Public Google reviewers rate this highly and often mention clean, well-maintained, and updated facility. Schedule a visit to confirm the fit.
based on 29 Google reviews
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Public Google reviewers rate Avamere at Englewood Heights highly. Reviewers highlight: clean, well-maintained, and updated facility, spacious and comfortable apartment layouts. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Avamere at Englewood Heights receives high praise for its clean, updated facilities and a staff that many families describe as kind and attentive. However, there are serious, recurring allegations from some families regarding poor communication, inadequate care during medical emergencies, and issues with administrative responsiveness. Prospective families should weigh the positive aesthetic and social environment against these specific reports of lapses in safety and care oversight.
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Key Review Excerpts
“My grandma had a fall in her room, and she was not taken to the hospital. We had to take it upon ourselves to take her to the hospital where she ended up having multiple fractures. This was not reported and not the only fall she had there.”
“My mom has lived in this community for two years. These have been some of the best years of her life! She has the freedom to enjoy the company of her little dog, and to be independent in her daily activities, knowing that help is just the push of a button away.”
“My Mom lived here for three months before we needed to move her for more night time care. The apartments are very spacious, up to date , clean and the staff is top notch.”
Source: WA Dept. of Social & Health Services
Letter serves as formal notice of a $500.00 civil fine.
The licensee failed to implement the Negotiated Service Agreement (NSA) which directed staff to assist a resident with getting in and out of bed using two staff members, resulting in a fall and injuries requiring hospitalization.
Facility was found to be in violation of building approval requirements for licensing by the State Fire Marshal.
Facility failed fire marshal re-inspection due to missing documentation regarding repair and re-testing of the commercial hood system.
Approval Status: Disapproved. Next inspection scheduled on or after 11/29/2025.
Unable to provide acceptance testing documentation for new FACP.
Missing annual forward flow documentation; loaded sprinkler heads on exterior patio.
Unable to provide service documentation for hood system; suppression cylinders not hydro tested within 6 years; service report notes current deficiencies.
Multi-plug adapter without overcurrent protection in Room 309; extension cords in Room 309 and on building exterior.
Failed to provide documentation of annual 90-minute exit lighting test.
Penetration in the Executive Director's Office closet.
Failed to provide documentation for damper service.
Broken door frame on 3rd floor; multiple fire doors propped open with wedges or unapproved magnetic locks.
Electrical outlet without faceplate and broken in Room 304; open junction box in Break Room.
Fire drill documentation showed start times in between shift transitions and at all-staff meetings rather than varied times.
Facility status is Disapproved. Multiple previous violations were noted as corrected, but some remain or require ongoing documentation.
Failed to provide documentation showing fire and smoke damper service deficiencies were repaired and retested.
Broken 3rd floor Mechanical Room door frame; multiple fire doors (Rooms 317, 214, 122, 124, Dining Room, Copy Room) propped open with wedges or unapproved magnetic locks.
Missing faceplate and broken outlet in Room 304; open junction box in the Break Room.
No documentation of annual forward flow test; loaded sprinkler heads on exterior patio.
Multi-plug adapter without overcurrent protection, extension cord in Room 309, and extension cord taped to exterior riser.
Fire drill documentation showed inconsistent drill start times; some occurring in between shifts or at all-staff meetings.
Unable to provide documentation of commercial hood system repairs/retesting; suppression cylinders not hydro tested within last six years.
Inspection conducted in response to a complaint (Complaint # 197540) regarding smoking within a resident room. No fire, injuries, or evacuations occurred. Inspection approved with no violations observed.
This document is an Informal Dispute Resolution (IDR) result letter regarding a Statement of Deficiencies dated April 10, 2025.
The deficiency regarding Resident 10 was a recurring deficiency previously cited on 11/03/2023. An Informal Dispute Resolution (IDR) was conducted, resulting in this amended report.
Facility failed to ensure staff followed policies regarding life-sustaining treatments for 1 resident (Resident 10) who had a Do Not Attempt Resuscitation (DNAR) order, resulting in CPR being performed.
Facility failed to ensure residents' pets had regular examinations and immunizations.
Facility failed to ensure staff who worked unsupervised with residents completed dementia and mental specialty training within the required time frame.
An amended report was issued following an Informal Dispute Resolution (IDR). Additional consultation deficiencies noted in cover letters include WAC 388-78A-2620 (Pets) and WAC 388-78A-2474 (Training).
Facility failed to follow policies regarding life-sustaining treatments; staff performed CPR on a resident with a Do Not Attempt Resuscitation (DNAR) order.
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WA DSHS — View Official Record
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