Ponderosa Retirement Center

Extension cords found in use in front office, kitchen office, and Room 217.

Broken glass window pane on the Activities Room door on the 3rd floor.

Facility failed to provide documentation for annual generator maintenance and 4-hour load bank testing.

Nozzle cap missing from the kitchen skillet stove top appliance.

Exit corridor to the patio on the 2nd floor obstructed by a wheelchair scale.

Unsecured oxygen cylinder found in the Nurses Office (Room 109).

Candle found in Room 228 with ignition within 6 inches of a curtain.

Power strip plugged into a power strip in Room 217; unfused multiplug adapter used in Room 205.

Unapproved portable space heaters found in Room 310, 218, 217, and 216.

The facility failed to ensure medication orders were administered as prescribed for 3 of 6 residents. Staff signed for medications as given when they were not available at the facility.

Facility failed to provide documentation of the fire alarm system annual maintenance inspection.

The facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau; multiple re-inspections (04/02/2025 and 05/21/2025) showed continued violations of sprinkler systems and fire alarm/detection system requirements.

The facility incorrectly billed a resident for cost of care that was covered by the Department. The facility acknowledged the error and issued a credit.

Facility failed to provide documentation of fire alarm system annual maintenance inspection.

Facility unable to provide documentation of annual forward flow testing and 5-year FDC hydro testing; kitchen sprinkler heads loaded with debris.

Facility failed to ensure a Registered Nurse Delegator was in place to assess and train staff for residents 1, 4, and 7; staff were working outside their scope of practice.

Facility failed to complete a review to determine the Character, Competency, and Suitability (CCS) to work with vulnerable adults for Staff D.

Facility failed to ensure specialized training for dementia was completed for 2 staff (Staff B and D) providing care to a resident with dementia.

Facility failed to maintain a written plan for family medication assistance including required components and signatures for residents 4 and 5.

Facility failed to submit a background check for Staff B within one business day of hire.

Facility failed to ensure specialized training for mental health was completed for 2 staff (Staff B and D) providing care to a resident with mental illness.

Facility failed to ensure resident 3 had a negotiated service agreement completed within 30 days of moving in; it remained incomplete for 91 days.

Facility failed to ensure a new background authorization form was submitted to the department every two years for 2 staff members (Staff E and F).

Facility failed to ensure specialized training for developmental disabilities was completed for 2 staff (Staff B and D) providing care to a resident with a developmental disability.

Facility failed to thoroughly investigate and document accidents/incidents for residents 4 and 10, and failed to investigate reports of staff mistreatment for another resident.

Facility failed to ensure TB screening was completed within three days of hire for 4 staff (Staff A, B, C, and D).

Facility failed to report an unwitnessed accident/substantial injury (black eye and hand injury) to the Complaint Resolution Unit.