Arkansas State Veterans Home at North Little Rock
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 22 Google reviews
Watch Arkansas State Veterans Home at North Little Rock
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility is widely recognized for its clean environment and high standard of care for veterans. However, recent reports of unprofessional conduct by administrative staff are concerning; we recommend scheduling a tour to observe staff interactions firsthand and asking how the facility handles communication issues.
Google Reviews
Google Reviews
22 reviews on Google“The Arkansas State Veterans Home at North Little Rock is frequently praised for its clean, well-maintained facilities and the high quality of care provided to veterans. However, recent reviews have highlighted significant concerns regarding unprofessional conduct and poor communication from specific administrative staff members. Families generally appreciate the home-like environment and the dedicated care team, but should be aware of potential friction in administrative interactions.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Home-like environment
- Dedicated and attentive nursing staff
- High-quality therapy services
Concerns
- Unprofessional and rude administrative staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 5-star rating for health inspections, what specific protocols do you have in place to maintain such high standards of care for your 96 residents?
- 2I noticed the facility is well-regarded for its therapy services; could you walk me through how those sessions are integrated into a resident's daily routine?
- 3How does your team ensure consistent and proactive communication with family members regarding a resident's health updates and care plan changes?
- 4What is the process for families to address administrative or non-clinical questions, and how do you ensure those interactions remain supportive and professional?
- 5Since this is a veterans-focused home, what kind of specialized activities or social programs do you offer to help residents connect with one another?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“ASVH is like nothing else available for my Veteran husband, Dan, who's debilitating stroke left him unable to walk and needed more care than I could provide at home. Count yourself very lucky if your loved one gets a bed here.”
“Security is tight here and the facility our nice and clean and the homes our very well put together really giving a place like home ...”
“The facility is nice, but the DON Shantell is unprofessional.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to findings of safety hazards and poor environmental conditions, with one safety issue recurring in both 2023 and 2024. The facility shows persistent problems with resident care, safety supervision, and dining services across multiple surveys, though all deficiencies have correction dates. Issues span daily care assistance, wound care, medication management, and maintaining safe living conditions.
Feb 23, 2024Routine10
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 23, 2024Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 1, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 9, 2022Routine8
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Arkansas State Veterans Home at North Little Rock
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit humanservices.arkansas.gov
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Blossoms at North Little Rock Rehab & Nursing
< 1 miNursing Home · North Little Rock, AR
Robinson Nursing and Rehabilitation Center LLC
2.7 miNursing Home · North Little Rock, AR
The Blossoms at Midtown Rehab & Nursing Center
3.1 miNursing Home · Little Rock, AR
Lakewood Health and Rehab, LLC
3.3 miNursing Home · North Little Rock, AR
Briarwood Nursing and Rehabilitation Center,inc
4.5 miNursing Home · Little Rock, AR
The Green House Cottages of Poplar Grove
4.6 miNursing Home · Little Rock, AR