Assisted Living

The Chester Street Residence

Name: Public quality & inspection record for The Chester Street Residence
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

1725 Chester Road, Royal Oak, MI 48073|Reported capacity: 54|Licensed & active

Google rating

4.7/5

based on 43 Google reviews

(248) 439-6800 Directions Website

Street View

Email The Chester Street Residence to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Public Google reviewers rate The Chester Street Residence highly. Reviewers highlight: warm, compassionate, and attentive staff, homelike, non-institutional atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

73 public Google reviews available

The Chester Street Residence is consistently praised for its warm, homelike environment and highly attentive, compassionate staff who treat residents like family. Families frequently highlight the facility's ability to provide personalized care for those with dementia and complex medical needs, noting that management is exceptionally involved and accessible. While the vast majority of feedback is glowing, there are a few isolated negative reviews without text that do not provide specific details on potential shortcomings.

Quality Themes

Tap a score for details

Strengths

Warm, compassionate, and attentive staff
Homelike, non-institutional atmosphere
Highly involved and accessible management
Clean and well-maintained facility
Strong focus on personalized care for memory loss

Rating Trends

Tap a year to see what changed

Distribution · 73 analyzed

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed how responsive the management team is to online feedback; how do you incorporate that same level of open communication into your daily interactions with families?
2Since many families describe The Chester Street Residence as having a truly homelike atmosphere, what are some of the ways you help new residents feel settled and comfortable in their personal space during the transition?
3With your strong focus on personalized memory care, how do you tailor daily activities to ensure residents with varying cognitive needs feel engaged and successful?
4Given the intimate size of your 54-resident community, how does your staff ensure that the high level of attentive, compassionate care remains consistent throughout the day and night?
5How do you handle medical emergencies or urgent health changes, and at what point would you typically involve a resident's family in those decisions?
6What are some of the most popular ways residents spend their time together in your common areas to foster that sense of community mentioned by so many families?

Personalized based on this facility's data

Key Review Excerpts

“The caregivers are top-notch professionals who have always welcomed me in, are quite accessible -- and treat residents with loving compassion and caring attention to detail.”

Frequent visitor · 2025★★★★★

“When we had financial difficulties and bumps on the road along the way, the team at Chester Street was very supportive and accommodating and worked with us to find a financial arrangement that worked out for us and ensured the best care for our dad.”

Memory care family member · 2022★★★★★

“The owner personally called me on Sunday afternoon when moms vitals were not stable. They were on top of this and unlike a year ago (when she was in a different facility) it was caught before she fell and had further injuries.”

Family member · 2019★★★★★

Source: 73 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Chester Street Residence LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(248) 439-6800

chesterstreetresidence.com

1725 Chester Road

Royal Oak, MI 48073

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

43 reviews from families & visitors

Official Website

Visit chesterstreetresidence.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.