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Public Google reviewers rate this highly and often mention warm, attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 29 Google reviews
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Public Google reviewers rate Avamere at Englewood Heights Memory Care highly. Reviewers highlight: warm, attentive nursing and care staff, clean, well-maintained, and updated facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Avamere at Englewood Heights receives high praise for its clean, well-maintained facility and warm, professional staff who are often described as caring and attentive. However, there are serious, critical reports regarding lapses in medical oversight, specifically concerning the failure to report or properly treat resident falls and a perceived lack of responsiveness from administration. Families should weigh the positive environment and community atmosphere against these significant concerns regarding safety and communication.
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Key Review Excerpts
“My grandma had a fall in her room, and she was not taken to the hospital. We had to take it upon ourselves to take her to the hospital where she ended up having multiple fractures.”
“The apartments are very spacious, up to date , clean and the staff is top notch. Daniele was wonderful helping getting her in and even finding extra furiture that she could borrow.”
“We observed something very important to our family, how the care aids and med techs speak and treat our parents. All very kind, patient and sincere.”
Source: WA Dept. of Social & Health Services
Follow-up inspection on 05/07/2026 resulted in no deficiencies found regarding this correction. There is a secondary page in the provided images that represents a blank/template page of the same document.
Facility failed to implement a safe medication system for 2 residents. Medications were administered from other residents' supplies, and prescribed medications were unavailable for administration for extended periods.
Follow-up inspection on 03/12/2026 confirmed no deficiencies remained and the previously cited infection control issue was corrected.
The facility failed to implement their respiratory protection program policy to ensure annual fit testing for staff. Records showed 4 of 5 staff members had not completed required annual fit testing, despite an outbreak requiring N95 mask use.
The document shows a progression from a 'Disapproved' inspection on 08/27/2025 to an 'Approved' status on 09/24/2025 after corrections were made.
Fire drill documentation showed start times in between shift transitions and at all-staff meetings. Drills must be conducted within the shift and at various times, with staff participating within their designated shifts.
Facility failed to provide documentation of the annual 90-minute emergency exit lighting test within the past twelve months.
The document states that the Department completed a full inspection and a complaint investigation (intake 173661) and found no deficiencies.
Includes follow-up inspection letter dated 12/13/2023 indicating that deficiencies were corrected.
Facility failed to provide nail care as agreed upon in the Negotiated Service Agreement for 2 of 2 residents reviewed, resulting in overgrown, thick toenails that curled under the toes.
Facility failed to notify Construction Review Services (CRS) regarding significant physical modifications (kitchen/dining area construction due to water damage).
The inspection report dated 08/17/2023 states all violations from previous inspections have been corrected.
Missing documentation for monthly carbon monoxide alarm testing.
No documentation of annual rated wall inspection.
No documentation of annual rated door assembly inspections.
Facility lacked documentation for night shift and swing shift fire drills for several months in 2022 and 2023.
Open junction box in mechanical room, Arbor House 1.
Fire drill records lacked required documentation.
Missing annual fire alarm service report and incomplete monthly smoke alarm testing records.
Laundry room door blocked.
Fire alarm was not activated during fire drills.
Missing annual fire sprinkler service report, annual backflow testing, and multiple quarterly sprinkler inspections.
Storage in Arbor House 1 activities closet was not maintained 24 inches below ceiling/sprinklers.
No documentation of damper testing within past four years.
Missing monthly emergency light/exit sign activation test logs.
Letter confirms that Compliance Determination 27526 (08/08/2023) and 24911 (06/06/2023) deficiencies have been corrected and the facility currently meets licensing requirements.
Deficiency previously cited on 06/06/2023 was corrected.
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29 reviews from families & visitors
Official Website
Visit avamereatenglewoodheights.com
WA DSHS — View Official Record
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