The Blossoms at Cumberland Rehab & Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 44 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (9 vs median 3)
- High staff turnover (69%)
- High RN turnover (62%)
Bottom 25% in AR · Critically understaffed (RN) · Worst in THE BLOSSOMS REHAB & NURSING CENTER chain · $23,023 in fines · Abuse citation
What this means for your family
The Blossoms at Cumberland is highly regarded for its vibrant activity program and welcoming environment, making it a pleasant place for social interaction. However, families should be vigilant regarding personal property, as multiple reports of missing items have occurred; we recommend labeling everything clearly and keeping high-value items at home. Additionally, while the activity staff is excellent, you may want to request a meeting with nursing management to ensure your loved one's specific care needs will be monitored consistently.
Google Reviews
Google Reviews
44 reviews on Google“The Blossoms at Cumberland receives high praise from visitors and volunteers for its welcoming environment, particularly regarding the activity department's engagement with residents. However, long-term family members have raised serious concerns regarding the loss of personal property and the need for more consistent supervision of nursing staff. While the facility is frequently described as warm and homelike, prospective families should be aware of these conflicting reports regarding operational oversight.”
Quality Themes
Tap a score for detailsStrengths
- Highly engaging activity department
- Welcoming and friendly atmosphere
- Strong community involvement and volunteer outreach
- Responsive and polite staff
Concerns
- Loss or theft of resident personal belongings (mentioned by 2 reviewers)
- Inconsistent staff supervision and lack of compassion (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's strong focus on community involvement, what are some of the most popular activities or volunteer-led programs that residents look forward to each week?
- 2I noticed that the facility is quite active in responding to feedback online; how do you utilize that communication to improve the daily experience for residents?
- 3With the current CMS health inspection ratings, what specific steps is the leadership team taking right now to improve quality of care and safety standards?
- 4What protocols do you have in place to ensure the security of a resident's personal belongings and valuables in their rooms?
- 5How does the nursing staff ensure consistent, compassionate supervision for residents throughout all shifts, especially during transition times?
- 6In the event of a sudden change in a resident's health, what is your process for communicating that medical information to family members?
Personalized based on this facility's data
Key Review Excerpts
“Most of the staff is friendly but there’s a few CNA’s that could use some supervision, training and compassion towards the residents... A lot of my Mom’s “things” have come up missing never to be seen again, Including a TV, 100$ coat, perfumes, jewelry all the socks, clothing, Dentures, a brand new bedspread etc.”
“The staff is incredibly friendly and always willing to help. My brother has lived here for over 8 years and truly enjoys it, which speaks volumes.”
“The facility celebrates each resident's unique story, creating enriching experiences every day. You'll find engaging activities, personalized care plans, and delicious, nutritious meals—everything designed to make residents feel at home, valued, and cared for.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with significant complaint-triggered issues, including a recent high-severity abuse protection violation and recurring problems with nursing competency, medication management, and wound care. Families have filed multiple complaints resulting in 8 deficiencies over the review period. While all violations show correction dates, several core issues persist across multiple surveys from 2022-2025, suggesting ongoing challenges with maintaining consistent quality care standards.
Mar 26, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 4, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 16, 2025Routine11
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 16, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 22, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
May 1, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Jan 16, 2025
$23,023
Ownership & Operations
Who Operates This Facility
The Blossoms at Cumberland Rehab & Nursing Center
for profit
Chain Affiliation
The Blossoms Rehab & Nursing Center
24 facilities nationwide
Chain avg rating: 2.8/5 · Rank 18 of 23 (Worst)
Ownership & Management
Owners
Pine Tree Holding LLC
Owner · Organization
Mh Ar Opco LLC
Owner (parent company) · Organization
Herzka, Matisyohu
Owner (parent company)
Scheinbaum, Shlomo
Owner (parent company)
Schreiber, Morris
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit blossomsatcumberland.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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