)

Bottom 25% in Texas · Below recommended RN staffing · Above recommended total nurse staffing · $262,731 in fines

Source: Medicare data

What this means for your family

This facility presents significant risks regarding patient safety and medication management. While you may find individual staff members who are exceptionally caring, the recurring patterns of neglect, unresponsiveness, and failure to provide necessary medical diets are deeply concerning. If you choose this facility, you must be prepared to provide constant direct supervision for your loved one.

Google Reviews

Google Reviews

36 reviews on Google
Families should exercise extreme caution, as multiple reviewers report severe neglect, including unaddressed bed sores, medication delays, and incidents of residents being left unattended. While some individual staff members are praised for their compassion, there are recurring reports of inadequate staffing, poor communication from administration, and failure to manage specialized dietary needs.

Quality Themes

Tap a score for details
Food1.0Staff2.0Clean2.0ActivitiesN/AMeds1.0MemoryN/AComms1.0Value4.0

Strengths

  • Compassionate individual caregivers
  • Spacious private room options
  • Knowledgeable billing staff

Concerns

  • Medication administration delays (mentioned by 3 reviewers)
  • Inadequate staffing and neglect (mentioned by 5 reviewers)
  • Poor communication from administration (mentioned by 3 reviewers)
  • Failure to provide specialized/diabetic diets (mentioned by 2 reviewers)
  • Unresponsive to family inquiries/calls (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(1)'21(1)'23(2)'25(4)'26(12)

Distribution · 36 analyzed

5
14
4
0
3
1
2
2
1
19

How They Respond to Reviews

43%response rate
Generic

The owner uses nearly identical, templated responses for almost all reviews. There is no attempt to address specific allegations of neglect, medical errors, or staff performance.

Questions for Your Tour

  • 1I noticed some of your staff members are highlighted for their compassion in recent feedback; how do you ensure that level of care remains consistent across all shifts?
  • 2How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
  • 3With the recent health inspection findings, what specific steps is the administration taking to improve facility cleanliness and dining services?
  • 4If we have a question or a concern, what is the best way to reach the administration to ensure we get a timely response?
  • 5How does the kitchen staff handle specialized dietary needs, such as diabetic-friendly meal planning?
  • 6What does a typical day of social activities and engagement look like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

Keilon Alexander is the only reason for the 3 stars. He goes above and beyond for all his patients. Keilon took such good care of my grandfather!

Long-term resident's family · 2026★★★☆☆

My dad got a bad bed sore, he never got his meds on time, his breathing treatments got overlooked, it was a terrible experience . He got left in a wheelchair in his room and he fell out and he was on the floor for ten minutes.

Long-term resident's family · 2026☆☆☆☆

The nurses who should have been the heart of this facility openly complained about their jobs and about leadership, showing little interest in patient care or urgency.

Long-term resident's family · 2026☆☆☆☆
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
3.62hrs
88%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

5

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
19.5%
TX
18.4%
Gregg
24.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
19.4%
TX
14.2%
Gregg
10.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.3%
Worse than Avg
Here
24.3%
US
14.4%
TX
16.1%
Gregg
16.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.8%
Mixed vs Avgs
Here
5.8%
US
12.1%
TX
2.5%
Gregg
1.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.9%
Worse than Avg
Here
9.9%
US
4.9%
TX
4.0%
Gregg
4.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.0%
Mixed vs Avgs
Here
12.0%
US
15.4%
TX
9.4%
Gregg
6.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.8%
Better than Avg
Here
94.8%
US
79.7%
TX
88.0%
Gregg
86.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.9%
Mixed vs Avgs
Here
87.9%
US
81.8%
TX
89.2%
Gregg
89.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
TX
1.5%
Gregg
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Above state avg (9.1)
18 complaint-triggered
$262,731 in fines

This facility shows concerning patterns with 57 deficiencies across multiple surveys, including 15 complaint-triggered issues where families reported problems. The most recurring problems involve accident prevention and safety hazards, medication management, and basic daily care assistance. While all violations show correction dates, the repeated nature of similar issues—particularly safety hazards appearing in both 2024 and 2025—suggests ongoing challenges with maintaining consistent care standards.

Mar 26, 2026Complaint
2
0602Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Feb 18, 2026Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 26, 2025Complaint
2
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Nov 18, 2025Complaint
1
0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 29, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

May 7, 2025Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0344Potential for harm · PatternCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Federal Penalties

Fine

Mar 29, 2024

$189,633

Fine

Feb 15, 2024

$73,098

Ownership & Operations

Who Operates This Facility

Owner / Operator

Guadalupe County Hospital Board

Organization Type

for profit

Management Company

301 HOLLYBROOK DRIVE OPCO, LLC

Administrator

JESSICA WECKEL

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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