Public Google reviewers rate this highly and often mention friendly and caring staff. Schedule a visit to confirm the fit.
based on 47 Google reviews
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Public Google reviewers rate Sola Yakima highly. Reviewers highlight: friendly and caring staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
SOLA Yakima (formerly Orchard Park) generally receives high praise for its friendly staff, clean environment, and welcoming community atmosphere. However, recent reviews highlight significant concerns regarding management, food quality, and the reduction of services like transportation and organized activities. Families should be aware that experiences appear to vary depending on the specific management team in place at the time.
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Key Review Excerpts
“The people who work here are truly dedicated to us, making our lives happy and healthy. They go out of their way every day to serve us and behave as though they really enjoy coming to work.”
“This is the worst of the worst my mother is a resident. They treat the residents HORRIBLY they are mean. The dining services dept is terrible horrible subpar food and if the residents say a word they are bullied.”
“Carlie has been so lovely to work with! Residents were very welcoming and the whole facility is gorgeous. We were especially impressed with the library and the kitchen in the community room.”
Source: WA Dept. of Social & Health Services
The investigation was triggered by allegations of medication error and failure to follow nurse delegation protocols. Multiple staff errors led to the administration of discontinued Lithium.
The provider failed to meet nurse delegation requirements for Client 1, resulting in the client receiving medications from non-delegated staff.
The provider failed to ensure staff followed medication administration policies and procedures for Client 1, resulting in the client receiving doses of a discontinued medication.
The provider failed to follow policy and procedure requirements for medication disposal for Client 1, resulting in the client receiving two doses of a discontinued medication.
The document is a statement of deficiencies resulting from an unannounced on-site inspection; it does not contain the facility's plan of correction, only the state's findings.
Provider failed to maintain a written, detailed ledger or comprehensive documentation of transactions for a client debit card for 1 of 4 clients (Client 1).
Provider failed to ensure medications were administered as ordered for 2 of 4 clients (Client 1 and 2), including failing to hold spironolactone when blood pressure was low, failure to complete ear drop treatment, and administering contraindicated ear drops.
Provider failed to ensure all requirements for nurse delegation were met. Nurse-delegated task instructions were missing or lacked specific administration routes for Clients 1, 3, and 4, potentially allowing unqualified staff to administer medications.
Provider failed to report injuries of unknown origin to the Complaint Resolution Unit (CRU) for 2 of 4 sampled clients (Client 3 and Client 4).
This document is an Informal Dispute Resolution (IDR) results letter regarding a Statement of Deficiencies (SOD) dated October 14, 2024. The DSHS decided not to make any changes to the original SOD.
The investigation also addressed intake ID 138808 and noted a separate investigation into an allegation of intimidation, for which no failed practice was identified.
The provider failed to implement policy regarding client rights; an unauthorized photograph of a non-verbal client depicting a suggestive sexual act by staff was taken and circulated.
A follow-up letter dated 03/13/2024 confirms that the deficiencies 37983 (linked to 19681) were corrected.
Failure to provide clear instructions for doctor-ordered weekly blood-pressure checks and no defined action protocol for concerning readings.
Provider installed frosted window films and a keyed thermostat cover without client consent or documentation in support plans, posing a risk to rights.
This document is an Informal Dispute Resolution (IDR) scheduling letter confirming a meeting for November 26, 2024, regarding a Statement of Deficiencies dated October 14, 2024.
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WA DSHS — View Official Record
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