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Tech Ridge Oaks Assisted Living and Memory Care

Families consistently rate this highly — reviewers highlight compassionate and dedicated care staff. Schedule a visit to confirm the fit.

400 E Yager Ave, Crossing at Parmer Lane · Austin, TX 78753131 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 53 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a warm, family-like environment with highly compassionate staff, particularly for memory care needs. However, you should proactively verify the current staffing levels and establish a clear protocol for medical updates, as some families have experienced delays in communication and response times.

Google Reviews

Google Reviews

53 reviews on Google
Tech Ridge Oaks is highly regarded by many families for its clean, bright, and welcoming environment and its compassionate, dedicated staff members like Lauren and Sherrean. While many praise the facility's ability to handle difficult memory care transitions, some families have reported serious concerns regarding understaffing, inconsistent communication about medical incidents, and lapses in cleanliness or laundry services.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean8.0Activities8.0MedsN/AMemory9.0Comms6.0Value8.0

Strengths

  • Compassionate and dedicated care staff
  • Clean and well-maintained facility
  • Smooth transition and move-in processes
  • Warm and welcoming atmosphere

Concerns

  • Understaffing leading to slow response times (mentioned by 2 reviewers)
  • Inconsistent communication regarding medical updates or incidents (mentioned by 2 reviewers)
  • Issues with laundry and apartment cleanliness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(3)'20(1)'22(4)'24(9)'26(6)

Distribution · 56 analyzed

5
48
4
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How They Respond to Reviews

100%response rate
Good

The owner provides highly personalized responses to 5-star reviews, frequently mentioning specific staff members and family members by name. For negative reviews, the owner uses a professional, templated approach to acknowledge concerns and invite further discussion.

Questions for Your Tour

  • 1It is so wonderful to see how clean and well-maintained the facility is; how does your team manage the daily upkeep of the apartments and laundry services to ensure everything stays this way?
  • 2We noticed how much the management values feedback through their responses to families; how do you typically handle communicating important medical updates or changes in a resident's care to us?
  • 3With 131 residents, what specific protocols do you have in place to ensure that staff response times remain quick and attentive, especially during busy shifts?
  • 4What kind of daily activities or social programs do you offer to help our loved one stay engaged and part of the community here?
  • 5In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?
  • 6How does the team specifically tailor the transition and move-in process to help a new resident feel welcomed and comfortable during those first few weeks?

Personalized based on this facility's data


Key Review Excerpts

The facility is clean, bright and well taken care of. Staff are very dedicated to ensuring that all of my mothers needs are met and working with us to make everything go smoothly for my mother's stay.

Respite care family member · 2026★★★★★

They responded so well to her behaviors and I was surprised they did not kick her out. They communicated with me often and made themselves available to talk with me as often as I needed.

Memory care family member · 2025★★★★★

My father has lived at Tech Ridge Oaks for two years. He has thrived since moving there. He had to spend time in Skilled Nursing last year, and it only made it more clear how well he did at Tech Ridge.

Long-term resident's family · 2026★★★★★
Source: 53 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total

Key Findings

The most recent comprehensive inspection on January 24, 2024, found no violations of state standards. However, an enforcement action was recorded on January 27, 2025, involving an administrative penalty of $2,250.00 regarding a failure to ensure residents were free from abuse, neglect, and exploitation.

Jan 27, 2025Enforcement
PenaltyReport

Administrative Penalty — 553.267(a)(3)(E)(ii): The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Jan 24, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Vop Tech Ridge, LLC

Organization Type

for profit

Management Company

CIVITAS SENIOR HEALTHCARE LLC

Administrator

CYNTHIA A KEEFE

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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