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Supported Living

Sola Yakima

Families consistently rate this highly — reviewers highlight friendly and caring staff. Schedule a visit to confirm the fit.

1002 N 16th Ave, Yakima, WA 98902Licensed & Active
Source: WA DSHS — view official record
Google rating
4.2/5

based on 45 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its clean environment and dedicated staff, making it a potentially great fit for independent seniors. However, because some families have reported issues with management and dining quality, we recommend scheduling a meal during your tour and asking specific questions about current activity schedules and transportation availability.

Google Reviews

Google Reviews

45 reviews on Google
SOLA Yakima (formerly Orchard Park) generally receives high praise for its friendly staff, clean environment, and welcoming community atmosphere. However, recent reviews highlight significant concerns regarding management, food quality, and the reduction of services like transportation and organized activities. Families should be aware that experiences appear to vary depending on the specific management team in place at the time.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities6.0MedsN/AMemoryN/AComms4.0Value5.0

Strengths

  • Friendly and caring staff
  • Clean and well-maintained facility
  • Strong sense of community among residents
  • Helpful and informative tour staff

Concerns

  • Poor management and lack of responsiveness to resident/family needs (mentioned by 3 reviewers)
  • Low quality or subpar dining services (mentioned by 2 reviewers)
  • Reduction in activities and transportation services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'20(1)'22(4)'24(5)'26(2)

Distribution · 48 analyzed

5
33
4
5
3
4
2
3
1
3

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It’s wonderful to see how much the staff seems to care about the residents here; how do you ensure that this level of personal connection stays consistent as the community grows?
  • 2We noticed how well-maintained and clean the facility is; what is your daily routine for keeping the common areas and resident rooms looking so sharp?
  • 3What is the current schedule for resident activities and outings, and are there any plans to expand transportation services in the near future?
  • 4Could you tell us a bit more about the dining experience, specifically how much input residents have on the weekly menus and meal quality?
  • 5If a medical emergency were to happen during the night, what is the specific protocol for notifying the family and getting care to the resident?
  • 6How does the management team stay in touch with families regarding important updates or changes in care needs to ensure everyone is always on the same page?

Personalized based on this facility's data


Key Review Excerpts

The people who work here are truly dedicated to us, making our lives happy and healthy. They go out of their way every day to serve us and behave as though they really enjoy coming to work.

Resident · 2024★★★★★

This is the worst of the worst my mother is a resident. They treat the residents HORRIBLY they are mean. The dining services dept is terrible horrible subpar food and if the residents say a word they are bullied.

Resident's family member · 2024☆☆☆☆

Carlie has been so lovely to work with! Residents were very welcoming and the whole facility is gorgeous. We were especially impressed with the library and the kitchen in the community room.

Visitor/Prospective family · 2026★★★★★
Source: 45 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

6total
11deficiencies
Mar 31, 2026Investigation

The investigation was triggered by allegations of medication error and failure to follow nurse delegation protocols. Multiple staff errors led to the administration of discontinued Lithium.

Policies and proceduresWAC 388-101D-0060

The provider failed to ensure staff followed medication administration policies and procedures for Client 1, resulting in the client receiving doses of a discontinued medication.

Medication administration Nurse delegationWAC 388-101D-0315

The provider failed to meet nurse delegation requirements for Client 1, resulting in the client receiving medications from non-delegated staff.

Disposal of medicationsWAC 388-101D-0345

The provider failed to follow policy and procedure requirements for medication disposal for Client 1, resulting in the client receiving two doses of a discontinued medication.

Mar 10, 2026Inspection

The document is a statement of deficiencies resulting from an unannounced on-site inspection; it does not contain the facility's plan of correction, only the state's findings.

Mandated reporting to the departmentWAC 388-101-4150

Provider failed to report injuries of unknown origin to the Complaint Resolution Unit (CRU) for 2 of 4 sampled clients (Client 3 and Client 4).

Client financial recordsWAC 388-101D-0270

Provider failed to maintain a written, detailed ledger or comprehensive documentation of transactions for a client debit card for 1 of 4 clients (Client 1).

Nurse delegationWAC 388-101D-0160

Provider failed to ensure all requirements for nurse delegation were met. Nurse-delegated task instructions were missing or lacked specific administration routes for Clients 1, 3, and 4, potentially allowing unqualified staff to administer medications.

Medication services GeneralWAC 388-101D-0295

Provider failed to ensure medications were administered as ordered for 2 of 4 clients (Client 1 and 2), including failing to hold spironolactone when blood pressure was low, failure to complete ear drop treatment, and administering contraindicated ear drops.

Dec 6, 2024Dispute
CleanReport

This document is an Informal Dispute Resolution (IDR) results letter regarding a Statement of Deficiencies (SOD) dated October 14, 2024. The DSHS decided not to make any changes to the original SOD.

Oct 14, 2024Investigation

The investigation also addressed intake ID 138808 and noted a separate investigation into an allegation of intimidation, for which no failed practice was identified.

Policies and proceduresWAC 388-101D-0060Corrected Oct 14, 2024

The provider failed to implement policy regarding client rights; an unauthorized photograph of a non-verbal client depicting a suggestive sexual act by staff was taken and circulated.

Feb 8, 2023Inspection

A follow-up letter dated 03/13/2024 confirms that the deficiencies 37983 (linked to 19681) were corrected.

Treatment of clientsWAC 388-101D-0130Corrected Mar 10, 2023

Provider installed frosted window films and a keyed thermostat cover without client consent or documentation in support plans, posing a risk to rights.

Client health services supportWAC 388-101D-0150Corrected Mar 10, 2023

Failure to provide clear instructions for doctor-ordered weekly blood-pressure checks and no defined action protocol for concerning readings.

Dispute

This document is an Informal Dispute Resolution (IDR) scheduling letter confirming a meeting for November 26, 2024, regarding a Statement of Deficiencies dated October 14, 2024.

WAC 388-101D-0060

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References & Resources

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