Avamere at Englewood Heights Memory Care
Families consistently rate this highly — reviewers highlight warm, attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
While many families report a beautiful, clean environment and kind staff, the critical reports regarding the handling of medical emergencies and resident falls are concerning. We strongly recommend that you ask the administration for their specific policy on fall reporting and medical escalation, and observe how they communicate with you during the tour.
Google Reviews
Google Reviews
29 reviews on Google“Avamere at Englewood Heights receives high praise for its clean, well-maintained facility and warm, professional staff who are often described as caring and attentive. However, there are serious, critical reports regarding lapses in medical oversight, specifically concerning the failure to report or properly treat resident falls and a perceived lack of responsiveness from administration. Families should weigh the positive environment and community atmosphere against these significant concerns regarding safety and communication.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Clean, well-maintained, and updated facility
- Spacious and comfortable apartment layouts
- Welcoming and home-like atmosphere
Concerns
- Failure to report or provide adequate medical care for resident falls (mentioned by 2 reviewers)
- Poor communication and responsiveness from administration (mentioned by 2 reviewers)
- Inconsistent quality of care and lack of compassion (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 83 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2With your intimate 21-resident capacity, how do you ensure that communication remains consistent and transparent between your administrative team and family members?
- 3Could you walk me through your specific protocol for monitoring and reporting resident falls, and how you keep families informed during those situations?
- 4Given the beautiful, home-like atmosphere here, what kind of daily activities are planned to keep residents engaged and feeling like part of a close-knit community?
- 5How do you ensure that the quality of care remains consistent and compassionate across all shifts, especially during evenings and weekends?
- 6Since the facility is well-maintained and updated, what steps are taken to ensure the environment remains safe and accessible for residents with varying mobility needs?
Personalized based on this facility's data
Key Review Excerpts
“My grandma had a fall in her room, and she was not taken to the hospital. We had to take it upon ourselves to take her to the hospital where she ended up having multiple fractures.”
“The apartments are very spacious, up to date , clean and the staff is top notch. Daniele was wonderful helping getting her in and even finding extra furiture that she could borrow.”
“We observed something very important to our family, how the care aids and med techs speak and treat our parents. All very kind, patient and sincere.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 9, 2026Investigation
Follow-up inspection on 05/07/2026 resulted in no deficiencies found regarding this correction. There is a secondary page in the provided images that represents a blank/template page of the same document.
Facility failed to implement a safe medication system for 2 residents. Medications were administered from other residents' supplies, and prescribed medications were unavailable for administration for extended periods.
Jan 26, 2026Investigation
Follow-up inspection on 03/12/2026 confirmed no deficiencies remained and the previously cited infection control issue was corrected.
The facility failed to implement their respiratory protection program policy to ensure annual fit testing for staff. Records showed 4 of 5 staff members had not completed required annual fit testing, despite an outbreak requiring N95 mask use.
Sep 24, 2025Fire
The document shows a progression from a 'Disapproved' inspection on 08/27/2025 to an 'Approved' status on 09/24/2025 after corrections were made.
Fire drill documentation showed start times in between shift transitions and at all-staff meetings. Drills must be conducted within the shift and at various times, with staff participating within their designated shifts.
Facility failed to provide documentation of the annual 90-minute emergency exit lighting test within the past twelve months.
Apr 16, 2025InspectionCleanReport
The document states that the Department completed a full inspection and a complaint investigation (intake 173661) and found no deficiencies.
Oct 19, 2023Investigation
Includes follow-up inspection letter dated 12/13/2023 indicating that deficiencies were corrected.
Facility failed to provide nail care as agreed upon in the Negotiated Service Agreement for 2 of 2 residents reviewed, resulting in overgrown, thick toenails that curled under the toes.
Facility failed to notify Construction Review Services (CRS) regarding significant physical modifications (kitchen/dining area construction due to water damage).
Aug 17, 2023Fire13Report
The inspection report dated 08/17/2023 states all violations from previous inspections have been corrected.
Storage in Arbor House 1 activities closet was not maintained 24 inches below ceiling/sprinklers.
Facility lacked documentation for night shift and swing shift fire drills for several months in 2022 and 2023.
Fire drill records lacked required documentation.
Fire alarm was not activated during fire drills.
Open junction box in mechanical room, Arbor House 1.
No documentation of annual rated wall inspection.
No documentation of annual rated door assembly inspections.
Laundry room door blocked.
No documentation of damper testing within past four years.
Missing annual fire sprinkler service report, annual backflow testing, and multiple quarterly sprinkler inspections.
Missing annual fire alarm service report and incomplete monthly smoke alarm testing records.
Missing documentation for monthly carbon monoxide alarm testing.
Missing monthly emergency light/exit sign activation test logs.
Aug 8, 2023Inspection
Letter confirms that Compliance Determination 27526 (08/08/2023) and 24911 (06/06/2023) deficiencies have been corrected and the facility currently meets licensing requirements.
Deficiency previously cited on 06/06/2023 was corrected.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit avamereatenglewoodheights.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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