The Blossoms at Midtown Rehab & Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 62 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (5 vs median 3)
- High staff turnover (64%)
- High RN turnover (59%)
Bottom 25% in AR · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
While the facility has a strong rehab therapy team and some highly dedicated staff, the recurring reports of neglect and poor communication are significant red flags. Before choosing this facility, we strongly recommend visiting during off-hours to observe staffing levels and asking for a direct line to the nursing station rather than the main office.
Google Reviews
Google Reviews
62 reviews on Google“The Blossoms at Midtown receives highly polarized feedback, with some families praising the therapy team and specific staff members, while others report severe neglect and communication failures. Common criticisms include chronic understaffing, poor responsiveness to call buttons, and significant issues with basic patient hygiene and dietary needs. Prospective families should be aware of the stark contrast between glowing reports of individual care and serious allegations of neglect.”
Quality Themes
Tap a score for detailsStrengths
- Professional and dedicated rehab therapy staff
- Spacious patient rooms
- Some highly attentive individual nursing staff
- Convenient location near major hospitals
Concerns
- Chronic understaffing leading to slow call button response times (mentioned by 7 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Inadequate hygiene and failure to assist with toileting/showering (mentioned by 6 reviewers)
- Poor food quality and failure to follow dietary restrictions (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is the average response time when a resident presses their call button for assistance?
- 2I noticed some feedback regarding communication; what is the best way for family members to get timely updates on their loved one’s daily progress?
- 3How does the nursing team ensure that residents receive consistent assistance with personal hygiene and toileting throughout the day and night?
- 4Can you walk me through how the kitchen staff manages specific dietary restrictions and ensures that meals are both nutritious and appetizing for residents?
- 5With the facility being located near major hospitals, what is your protocol for managing urgent medical changes that require a higher level of care?
- 6What kind of daily activities or social engagement programs are available to help residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff will call me or my brother Jackie. It can be noon day or 1am in the morning. This keep my family informed on any changes in my brothers medication”
“I was left on the toilet so long that my leg went to sleep; the CNA didn’t come back, in fact she clocked out to go home and didn’t tell anyone I was still in the bathroom.”
“I just have one complaint the phone system sucks it’s hard to get in contact with certain staff when you have questions or concerns.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 36 deficiencies across multiple surveys with 7 complaint-triggered violations where families filed reports about care issues. The most recurring problems involve nutrition and food service, safety and accident prevention, and medication management. While all deficiencies show correction dates, the pattern of repeated violations in core care areas, particularly the recent complaints about treatment quality and financial protection, suggests ongoing operational challenges that warrant careful evaluation during any visit.
Aug 28, 2025Routine10
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 28, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 8, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 8, 2024Complaint2
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 22, 2023Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
The Blossoms at Midtown Rehab & Nursing Center
for profit
Chain Affiliation
The Blossoms Rehab & Nursing Center
24 facilities nationwide
Chain avg rating: 2.8/5 · Rank 16 of 23
Ownership & Management
Owners
Pine Tree Holding LLC
Owner · Organization
Mh Ar Opco LLC
Owner (parent company) · Organization
Herzka, Matisyohu
Owner (parent company)
Scheinbaum, Shlomo
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit blossomsatmidtown.com
Medicare data downloads
Original nursing home datasets
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