Brookdale Yakima
Limited public data on Brookdale Yakima. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 23 Google reviews
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What this means for your family
While Brookdale Yakima offers a warm, clean environment and helpful transition support, recent reports of administrative neglect and unprofessional conduct are concerning. When touring, we strongly recommend asking for specific examples of how the facility tracks medication changes and ensures follow-through on medical requests, as these have been recurring pain points for families.
Google Reviews
Google Reviews
23 reviews on Google“Brookdale Yakima receives polarized feedback, with some families praising the warm, home-like environment and compassionate staff, while others report significant lapses in administrative follow-through and professional conduct. While many visitors highlight the cleanliness and welcoming atmosphere, recent negative reviews point to critical failures in communication, medication management, and staff professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming environment
- Clean and well-maintained facility
- Compassionate and attentive individual staff members
- Helpful transition support for new residents
Concerns
- Lack of administrative follow-through and communication (mentioned by 2 reviewers)
- Inconsistent medication management and care coordination (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed that you make an effort to respond to feedback online; how do you use that input to improve the daily experience for residents?
- 2What specific communication protocols do you have in place to keep families updated on their loved one's care plan and any changes in their health status?
- 3Could you walk me through your process for medication management and how you ensure accuracy and coordination for residents with complex needs?
- 4Since the facility has a warm and welcoming atmosphere, what are some of the most popular activities or social events that help new residents feel at home during their first few weeks?
- 5How does your administrative team ensure that requests or concerns from families are tracked and resolved in a timely manner?
- 6In the event of a medical concern or emergency, what is the step-by-step process for notifying family members and coordinating with outside healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“I feel that the cleanliness of the community expresses their attention to detail in a positive way.”
“There were multiple incidents where the nurse said she would follow through with lab work/testing for my father and then did not.”
“Manny graciously offered a temporary room with a bed/bedding and fully staged to allow my father the comfort and security.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 18, 2026InspectionCleanReport
The inspection report states that the Department completed a full inspection and a complaint investigation and found no deficiencies. Intake number 224155 is associated with this determination.
Mar 2, 2026Investigation
A separate document (cover letter) indicates that as of 04/29/2026, the deficiency WAC 388-78A-2070-1 has been corrected.
The facility failed to complete a pre-admission assessment for 1 of 3 residents before moving them into the facility. Staff acknowledged the resident's care needs were too high for the facility to manage prior to admission.
Jan 15, 2026DisputeCleanReport
This is an Informal Dispute Resolution (IDR) result letter regarding a Statement of Deficiencies (SOD) report dated 12/01/2025. The IDR process resulted in no changes to the SOD report.
Dec 30, 2025Investigation
Follow-up inspection on 12/30/2025 found no deficiencies. Previous deficiencies cited under compliance determination 69193 were noted as corrected.
Facility failed to maintain compliance with State Fire Marshal requirements; failed initial inspection on 09/29/2025 and re-inspection on 11/10/2025, specifically regarding system out of service code IFC 901.5.
Dec 22, 2025Fire16Report
The facility status was noted as 'Disapproved' on the 11/10/2025 inspection. The 12/22/2025 report indicates that documentation regarding the fire alarm system status was still missing.; Next inspection scheduled on or after 10/29/2025. Facility status marked as Disapproved.
Facility failed to provide documentation of notification for a fire alarm system that was out of service/in trouble status since June 13, 2025.
Facility unable to provide documentation of annual fire alarm system inspection, testing, and maintenance. Additionally, a smoke alarm on the 2nd floor had a low battery alert, and a fire alarm breaker lacked a locking device.
Electrical panels in the 3rd floor corridor near room 332 were unsecured.
Open junction box found behind the coffee station in the 1st floor coffee lounge.
Multi-plug adapters without over-current protection found in several rooms and the sales office.
Fire-resistance penetrations found in the Spa Room wall, Kitchen Storage Room ceiling, and Library Room ceiling.
Fire and smoke rated doors failed to latch when released from open position (Laundry room, Conference room).
Lack of documentation for annual fire sprinkler system inspection and testing.
Failure to perform required monthly inspections on certain fire extinguishers.
Emergency exit in the dining room was blocked by table and chairs.
Emergency exit door in the dining room exceeded the maximum allowed opening force.
Missing OXYGEN IN USE sign on Room 348.
Two unsecured LPG tanks found on the patio.
The middle emergency exit right door in the 1st floor Dining Room exceeded 15-pounds of force to egress.
Room 348 on the 3rd floor lacked an 'OXYGEN IN USE' sign on the door.
Two LPG tanks located near the barbecues on the patio were unsecured.
Dec 1, 2025Investigation
This was a recurring deficiency previously cited on 11/14/2024. A follow-up inspection on 01/23/2026 confirmed these specific deficiencies were corrected.
Facility failed to ensure medication orders were followed for 2 of 3 sampled residents, resulting in missed doses of Lyrica, Divalproex, and Methocarbamol, which negatively impacted residents' health conditions.
Nov 10, 2025Fire13Report
Facility status is Disapproved. Next inspection scheduled on or after 2025-12-10.
Electrical panels in 3rd floor corridor near Room 332 were unsecured.
Open junction box behind the coffee station in the 1st floor coffee lounge.
Multi-plug adapters without overcurrent protection in use in multiple rooms and offices.
Penetrations found in 1st floor Spa Room wall, 1st floor Kitchen Storage Room ceiling, and 2nd floor Library ceiling.
No documentation of notification for fire alarm system being in trouble status/silenced since June 13, 2025.
Missing monthly inspections for extinguishers in the 1st floor Elevator Room and general units 1-5.
Table and chairs blocking the emergency exit in the dining room.
Missing 'OXYGEN IN USE' sign on 3rd floor Room 348.
3rd floor Laundry Room door and 2nd floor Conference Room door failed to close/latch.
Missing documentation for annual fire sprinkler system inspection and maintenance.
Missing annual fire alarm documentation; low battery alert on 2nd floor; missing locking device on fire alarm breaker.
Middle emergency exit door in 1st floor Dining Room exceeded 15 lbs of opening force.
Two unsecured LPG tanks located near patio barbecues.
Oct 6, 2025Investigation
Follow-up inspection on 10/31/2025 indicated no deficiencies and that WAC 388-78A-2650-2 and 388-78A-2650-3 were corrected.
The facility failed to immediately report to the Department that a fire watch was initiated due to a fire alarm system malfunction.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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