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Assisted Living · Royal Oak, MI
3450 W. 13 Mile Road, Royal Oak, MI 48073
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 105 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Waltonwood at Royal Oak highly. Reviewers highlight: clean, well-maintained building, warm and welcoming reception staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Waltonwood at Royal Oak is frequently praised for its beautiful, clean facility and a generally warm, attentive staff that helps residents transition smoothly. However, families have raised serious concerns regarding the coordination of medical care, inconsistent housekeeping, and occasional reports of unprofessional or rude behavior by specific staff members. While many residents and families report a high quality of life, there are notable inconsistencies in service levels and communication that prospective families should investigate.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as exceptional, several reviewers report rude behavior and poor attitudes from specific team members.
Experiences vary from superb communication to significant frustration regarding the lack of coordination between medical providers and the facility.
Most reviewers highlight the facility as beautiful and clean, though one reviewer noted issues with housekeeping and laundry.
Multiple reviewers describe the food as delicious and mention gourmet offerings, though one reviewer noted service slowdowns.
Reviewers consistently highlight a wide range of activities, from exercise classes to social events, that keep residents engaged.
Two reviewers specifically cited critical failures in medication distribution and medical coordination.
Reviewers have noted that pricing is reasonable compared to other facilities in the area.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 46 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The problem is coordination of medical care which is why we trust our loved ones to this place. We have been there over a year and still no coordination between PCP and Waltonwood.”
“Housekeeping is hit or miss, laundry is not always put in a bag in my sisters room so it stinks, one member of care team is rude to me and calls my sister by her last name.”
“The staff has been nothing but exceptional. The med techs and nurses are kind and caring. The director, Fatou, answers questions and concerns promptly.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding the consistency of specialized catheter care and delays in medication administration due to delivery issues. Additionally, some resident service plans lacked specific behavioral instructions, and a kitchen thermometer was missing from the walk-in freezer.
Resident A's catheter care was not consistent with his service plan (specifically regarding the prescribed vinegar and water soak for the nighttime bag).
There were errors with Resident A's medications.
The facility kitchen lacked an internal thermometer in the walk-in freezer.
Resident D did not receive prescribed Levothyroxine and other medications for several days (06/25/2025-06/28/2025) due to waiting for medication delivery.
Resident F's Medication Administration Record (MAR) lacked the initials of the individual who administered the 6:00am dose of Lorazepam on 06/27/2025.
Resident service plans (Residents F, C, and G) lacked detailed information on how anxiety/agitation is demonstrated and whether nonpharmaceutical interventions should be used before administering Lorazepam.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Waltonwood at Royal Oak, L.L.C.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit waltonwood.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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