Public Google reviewers rate this highly and often mention responsive and helpful administrative staff. Schedule a visit to confirm the fit.
based on 23 Google reviews

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Public Google reviewers rate The Chesterley highly. Reviewers highlight: responsive and helpful administrative staff, smooth intake and transition process. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Chesterley receives high praise for its administrative team, particularly regarding the intake and transition process for new residents. However, historical reviews highlight significant concerns regarding staffing levels, hygiene standards, and dietary management, suggesting a facility that may struggle with consistent care delivery.
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Distribution · 25 analyzed
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Key Review Excerpts
“Emily was phenomenal and really helped us push paperwork through to get my father into his new apt!”
“The people at Chesterley were very capable and professional, and best of all they were kind to my dad. From assisted living into the memory care unit, they served him well with respect and gentleness.”
“Unfortunately they are always understaffed. When I was able to come see my mother before covid-19 there was rarely a time that she was not saturated in her own urine.”
Source: WA Dept. of Social & Health Services
A follow-up inspection on 11/10/2025 indicated that deficiencies were corrected and the facility meets licensing requirements.
Facility failed to pass Fire Marshal re-inspection, including lack of annual forward flow testing documentation, annual fire alarm system maintenance documentation, un-locked fire alarm circuit breaker, and lack of monthly generator testing records.
Includes data from report dated 2025-09-08. Previous report dated 2025-07-24 also provided in source.; Approval Status: Disapproved
Multiple electrical panels unsecured in 3rd floor laundry, 2nd floor laundry, 2nd floor Coke-a-Cola room, 1st floor near RCC/Med Room, and kitchen. Dresser too close to wall heater in room 324.
Missing documentation for generator service, fuel testing, weekly inspections, and load testing; failed to locate emergency shut off buttons.
Failed to provide documentation for second semi-annual hood suppression service.
Missing records for annual maintenance, fuel testing, weekly inspections, monthly load testing, and 4-year load bank testing for generators. Could not locate emergency shut off buttons.
Missing escutcheon cap in 2nd floor Christmas room; annual forward flow testing documentation missing.
Missing annual and semi-annual fire alarm inspection records; 1st floor fire alarm circuit breaker not locked.
Facility failed to provide documentation of the second semi-annual hood suppression system service within the past twelve months.
Unable to provide annual forward flow test documentation.
1st floor east corridor exit door panic hardware frame was broken.
Wall penetrations found in room 202, 1st floor Receptionist Office, 1st floor near FACP room, and Business Office.
Facility unable to provide documentation of annual forward flow testing within the past twelve months.
Curtains in Life Enrichment Office not compliant with NFPA 701.
Multiple doors exceeded 15lbs pressure to release; missing required signage for delayed egress on multiple exit doors.
Missing documentation for annual fire alarm testing and semi-annual fire alarm testing; fire alarm circuit breaker panel 1-D not locked.
Manual hooks installed on doors in RCC and DNS offices not tied into fire alarm system.
Curtains on 1st floor Life Enrichment Office were not compliant with NFPA 701 flame resistant requirements.
1st floor east corridor exit door panic hardware frame broken.
Fridge in 1st floor Dining Room office plugged into a power strip.
No documentation of fire-resistance rated wall inspections.
Extension cords in use in room 202 and room 215.
Power strip plugged into a power strip in the Life Enrichment Office.
Memory Care unit Main entrance and Dining Room doors failed to close and latch automatically when released from full open position.
Multiple doors exceeded pressure release limits; missing required signage for delayed egress.
Memory Care unit main entrance and dining room doors failed to latch.
Facility unable to provide documentation of annual forward flow testing; missing escutcheon cap in 2nd floor Christmas Room.
The inspection status is marked as Disapproved. Many items were noted as 'Corrected' during the inspection, but several documentation-based citations remain outstanding.; Approval Status: Disapproved. Next inspection scheduled on or after: 08/23/2025.
Missing documentation for annual maintenance, fuel testing, weekly inspections, monthly load testing, and four-year load bank testing; emergency shut-off buttons not located.
Broken panic hardware frame on 1st floor east corridor exit.
Missing documentation for annual and semi-annual fire alarm inspections; circuit breaker for panel 1-D not locked.
Missing documentation for annual forward flow testing, semi-annual hood suppression service; missing escutcheon cap in Christmas Room.
Main entrance and dining room doors in Memory Care unit failed to latch.
Non-flame resistant curtains on exit doors.
Extension cords in use in room 202 and under bed in room 215.
Fridge plugged into a power strip in 1st floor Dining Room Office.
Manual hooks installed on office doors not tied into fire alarm system.
Power strip plugged into a power strip in Life Enrichment Office.
Excessive pressure required to release certain doors; missing required signage for delayed egress doors.
The panic hardware frame on the 1st floor east corridor exit door was broken.
Multiple electrical panels were unsecured (3rd floor laundry, 2nd floor laundry, 2nd floor Coke room, 1st floor RCC/Med room, Kitchen K-1); dresser placed within 36" of wall heater in room 324.
Missing documentation for fire-resistance rated wall inspections; penetrations identified behind doors/printers/corridor doors and under a desk.
Facility lacked required documentation for emergency generator service, maintenance, fuel testing, and weekly/monthly inspections. Facility could not locate emergency shut off buttons for generators.
Multiple doors exceeded the maximum 15lbs of pressure to release. Several doors in the Memory Care unit were missing required signage for delayed egress.
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WA DSHS — View Official Record
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