Chandler House
Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
Chandler House is highly regarded for its clean environment and dedicated nursing staff, making it a strong candidate for those prioritizing medical oversight. However, families should be aware of potential communication gaps; ensure you establish a clear point of contact during your initial tour to avoid the responsiveness issues noted by some families.
Google Reviews
Google Reviews
7 reviews on Google“Chandler House is generally regarded as a clean and welcoming facility, with long-term family members praising the staff's dedication and the presence of an RN on-site. While some reviewers highlight a strong sense of community and professional care, others have expressed frustration regarding communication responsiveness and unaddressed concerns.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Warm, family-oriented staff
- Presence of an RN on-site
- Strong reputation for long-term care
Concerns
- Poor communication and responsiveness from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that Chandler House has a very warm, family-oriented atmosphere; could you walk me through how you keep families updated on their loved one's daily life and well-being?
- 2With your on-site RN, how does the team coordinate care and communicate changes in a resident's health status to family members?
- 3I appreciate that you are active in responding to feedback online; what is your preferred process for addressing any questions or concerns that arise once a resident has moved in?
- 4Given your smaller capacity of 36 residents, what are some of the most popular activities that help everyone feel connected as a community?
- 5How does your leadership team ensure that communication remains consistent and responsive as our family navigates the transition into assisted living?
- 6Since you have a strong reputation for long-term care, how do you handle the transition of care if a resident’s medical needs change over time?
Personalized based on this facility's data
Key Review Excerpts
“My mother was a resident there for over 5 years and my father was there for just over a year. Great facility. Very clean. Wonderful staff. They made us feel like we were family.”
“I am so impressed with not only the staffing, the education of the staff but that there's an RN on board most of the day and night! They keep great charting!”
“I want to thank Lynette for getting back to me. I really do appreciate it. I'm sorry that my post was so negative. I've had several others that have never returned a call to this day.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Feb 12, 2026FireCleanReport
No violations were observed during this inspection.
Apr 3, 2025Fire
The inspection indicates the facility transitioned from 'Disapproved' on 03/03/2025 to 'Approved' on 04/03/2025 after reviewing the quote for repairs.
The fire alarm system annual inspection report showed deficiencies noted on the fire alarm control panel and annunciator.
Mar 21, 2025Inspection
A separate cover letter indicates that a follow-up inspection on 05/15/2025 found no remaining deficiencies and confirmed that the identified issues were corrected.
Facility failed to ensure resident medications were obtained in a timely manner for 2 residents (Resident 3 and 4), resulting in missed doses.
Facility failed to ensure safe medication administration for 2 residents (Resident 1 and 2), including documentation gaps, incorrect administration schedules, and errors in MAR entries.
Facility failed to provide a communication system in living areas or resident rooms for 4 cottages (Houses A, B, C, and D) allowing residents to summon staff assistance.
May 4, 2023Fire
Inspection on 05/04/2023 confirmed all violations noted during previous inspection (02/08/2023) have been corrected.
Building C Linen storage encroached on 24-inch ceiling clearance requirement.
Building C Nurses Station had an unfused powerstrip in use under the desk.
Quick response fire sprinkler heads dated 2002 had not been tested or replaced.
Building C Electrical/Mechanical Room electrical panel was obstructed.
Building B Activities Room had a powerstrip plugged into another powerstrip.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit chandler-house.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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